Heritage Parts Centre Reviews

4.5 Rating 12,491 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 12,491 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 30th April 2024

Darrell Schaeffer

Heritage Parts Centre 5 star review on 28th April 2024

Antoni

Heritage Parts Centre 5 star review on 26th April 2024

Anonymous

Heritage Parts Centre 5 star review on 25th April 2024

Arvydas

988

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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inglese

“Very too long Time more 15 days to receive the part The qualité parts is good”

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Posted 6 months ago

“Good communication, quality products, and quick delivery. Only negative would be the amount of parts that are on back order, however, I suspect this is more to do with suppliers.”

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Posted 6 months ago

“Il prodotto corrisponde alle caratteristiche descritte, ottimo rapporto qualità prezzo”

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Posted 6 months ago

“Todo perfecto, en tiempo y lo que había pedido.”

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Posted 6 months ago

“tiempo de envio”

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Posted 6 months ago

“Very good service”

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Posted 6 months ago

“Avendo acquistato due articoli avrei di gran lunga preferito una spedizione combinata con relativo risparmio sulla spedizione. Saluti”

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Posted 6 months ago

“I live in the US and have a hard time obtaining quality MK1 VW parts. I purchased some glass (three windshields) from Heritage last month. It showed up fast and the packaging was good. Shipping was not surprisingly very expensive. Approximately 50% of the order price. The only thing that I had a hard time getting over was that I wanted to add a handful of low-cost swaybar linkage parts. These parts were not expensive but added roughly $100 to shipping. There was a ton of room in the box and could easily be added without risk.”

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Posted 6 months ago

“Schnelle lieferung und gute Reklamationsbearbeitung”

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Posted 6 months ago

“Customer service is always helpful, would be great to see heritage parts stump up and hold stock in Australia..”

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Posted 6 months ago

“Ottimo acquisto”

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Posted 6 months ago

“Great outsize pertrol tank for my Chesil Soeedster - and prompt delivery too.”

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Posted 6 months ago

“Very fast shipping .Quality of part was excellent.A supplier you can trust.”

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Posted 6 months ago

Thank you very much for the great 4-star rating of Heritage Parts Centre! We value your feedback and will aim to make it a 5-star experience for you on your next purchase.

Posted 6 months ago

“Easy ordering and parts were as ordered and came packed great”

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Posted 6 months ago

Thank you so much for your review. We value your feedback!

Posted 6 months ago

“Hola me gusta comprar en Heritage👍”

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Posted 7 months ago

¡Gracias Miguel por calificar Heritage Parts Centre con 4 estrellas! Estamos muy contentos de que le guste comprar en Heritage👍

Posted 6 months ago

“Ordered Part 211-721-355/j Clutch cable. On-line catalogue description was accurate. The part supplied was the correct length for the 1700 type 2 1973. (Beware,there are various lengths and some supplier's listed products are too long for the 1700 type 2). Quality of cable swage end seems ok. Been in service one month/200 miles without problem. Rapid dispatch from Heritage Parts Centre however can't recommend standard Royal Mail delivery option. (Circa 5 weekdays to deliver to East Midlands)! Low cost & ok for shelf spares but consider the premium service if you need to repair a breakdown. Overall quite satisfied with product and service.”

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Posted 7 months ago

“Service very good but panel poor”

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Posted 7 months ago

“After sending me an incomplete order the team got onto it and quickly sent me the missing parts. I have been happy with the quality of the parts so far. Thanks guys.”

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Posted 7 months ago

“Der Kabelbaum hat leider keine Anleitung, Stecker mussten neu verkabelt werden. Eine verchromte Radkappe muss wohl beim verpacken heruntergefallen sein, es findet sich eine unübersehbare Schramme an der Kante.”

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Posted 7 months ago

“This order was ok. However the birthday discount offer I have been sent come up as not working for an order!?”

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Posted 7 months ago

Hi Russell, Sorry to hear that your discount code is not working, please use the contact form and send this to our customer service team and we will get that sorted for you. Thanks!

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 12,491 reviews