Heritage Parts Centre Reviews

4.5 Rating 15,015 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,015 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

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“Unfortunately the part I ordered was wrong I put in the detail of my car and he part that arrived was not correct and it would have cost more to send it back than to buy another. Thank you.”

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Posted 9 months ago

“Ware Ok. Leider, ist der Verand3, für ein Teil von der Grösse ein 2 € Stücks etwas hoch . Aber sonst ok”

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Posted 9 months ago

“Good service”

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Posted 9 months ago

“Tutto ok, pezzo arrivato in tempo”

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Posted 9 months ago

“No tengo nada que aportar”

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Posted 9 months ago

“Pleased with the service efficient and fast, ultimately would like to be able to contact a person with any issues should they arise.”

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Posted 9 months ago

“Great Service, Prices and Delivery - looking forward to the range increasing”

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Posted 9 months ago

“Muy buena y clara página de recambios volswagen. La entrega muy tardía. Gracias”

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Posted 9 months ago

“It used to be better with phone access rather than just online.”

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Posted 9 months ago

“„Ich habe die Theresachin Recovery Group durch eine Empfehlung meines DCI-Schwagers kennengelernt. Er hatte gesehen, wie ich durch dick und dünn gegangen bin, um die Gelder in Sekundenschnelle von einer faulen, betrügerischen „Firma“ namens Algoforex zu stehlen. Er hat seine durchgemacht Forensik und Aufzeichnungen der Polizei, bis er einen endgültigen Namen fand, Theresachin Recovery Group, der in Bezug auf Feedback und Bewertungen nach der Bearbeitung von Wiederherstellungsfällen an der Spitze steht. Das war beruhigend, aber ich konnte nicht umhin, eine Verzögerung einzuhalten, bevor ich mich meldete Ich habe ihnen eine E-Mail geschickt und sie unter theresachin1212(AT)GMAIL(DOT)COM und WhatsApp angerufen: (PLUS)1 (234) 300-1544 Wir sprechen über 854.550 $, die auf dem Spiel stehen, also an einen 29-Jährigen. Das schien eine Menge Geld zu sein, zumindest aufgrund meiner früheren Erfahrungen. Als ich sagte, dass ich eine Bankbenachrichtigung über eine Einzahlung in Höhe von 854.550 $ erhalten habe, lag das daran, dass ich es getan habe Wenn es um Ihr Geld geht, könnte es sich um Krypto- oder Bargeldbetrug handeln, probieren Sie es einfach aus und vielleicht ist Ihre Aussage die Wiedergutmachung für jemand anderen.“”

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Posted 10 months ago

“Fácil de comprar, rápida entrega.”

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Posted 10 months ago

“Yes I will buy again”

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Posted 10 months ago

“Immer wieder gerne”

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Posted 10 months ago

“some parts are of a lower quality than i have prieviously had from you and, as such find them dufficult to fit or they do not meet the standards of the original vw parts.”

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Posted 10 months ago

“Did have a good experience no issues”

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Posted 10 months ago

“Perfecto!!!!!!!!”

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Posted 10 months ago

“Great quality and good prices. Quick delivery and good service. The only negative I would say is that you used to be able to chat direclty to staff with any enquiries, now it's all online/via email only which really isn't ideal. We had questions about a particular product that, speaking to somebody in person, woud have been resolved in 10 minutes maximum. Instead, it was a lot of to-ing and fro-ing, checking emails and replying etc. and ended up taking 2 days extra to actually place the order. The customer service itself is, and always has been, excellent, but taking away the facility to speak to somebody really does let down the company and experience overall.”

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Posted 10 months ago

“For Classic car parts that are hard to find or discontinued from the dealership can be found in their website and they do price matching. Once you place an order it will take around 2-3 days to get a notice from DHL the delivery time & updates where your parcel locations. My 1st order it took around 5 days but the last order recently it took only 2 days delivery time from UK to USA,”

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Posted 10 months ago

“Very quick delivery. However they could have been more helpful when I sent an enquiry about a bracket I bought. I had bought the wrong one but they didn’t tell which one I should have bought or how it is fitted.”

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Posted 10 months ago

“Qualität der Teile ist OK, Preis Leistung passt, Lieferzeit ein wenig lang.”

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Posted 10 months ago

Heritage Parts Centre is rated 4.5 based on 15,015 reviews