Heritage Parts Centre Reviews

4.5 Rating 14,231 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,231 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Alles ordentlich abgewickelt. Nur die ständige einforderung einer Bewertung nervt. Das ist doch völlig normal. Bestellen, liefern, zahlen!”

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Posted 9 months ago

“Waited for about 15 miuets at colection point before some one came to the counter. I may not use click and colect next time, I will have items deliverd next time.”

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Posted 9 months ago

“Parts for my front nearside outer sill arrived quickly without damage. Quality was ok although the metal thickness was a lot less than the original skin. The fit was fine in terms of shape.”

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Posted 9 months ago

“A big thank you goes out from me, to Heritage Parts Centre. If it wasn't for your support over the past (10) years, I'd be a lost. Finding new (replacement parts) for a Mk1 Golf Cabriolet 88 is difficult enough. There support throughout my ownership of the said vehicle, has been a joy. Keep up the good work Guys and thanks again. 👍”

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Posted 9 months ago

Thank you so much for leaving us a fantastic 4-star rating! We truly appreciate your support and loyalty to Heritage Parts Centre over the past (10) years. It means the world to us that we have been able to assist you in finding those elusive replacement parts for your beloved Mk1 Golf Cabriolet 88. We are delighted to hear that our support throughout your ownership of the vehicle has been a joy, and we are committed to maintaining this level of service for all our customers. Your kind words motivate us to keep up the good work. Once again, a big thank you goes out from me and all of us at Heritage Parts Centre. We are here to support you with any future automotive needs you may have, and we are thrilled to have you as a loyal customer. Thank you once again for your continued trust in us. Heritage Parts Centre

Posted 9 months ago

“Bien, sin problemas”

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Posted 9 months ago

“Partner was what l ordered , delivered on time ,good service reliable and friendly”

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Posted 9 months ago

Thank you for your kind words.

Posted 9 months ago

“Some of the parts for my T4 transporter can be purchased online here.”

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Posted 9 months ago

Thank you for taking the time to give us a 4-star review, we hope we can help you again in the future. Heritage Parts Centre

Posted 9 months ago

“Very happy with the parts and service.”

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Posted 9 months ago

Hi Paul, Great to hear this, thank you! Heritage Parts Centre

Posted 9 months ago

“Buenas calidad, aunque tardó un poco. Lástima que sólo tenían piezas de un lado y no del otro”

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Posted 9 months ago

“OK but slow at getting stuff delivered compared to JK”

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Posted 9 months ago

Morning, Thanks for the positive review. Ref the speed of delivery. Your order was placed on Wednesday AM and delivered on Friday afternoon. Well within the lead time for a standard delivery. We do offer a next day delivery for orders placed before 4pm Mon-Thur, should something be needed in a hurry.

Posted 9 months ago

“Water cooled vw fans need a place for all kinds of parts, I hope Heritage keeps expanding their catalog.”

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Posted 9 months ago

Thank you! And, yes we are continually expanding the range. If there's anything you're having trouble with please let us know. We will do our best to source or even manufacture it.

Posted 9 months ago

“So far I've been happy with your service”

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Posted 9 months ago

“Thank you!”

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Posted 10 months ago

“Everything arrived in good time and was of good quality. Have had no problems at all.”

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Posted 10 months ago

“Heritage Parts Centre are swift, courteous and a pleasure to deal with.”

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Posted 10 months ago

“good service, good product, a little more pricey but you get the quality”

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Posted 10 months ago

“First time I've used Heritage for my recently acquired VW Beetle,keenly priced and delivered in reasonable time. Would consider using again.”

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Posted 10 months ago

Thank you, Peter, for your fantastic 4-star rating of Heritage Parts Centre! We sincerely appreciate your support as a first-time customer. We are thrilled to hear that you found our prices competitive and the delivery time reasonable. Your positive feedback is truly invaluable to us. We would be honored to assist you again in the future and provide you with the same great service. Thank you once again for choosing Heritage Parts Centre for your VW Beetle and for taking the time to share your experience with us.

Posted 10 months ago

“Contento, sin ningún tipo de queja. Cumplieron.”

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Posted 10 months ago

“Just took longer to receive than I would have wanted. But parts ok which is the main issue”

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Posted 10 months ago

“Great service. The only disappointment was not being able to speak to anyone when I had a delivery query.”

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Posted 10 months ago

Heritage Parts Centre is rated 4.5 based on 14,231 reviews