Heritage Parts Centre Reviews

4.5 Rating 15,723 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 28th August 2025

Terence Cooper

1207

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Parts were a selection of bolts and washers. All were as ordered and fine. Could have been sent in a padded envelope, that would have gone in my letter box. Came in box ( 10x4x4 in approx ) that did not... Happened to catch deliverer, thus avoiding a merry chase to go fetch the PARCEL from where ever they go!”

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Posted 10 months ago

“Molto interessante”

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Posted 10 months ago

“Would love someone to talk to and interact like it was years ago that's the only thing that let's you down meny thanks”

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Posted 10 months ago

“Great service and depth of parts available.”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“Generally very good service, only 1 star knocked off as i am still waiting for updates on the other OEM Corrado VR6 Wishbone which i ordered as awaiting stock. Would be nice to get periodic updates.”

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Posted 10 months ago

“Very easy to find the correct parts Fast delivery and most items in stock”

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Posted 10 months ago

“Online order okay I note that there is no facilty to phone to make and order which was much better when you are trying to identify an unusaul part. Seems like a backward step to me as the staff on the phone used to be very knowlegable and helpful.”

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Posted 10 months ago

“Sono soddisfatto, grazie.”

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Posted 10 months ago

“Hi I have problem with my products, and i havent heard anything ? can you please help”

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Posted 10 months ago

“Ware gut, Versand hat etwas gedauert aber war angekündigt”

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Posted 10 months ago

“ottimi prodotti (guarnizioni vetri VW T3) , forse un poco lenti nella consegna.”

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Posted 10 months ago

“Ottimo prodotto spedizione veloce”

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Posted 10 months ago

“Versand klappt immer sehr gut, die Felgen auch Super, das Gutachten, bzw. Die ABE gab es allerdings nur auf Nachfrage.”

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Posted 10 months ago

“Gernwieder hat toll geklappt”

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Posted 10 months ago

“beste allemaal ik heb 12 mailtjes met jullie gedaan ,,de een wist helemaal niet waarover het ging in het beging was er sprake van om ruilen ,maar ik heb begrepen dat er 2 fabrieken zijn om te kopen en de terug leverin ,dat stemt niet af op mekaar ,,er werd niet direct gesproken over terug betaling ,wat wel voor elkaar is gekomen 1 maand later ik Arend doe de lieve groeten aan Don ;;Annebel ;;Ron Tim Katherina tenslotte veel lief in jullie werk OJA de laaste mail was van katherine gewoon in het nederlands ;; dat maakt het een stuk makkelijker”

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Posted 10 months ago

“Good but surprisingly O/S of a common oil filter”

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Posted 10 months ago

“Great service”

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Posted 10 months ago

“Hat alles gut geklappt, allerdings war die Lieferzeit etwas länger als sonst....”

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Posted 10 months ago

“It would be handy to know the order number and which items this review is for. Generally, I find it easy to deal with VW Heritage and always quick delivery.”

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Posted 11 months ago

Heritage Parts Centre is rated 4.5 based on 15,723 reviews