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Heritage Parts Centre Reviews

4.5 Rating 14,237 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
30,766
 Metrics Info
4.5
Based on 14,237 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

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Jon
Verified Buyer
“Heritage a great but I don’t like that after every order I get two emails asking me to fill out this form.”
Helpful Report
Posted 1 year ago
Henry
Verified Buyer
“you always carry a good range of parts, your service is usually prompt but your freight charges are a killer.”
Helpful Report
Posted 1 year ago
Graham
Verified Buyer
“Part came on time as promised, and was priced reasonably.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Shopping on an international platform is not easy exchange rates and shipping costs are punitive. But I canot understand why shipping costs multiply even when volumetric weight is not doubling. Your parts are geat.”
Helpful Report
Posted 1 year ago
Robin
Verified Buyer
“So far so good/ struggle to find items I need for my vwt25”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Everything was excellent with my order, except when I opened the box there were no stickers included from heritage or any of the manufacturers. I don’t understand why.”
Helpful Report
Posted 1 year ago
Kevin
Verified Buyer
“My only issue is I bought a distributor that was supposed to take 3 weeks, it took almost 3 months. Other than that it's ok.”
Helpful Report
Posted 1 year ago
Gary
Verified Buyer
“Always get what you need fast I will be going back k”
Helpful Report
Posted 1 year ago
Michele Tatoli
Verified Buyer
“ANCHE SE STO ANCORA ASPETTANDO UN RICAMBIO ORDINATO IL 31 /01 2024 E NON ANCORA CONSEGNATOMI”
Helpful Report
Posted 1 year ago
BRYAN ROWLANDS
Verified Buyer
“Very good efficient service .”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Posted three days after purchase Seems a while”
Helpful Report
Posted 1 year ago
Emanuele
Verified Buyer
“Precisi e corretti,anche davanti ad un problema,è stata trovata una soluzione .”
Helpful Report
Posted 1 year ago
Franco
Verified Buyer
“Tutto ok, come da ordine. Ottima Assistenza per informazioni sulla spedizione.”
Helpful Report
Posted 1 year ago
Aaron
Verified Buyer
“I’ve already done a review and I’m waiting for a refund as I believe your parts are faulty”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“Good communecation, with good deliverery times, with quality parts. It's the smaller parts we need manufacturing .”
Helpful Report
Posted 1 year ago
Craig
Verified Buyer
“Great service and quality parts, but only time will tell how good”
Helpful Report
Posted 1 year ago
Terry Shepherd
Verified Buyer
“Pleased with my order and was delivered when I was told it would be.”
Helpful Report
Posted 1 year ago
Apostolos Charitos
Verified Buyer
“The overall experience is excellent, the stuff very helpful, the only thing that keeps me from ordering everything from here is the shipping cost which is a bit high.”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Very happy with the service I’ve received from Heritage Parts and would recommend them.”
Helpful Report
Posted 1 year ago
Beat Wermuth
Verified Buyer
“Hallo, alles hat gut geklappt, einzig die Lieferzeit war etwas zu lange bzw. hätte etwas besser kommuniziert werden können.”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 14,237 reviews
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