Heritage Parts Centre Reviews

4.5 Rating 15,017 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,017 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th June 2025

1172

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“A big thank you goes out from me, to Heritage Parts Centre. If it wasn't for your support over the past (10) years, I'd be a lost. Finding new (replacement parts) for a Mk1 Golf Cabriolet 88 is difficult enough. There support throughout my ownership of the said vehicle, has been a joy. Keep up the good work Guys and thanks again. 👍”

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Posted 1 year ago

Thank you so much for leaving us a fantastic 4-star rating! We truly appreciate your support and loyalty to Heritage Parts Centre over the past (10) years. It means the world to us that we have been able to assist you in finding those elusive replacement parts for your beloved Mk1 Golf Cabriolet 88. We are delighted to hear that our support throughout your ownership of the vehicle has been a joy, and we are committed to maintaining this level of service for all our customers. Your kind words motivate us to keep up the good work. Once again, a big thank you goes out from me and all of us at Heritage Parts Centre. We are here to support you with any future automotive needs you may have, and we are thrilled to have you as a loyal customer. Thank you once again for your continued trust in us. Heritage Parts Centre

Posted 1 year ago

“Bien, sin problemas”

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Posted 1 year ago

“Partner was what l ordered , delivered on time ,good service reliable and friendly”

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Posted 1 year ago

Thank you for your kind words.

Posted 1 year ago

“Some of the parts for my T4 transporter can be purchased online here.”

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Posted 1 year ago

Thank you for taking the time to give us a 4-star review, we hope we can help you again in the future. Heritage Parts Centre

Posted 1 year ago

“Very happy with the parts and service.”

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Posted 1 year ago

Hi Paul, Great to hear this, thank you! Heritage Parts Centre

Posted 1 year ago

“Buenas calidad, aunque tardó un poco. Lástima que sólo tenían piezas de un lado y no del otro”

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Posted 1 year ago

“OK but slow at getting stuff delivered compared to JK”

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Posted 1 year ago

Morning, Thanks for the positive review. Ref the speed of delivery. Your order was placed on Wednesday AM and delivered on Friday afternoon. Well within the lead time for a standard delivery. We do offer a next day delivery for orders placed before 4pm Mon-Thur, should something be needed in a hurry.

Posted 1 year ago

“Water cooled vw fans need a place for all kinds of parts, I hope Heritage keeps expanding their catalog.”

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Posted 1 year ago

Thank you! And, yes we are continually expanding the range. If there's anything you're having trouble with please let us know. We will do our best to source or even manufacture it.

Posted 1 year ago

“So far I've been happy with your service”

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Posted 1 year ago

“Thank you!”

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Posted 1 year ago

“Everything arrived in good time and was of good quality. Have had no problems at all.”

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Posted 1 year ago

“Heritage Parts Centre are swift, courteous and a pleasure to deal with.”

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Posted 1 year ago

“good service, good product, a little more pricey but you get the quality”

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Posted 1 year ago

“First time I've used Heritage for my recently acquired VW Beetle,keenly priced and delivered in reasonable time. Would consider using again.”

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Posted 1 year ago

Thank you, Peter, for your fantastic 4-star rating of Heritage Parts Centre! We sincerely appreciate your support as a first-time customer. We are thrilled to hear that you found our prices competitive and the delivery time reasonable. Your positive feedback is truly invaluable to us. We would be honored to assist you again in the future and provide you with the same great service. Thank you once again for choosing Heritage Parts Centre for your VW Beetle and for taking the time to share your experience with us.

Posted 1 year ago

“Contento, sin ningún tipo de queja. Cumplieron.”

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Posted 1 year ago

“Just took longer to receive than I would have wanted. But parts ok which is the main issue”

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Posted 1 year ago

“Great service. The only disappointment was not being able to speak to anyone when I had a delivery query.”

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Posted 1 year ago

“Good place to still find parts.”

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Posted 1 year ago

“Would be helpful if you could speak to a person rather than just being directed to the website.”

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Posted 1 year ago

“Got the wrong part. My mistake. Looking for a left hand version of the door handle for sliding door of vw T 4 van.”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 15,017 reviews