Heritage Parts Centre Reviews

4.5 Rating 14,236 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Todo correcto pero a veces tardan en enviar los productos.”

Helpful Report

Posted 1 year ago

“Alles gut geklappt, gerne wieder.”

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Posted 1 year ago

“The part arrived quickly and well packaged but after visiting the garage it was not needed so I had to return it & get a refund.”

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Posted 1 year ago

“Got the right heavy-duty part at a decent price, thanks.”

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Posted 1 year ago

“Parts were shipped promptly and notification sent. Interior packing to prevent parts from contact with each other and moving within the box could be improved. Tapered tailpipes for VW are difficult to find, but you have them.”

Helpful Report

Posted 1 year ago

“Order placed with ease, though I do miss being able to speak to someone. It was useful to get advice on how long it might be to get a part you don't have in stock, for example. Now I just look elsewhere instead.”

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Posted 1 year ago

“Gut gelaufen”

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Posted 1 year ago

“Delivery time was not good. Received a message that package address was undeliverable. Not sure if problem was on your end or logistics provider. After extended time period package finally arrived. Not really an issue determining future use just an annoying problem.”

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Posted 1 year ago

“Very long shipping times.”

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Posted 1 year ago

“It is a shame not able to talk to someone before comitting to buy.”

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Posted 1 year ago

“good communication arrived when i was told good service”

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Posted 1 year ago

“I'm satisfied with parts supplied.”

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Posted 1 year ago

“I wish there was more care taken with shipping. I wanted to buy a few more things with my order and adding a small plastic badge more then doubled the shipping quote. A part that would have easily fit in the same box.”

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Posted 1 year ago

“Good quality parts”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“There was lack of information on the part I was looking for and when I sent an email asking for the part I was looking for there was not much help available”

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Posted 1 year ago

“ottimo sito di vendita!ho avuto qualche problema avendo una 911 in restauro ed avendo speso piu di 2000 nel black friday volendo ancora completare gli ordini non ha mai piu funzionato lo sconto prorogato al 30!!2 ordini del 27/non sono ancora arrivati!! grazie E.trotta”

Helpful Report

Posted 1 year ago

“Parts as described in product description. Quick service and delivery, but delivery costs a bit high. Although it's great to have an outlet for hard to get vw parts. Definitely enquire and buy from Heritage parts again.”

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Posted 1 year ago

Thank you for your honest review, whilst we cannot waive shipping costs, we do offer various promotions and discounts periodically that may help offset the shipping expenses. We also encourage you to keep an eye on our website or subscribe to our newsletter for updates on any ongoing promotions.

Posted 1 year ago

“Freundliche uns kompetente Ansprechpartnerin. Gutes Warenangebot. Manchmal etwas zu teuer.”

Helpful Report

Posted 1 year ago

Danke, dass Sie sich die Zeit genommen haben, eine ehrliche Bewertung zu schreiben.

Posted 1 year ago

“Excellent selection of quality parts, always packed with care. Shipping costs are a bit high when placing smaller orders. Not great if you forget a small part.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 14,236 reviews