Heritage Parts Centre Reviews

4.5 Rating 14,678 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 4th May 2025

Anonymous

Dani Bautista Sanchez

Heritage Parts Centre 5 star review on 1st May 2025

1148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“I only live 30mins away from VW Heritage, which is great. The downside is that since Covid, like many businesses they have removed the human element. The shop and counter have been removed. It used to be really great because you could have a chat about parts and get great advice. Now you have to send an email and wait up to 48hrs. Like I said, other companies have done exactly the same....just the 'New normal"...a term I am not very fond of!”

Helpful Report

Posted 1 year ago

“Das Produkt ist im Grunde zutreffend beschrieben. Einzig und allein ist die Abbildung des Produktes minimal anders, als das beschriebene beziehungsweise das von mir gebrauchte Teil. Tatsächlich muss ich aber noch prüfen, inwiefern es trotzdem passt. die Zustellung war relativ zügig.Alles in allem ein empfehlenswerter Lieferant.”

Helpful Report

Posted 1 year ago

“Good stuff”

Helpful Report

Posted 1 year ago

“Sehr gutes Material 👍”

Helpful Report

Posted 1 year ago

“Hubo problemas con el envío pero finalmente todo llegó bien”

Helpful Report

Posted 1 year ago

“Leider stimmte der Lagerbestand bei der Bestellung (Bambusablage Typ 3) und auch später im Shop nicht (sollten 2 vorrätig sein - es war aber keiner da) dadurch musste ich warten und sie 2 Pakete schicken. Sonst war alles in Ordnung. Viele Grüße Michael”

Helpful Report

Posted 1 year ago

“Fast delivery only ordered few time do plan to order from them again”

Helpful Report

Posted 1 year ago

“Problem with sending this item were solved in a very good way, good service”

Helpful Report

Posted 1 year ago

“Todo correcto pero a veces tardan en enviar los productos.”

Helpful Report

Posted 1 year ago

“Alles gut geklappt, gerne wieder.”

Helpful Report

Posted 1 year ago

“The part arrived quickly and well packaged but after visiting the garage it was not needed so I had to return it & get a refund.”

Helpful Report

Posted 1 year ago

“Got the right heavy-duty part at a decent price, thanks.”

Helpful Report

Posted 1 year ago

“Parts were shipped promptly and notification sent. Interior packing to prevent parts from contact with each other and moving within the box could be improved. Tapered tailpipes for VW are difficult to find, but you have them.”

Helpful Report

Posted 1 year ago

“Order placed with ease, though I do miss being able to speak to someone. It was useful to get advice on how long it might be to get a part you don't have in stock, for example. Now I just look elsewhere instead.”

Helpful Report

Posted 1 year ago

“Gut gelaufen”

Helpful Report

Posted 1 year ago

“Delivery time was not good. Received a message that package address was undeliverable. Not sure if problem was on your end or logistics provider. After extended time period package finally arrived. Not really an issue determining future use just an annoying problem.”

Helpful Report

Posted 1 year ago

“Very long shipping times.”

Helpful Report

Posted 1 year ago

“It is a shame not able to talk to someone before comitting to buy.”

Helpful Report

Posted 1 year ago

“good communication arrived when i was told good service”

Helpful Report

Posted 1 year ago

“I'm satisfied with parts supplied.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 14,678 reviews