Heritage Parts Centre Reviews

4.5 Rating 15,755 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,755 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 5th September 2025

Dean Pyle

Marc Woodward

Heritage Parts Centre 5 star review on 28th August 2025

Terence Cooper

1209

Anonymous

Anonymous // 01/01/2019

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“You have great parts but I was surprised that I had to pay over 25 dollars shipping for a box that weighed ounces and the parts cost less than the shipping. Kind of illusive:(”

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Posted 1 year ago

“Alles gut. Bestellung kam schnell und Fragen wurde schnell beantwortet.”

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Posted 1 year ago

“hat Super geklappt, nur leider DHL (dafür könnt IHr nichts) wieder mit verzögerungn beim Zoll.. Ansonsten gerne wieder....”

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Posted 1 year ago

“No personal touch as all done online so not able to speak to anyone”

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Posted 1 year ago

“Would have been 5 stars but still waiting for my other strut”

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Posted 1 year ago

“Very happy with the service normally. This time, I would have liked to have spoken to someone. Also, but unusually, the parts took some time to be delivered.”

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Posted 1 year ago

“quality parts delivered in timely manner”

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Posted 1 year ago

“Quick easy good service”

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Posted 1 year ago

“gut, vieles verfügbar”

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Posted 1 year ago

“After ordering one part; so far, so good. It is a washer motor for a 924 and it works fine and seems good quality. Time will tell if it is.”

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Posted 1 year ago

“Good service but very disappointing that you can’t speak with anyone over the phone”

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Posted 1 year ago

Thank you for your feedback and review.

Posted 1 year ago

“Perfekt gelaufen, lediglich die Versandkosten sind für zwei Kleinteile zu hoch”

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Posted 1 year ago

“Good deliberar on the time”

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Posted 1 year ago

“Would be nice to be able to turn up on a Saturday and buy goods”

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Posted 1 year ago

“Site didn't tell me item was out off stock. Sent an email, quick response and great service. Good experience after all.”

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Posted 1 year ago

“Fantastic service and fast delivery on parts I've ordered but unfortunately not much available for my Mexican beetle.”

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Posted 1 year ago

“Fast delivery & no nonsense shopping. Only thing was I was after a radio face plate & couldn’t change one selected as it was out of stock & tried to pick another in stock. Not sure what went wrong as haven’t had a issue before”

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Posted 1 year ago

“Heritage a great but I don’t like that after every order I get two emails asking me to fill out this form.”

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Posted 1 year ago

“you always carry a good range of parts, your service is usually prompt but your freight charges are a killer.”

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Posted 1 year ago

“Part came on time as promised, and was priced reasonably.”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 15,755 reviews