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Heritage Parts Centre Reviews

4.5 Rating 14,702 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
31,428
 Metrics Info
4.5
Based on 14,702 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Constantinos Schizas
Verified Buyer
“When ordering items marked as in stock, I did not receive them, without prior notification that they are not in stock. After complain received message that they will be supplied when available. Apart from one incident, service, speed of delivery and technical support are excellent.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Part arrived in 8 days. Located in Texas.”
Helpful Report
Posted 1 year ago
Richard
Verified Buyer
“I placed my order but the site captured a different posting address. Good thing it reached the correct city and it had my number. I've reached out you guys twice maybe thrice to have it corrected. Never had a confirmation. Hire someone to respond promptly. Not a pleasant experience for a first time overseas buyer.”
Helpful Report
Posted 1 year ago
Hi Richard, we are very sorry to hear this. I have searched our email channels and cannot find any coms under this email address. Please reach out to us or use the help@heritagepartscentre.com email address so our operatives can assist you.
Posted 1 year ago
Robert
Verified Buyer
“Good service but postage is v expensive.”
Helpful Report
Posted 1 year ago
Andreas
Verified Buyer
“Die Ware kam wie angekündigt. Alles bestens.”
Helpful Report
Posted 1 year ago
Andrew Murphy
Verified Buyer
“Its great to be able to source some of my old vw and golf parts but a pity I cant get all the ones I require at times..”
Helpful Report
Posted 1 year ago
Yaacov
Verified Buyer
“Hello there, This is Yaacov from Israel. Shipping to Israel by a carrier like Fedex , is a trouble when the package gets to Israel. The company asks for papers and extra cost to deliver it to me. If you can ship Royal mail it is cheaper and easier way . Will you be able to ship Royal mail international to Israel the next orders? Thanks, Yaacov”
Helpful Report
Posted 1 year ago
Juan Pedro Hernandez Gil
Verified Buyer
“Todo muy correcto. Los plazos de entrega un poco largos, pero entiendo que no está bajo el control de Heritage.”
Helpful Report
Posted 1 year ago
KENNETH
Verified Buyer
“Excellent place to find that one piece. Shipping is too expensive to shop often, I use JBUGS or CIP1 for the routine stuff. Out of stock mirrors took 6 months to get - an expected delivery date would have been nice.”
Helpful Report
Posted 1 year ago
Peter Brook
Verified Buyer
“A good service,shame it's inpersonal,I would use your services again”
Helpful Report
Posted 1 year ago
Gurdip Gata-Aura
Verified Buyer
“Online service and delivery very good but parts are expensive.”
Helpful Report
Posted 1 year ago
Michael Downey
Verified Buyer
“easy to deal with online and parts were dispatched and arrived in Australia in 4 days so well done”
Helpful Report
Posted 1 year ago
Scott
Verified Buyer
“light switch arrived on time, and was a fair price. Switch was changed over in van relatively easy, but didnt fix th eproblem, obviously, not Heritage Parts' fault!”
Helpful Report
Posted 1 year ago
Emil Wegger Jensen
Verified Buyer
“Fast shipping, nice selection and fair prices.”
Helpful Report
Posted 1 year ago
Cosimo
Verified Buyer
“I prodotti sono qualitativamente ottimi e la spedizione è stata abbastanza veloce..se posso dare un consiglio i costi della spedizione stessa sono abbastanza elevati e questo può scoraggiare piccoli acquisti. Comunque lo consiglio.”
Helpful Report
Posted 1 year ago
Albert Fernandez
Verified Buyer
“Professional and efficient.”
Helpful Report
Posted 1 year ago
Manuel Parra Porcel
Verified Buyer
“Hola , no escribieron bien mi código postal y he tenido muchos problemas para localizar el pedido, además he tenido que desplazarme 29 kms pare recogerlo.”
Helpful Report
Posted 1 year ago
Charles CLAPHAM
Verified Buyer
“Trustworthy, reliable. Quality parts for our air cooled vee dubs. Will definitely shop again.”
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“Good quality at good price”
Helpful Report
Posted 1 year ago
Andreas
Verified Buyer
“Alles angekommen . Teile ok . Versand war etwas lang.”
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 14,702 reviews
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