Heritage Parts Centre Reviews

4.5 Rating 14,670 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,670 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 4th May 2025

Anonymous

Dani Bautista Sanchez

Heritage Parts Centre 5 star review on 1st May 2025

1148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Good service but very disappointing that you can’t speak with anyone over the phone”

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Posted 1 year ago

Thank you for your feedback and review.

Posted 1 year ago

“Perfekt gelaufen, lediglich die Versandkosten sind für zwei Kleinteile zu hoch”

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Posted 1 year ago

“Good deliberar on the time”

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Posted 1 year ago

“Would be nice to be able to turn up on a Saturday and buy goods”

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Posted 1 year ago

“Site didn't tell me item was out off stock. Sent an email, quick response and great service. Good experience after all.”

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Posted 1 year ago

“Fantastic service and fast delivery on parts I've ordered but unfortunately not much available for my Mexican beetle.”

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Posted 1 year ago

“Fast delivery & no nonsense shopping. Only thing was I was after a radio face plate & couldn’t change one selected as it was out of stock & tried to pick another in stock. Not sure what went wrong as haven’t had a issue before”

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Posted 1 year ago

“Heritage a great but I don’t like that after every order I get two emails asking me to fill out this form.”

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Posted 1 year ago

“you always carry a good range of parts, your service is usually prompt but your freight charges are a killer.”

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Posted 1 year ago

“Part came on time as promised, and was priced reasonably.”

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Posted 1 year ago

“Shopping on an international platform is not easy exchange rates and shipping costs are punitive. But I canot understand why shipping costs multiply even when volumetric weight is not doubling. Your parts are geat.”

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Posted 1 year ago

“So far so good/ struggle to find items I need for my vwt25”

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Posted 1 year ago

“Everything was excellent with my order, except when I opened the box there were no stickers included from heritage or any of the manufacturers. I don’t understand why.”

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Posted 1 year ago

“My only issue is I bought a distributor that was supposed to take 3 weeks, it took almost 3 months. Other than that it's ok.”

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Posted 1 year ago

“Always get what you need fast I will be going back k”

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Posted 1 year ago

“ANCHE SE STO ANCORA ASPETTANDO UN RICAMBIO ORDINATO IL 31 /01 2024 E NON ANCORA CONSEGNATOMI”

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Posted 1 year ago

“Very good efficient service .”

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Posted 1 year ago

“Posted three days after purchase Seems a while”

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Posted 1 year ago

“Precisi e corretti,anche davanti ad un problema,è stata trovata una soluzione .”

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Posted 1 year ago

“Tutto ok, come da ordine. Ottima Assistenza per informazioni sulla spedizione.”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 14,670 reviews