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Heritage Parts Centre Reviews

4.5 Rating 18,269 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,392
 Metrics Info
4.5
Based on 18,269 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Lawrence Roberts Bull
Verified Buyer
“Part arrived on time not had time to fit it”
Helpful Report
Posted 11 months ago
Garry Pagett
Verified Buyer
“Got the right part for the job, all done and working thanks again.”
Helpful Report
Posted 11 months ago
JB’s Elite Fabrications
Verified Buyer
“When requiring VW or Porsche parts I always go to VW Heritage first. Pretty good stocks of std and performance parts stocked. Decent prices generally good delivery times with several shipping price/times offered. Sometimes let down by shipping companies. Just put another £400 order in and 2 items I require are on back order 1 week and 2 weeks notified. They always send stuff along that wasn’t in stock when it arrives and don’t charge extra carriage.”
Helpful Report
Posted 11 months ago
Anders Isaksson
Verified Buyer
“Wery fast delivery!”
Helpful Report
Posted 11 months ago
Krum Petrov
Verified Buyer
“Fast, correct and accurate.”
Helpful Report
Posted 11 months ago
Nigel Seaver
Verified Buyer
“Well priced and fast shipping”
Helpful Report
Posted 11 months ago
Michael
Verified Buyer
“Shipping was more then parts which were very poor quality and very slow in ariving. Additional cost because of tariffs added and very slow at arriving. You lost a customer 😖!”
Helpful Report
Posted 11 months ago
Hi Michael, we are sad to hear this - I cannot see any emails to our team about his but if you contact us regarding the quality issues we can deal with them and look to make this right. However, we ship to the US from the UK, we cannot make the journey any faster and there is nothing we can do about import tariffs.
Posted 11 months ago
Jose Leopoldo Gonzalez Espinosa
Verified Buyer
“One item from the shipping was missing. The box arrived damaged. UPS doesn’t allow paying for the duties if the shipper does not state clearly that the expenses are in charge of the buyer”
Helpful Report
Posted 11 months ago
Scott Meredith
Verified Buyer
“An assortment of seals and bearings ordered. All were in stock and ordered easily on the website. Received quickly without any issues.”
Helpful Report
Posted 11 months ago
Stefano Lazzari
Verified Buyer
“Il sito è ben fatto, con descrizioni dei pezzi e ben divisi per settore. Sarebbe bello avere l'opzione di una spedizione unica se un pezzo non è disponibile subito, avere il costo di 2 spedizioni in due settimane è assurdo. Per le restanti procedure tutto ok.”
Helpful Report
Posted 11 months ago
Michael
Verified Buyer
“The new carburettor transformed my T25 back from sluggish to it's previous performance and was delivered bang on time”
Helpful Report
Posted 11 months ago
Bill
Verified Reviewer
“Out of stock. Never received it and no follow up to advice status etc..”
Helpful Report
Posted 11 months ago
Margaret
Verified Buyer
“Easy ordering, next day secure delivery, part was exactly as ordered, brilliant service will definitely use them again”
Helpful Report
Posted 11 months ago
David
Verified Buyer
“Good choice and generally good quality items and great service.”
Helpful Report
Posted 11 months ago
DAVE
Verified Buyer
“EXCELLENT SERVICE PARTS ARRIVED ON TIME AND WERE CORRECT & GOOD QUALITY”
Helpful Report
Posted 11 months ago
Glen
Verified Buyer
“i recently ordered a voltage regulator from vwheritage for my camper and the service was first class from ordering to speedy dispatch i have used this company for many years and they are realy fantastic with a good stock of vw spares for my old camper so good to have this company well done vwh”
Helpful Report
Posted 11 months ago
Vivian
Verified Buyer
“So sorry received the wrong parts so had to go through the return policy. Did not get a light switch I ordered. I may still use them in the future?”
Helpful Report
Posted 11 months ago
Mitchell
Verified Buyer
“The part arrived quickly and was of good quality”
Helpful Report
Posted 11 months ago
Leif Sundqvist
Verified Buyer
“Fast delivery”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“excellent service,competitively priced”
Helpful Report
Posted 11 months ago
Heritage Parts Centre is rated 4.5 based on 18,269 reviews
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