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Heritage Parts Centre Reviews

4.5 Rating 18,269 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,392
 Metrics Info
4.5
Based on 18,269 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Rudolf
Verified Buyer
“Teil absolut passgenau, sehr schnelle und unkomplizierte Abwicklung. Rasche Lieferung.”
Helpful Report
Posted 11 months ago
Adrian Simmonds
Verified Buyer
“I have dealt with Heritage on and off since 2000. Quality products and well priced. Highly recommend.”
Helpful Report
Posted 11 months ago
Gary
Verified Buyer
“great to deal with and friendly service”
Helpful Report
Posted 11 months ago
Roger Walker
Verified Buyer
“A great parts supplier , good communication and lots of stock . Thnak you”
Helpful Report
Posted 11 months ago
Craig Holyoak
Verified Buyer
“Excellent service again”
Helpful Report
Posted 11 months ago
John Rogers
Verified Buyer
“Good delivery and parts identical to originals. I can get 1st gear now.”
Helpful Report
Posted 11 months ago
Charles Oliver
Verified Buyer
“Sir. I am very disappointed with this quarter panel repair section. I bought this so that I could cut out a small area to repair my 1962 soft top beetle. There were no captive nuts as advertised and the mounting hole (where the captive nut should have been) was in the wrong place. As is often the case, I am drawn to VW Heritage Parts and then end up being unimpressed with the quality of items received. This panel is no exception. A previous order of a chrome horn ring for the same car was also a disappointment. It looked like it had been attacked by an angle grinder. I decided to let that one slide as it was not immediately noticeable but the poor quality was obvious. Charles Oliver Faversham KENT”
Helpful Report
Posted 11 months ago
Hi Charles, we are sorry to hear this. Please reach out to our customer service team so they can look into this for you, you can reach them via help@heritagepartscentre.com
Posted 10 months ago
John
Verified Buyer
“Great fast sevice and good quality parts. Thanks to all the staff.”
Helpful Report
Posted 11 months ago
PABLO
Verified Buyer
“En mi pedido nº #WEBXE160925000034629 mató un artículo que todavía no he recibido. La entrega por parte de DHL fue deficiente.”
Helpful Report
Posted 11 months ago
Stephen Morse
Verified Buyer
“Great products and on time as usual.”
Helpful Report
Posted 11 months ago
Chris
Verified Buyer
“Easy transaction. Reasonable price and good selection. Happy with delivery and vast improvement over the original parts”
Helpful Report
Posted 11 months ago
Stefan
Verified Buyer
“Snabb leverans”
Helpful Report
Posted 11 months ago
Camilo
Verified Buyer
“Hola buenas me faltan piezas de mi pedido que no me han llegado.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Great customer service and communication.. Quality well manufactured parts for my VW T4.”
Helpful Report
Posted 11 months ago
Rune
Verified Buyer
“Good, in good new condition.”
Helpful Report
Posted 11 months ago
Sean
Verified Buyer
“Excellent range of parts, great website, super helpful people if you need to talk to someone. Very competitive pricing and free international shipping on a largish order. Absolutely no hesitation in recommending Heritage Parts. An outstanding first experience for me.”
Helpful Report
Posted 11 months ago
JOSE MARTINEZ CAMACHO
Verified Buyer
“Muy buena relación calidad precio”
Helpful Report
Posted 11 months ago
Friedrich Reidenbach
Verified Buyer
“Der bestellte Auspuff hat eine sehr gute Verarbeitung. Ist noch nicht montiert da heute nach langer Wartezeit (Zoll) erst angekommen. Bei der Bestellung war mir nicht klar das die Ware direkt aus England kommt. Dadurch hat sich die Lieferung verteuert und verzögert.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Very helpful with sending out a part-order on next day delivery at short notice.”
Helpful Report
Posted 11 months ago
Dieter Schewe
Verified Buyer
“Alles super , vernünftige Preise und schnelle Lieferung , weiter so.”
Helpful Report
Posted 11 months ago
Heritage Parts Centre is rated 4.5 based on 18,269 reviews
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