Heritage Parts Centre Reviews

4.5 Rating 14,236 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“unfortunately the part I ordered ( side bolster including fabric golf gti ) was not exactly the same as the original so I could not use it ; I had to order somewhere else the right fabric”

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Posted 1 year ago

Hi Danny I cannot see any messages from you to our team regarding this, please reach out to us via help@heritagepartscentre.com

Posted 1 year ago

“Never received them waited 6 weeks then money refund”

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Posted 1 year ago

Hi Kerr I can see our team have let you know that our supplier couldn't fulfil our stock request on your item, I am sorry for this issue.

Posted 1 year ago

“The product ordered wasn’t a match the fault of my car restorer who advised on which part to order. The email ordering process was not very intuitive but got there in the end.A phone call would have helped greatly. Staff member helpful and did his best.”

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Posted 1 year ago

“Website made ordering easy. There was a choice of the item I needed and once I placed the order the delivery was super fast. Great communication was provided about the expecte delivery etc. Item was just as described and is already on the car.”

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Posted 1 year ago

“Best parts people I have found … no question”

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Posted 1 year ago

“Good communecation, with good deliverery times, with quality parts. It's the smaller parts we need manufacturing .”

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Posted 1 year ago

“Great range and quick, reliable international shipping with competitive pricing”

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Posted 1 year ago

“Parts delivered last time was good. Am looking forward hopefully the prices Of VW beetle parts and alloy wheels will be down a little more”

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Posted 1 year ago

“Wertige Ersatzteile und hervorragende Schutzverpackung.”

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Posted 1 year ago

“buon servizio”

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Posted 1 year ago

“Hi yes, very good to deal with. I just wish you still had a display to look at as its very sterile ordering and just picking a package up when you use to have lovely things to look at. Thanks for being there Mike Langley”

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Posted 1 year ago

“Great service and quality parts, but only time will tell how good”

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Posted 1 year ago

“Pleased with my order and was delivered when I was told it would be.”

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Posted 1 year ago

“The biggest issue I have is you are very slow to ship orders compared to for example custom and commercial. I place an order with them anytime before close of play and they ship it same day / evening with confirmation email and courier details APC and I get the parts the next day and shipping cost to me is cheaper than you guys. So summary you are slow service and expensive shipping in my opinion.”

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Posted 1 year ago

“Alles super, gerne wieder.”

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Posted 1 year ago

“Would definitely use this company again.”

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Posted 1 year ago

“Un acquisto molto buono. Sono soddisfatto. Grazie”

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Posted 1 year ago

“Great service have bought before. When we had an issue with the order, sent email prompt reply back regarding our enquiry. Thank you Heritage”

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Posted 1 year ago

“excellent products service and parts”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 14,236 reviews