Heritage Parts Centre Reviews

4.5 Rating 18,757 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

Français

Svenska

Suomi

Dansk

Türkçe

“ordered a fan switch for a type 4 it arrived when they said it would but on fixing it to the housing the control knob did not reach the switch. emailed you and explained you asked for pictures but how can you show this problem with a picture. so you said send it back. i contacted by phone another vw firm who said it was modifierd and needed the different knob. they sent it and arrived the next day. this i think was better sorted being able to talk to someone to explain the problem. Perhaps when customers have problems with your parts you could call them to sort it out instead of just send it back”

Helpful Report

Posted 10 months ago

Hi Dave Thank you for your feedback, I am sorry you had an unsatisfactory experience with us. Unfortunately we do not have the ability to make outgoing calls to customers however we do have a helpline listed on our website that can receive incoming calls should you need any support over the phone in future. Many Thanks HPC

Posted 10 months ago

“excellent service and postage it was a pleasure to do business with this company”

Helpful Report

Posted 10 months ago

“Siete dei rubba soldi”

Helpful Report

Posted 10 months ago

Ciao Diego, vedo che il tuo ordine è stato spedito in due parti ed entrambe sono state ricevute correttamente. Ovviamente non hai ricevuto l'e-mail di conferma dell'ordine che ti abbiamo inviato e che conteneva queste informazioni.

Posted 10 months ago

“Fast service.”

Helpful Report

Posted 10 months ago

“Be upfront about all costs before a person places an order. $185 in shipping costs to get hounded by the shipping for another $85 before the purchase is delivered. If I had known I would have shipped placing an order with this company. I will never shop here again!”

Helpful Report

Posted 10 months ago

Hi Angie, our website and order process is very clear in this regard. There is a message on order confirmation stage before checkout and again on check out.

Posted 10 months ago

“Ordered piston rings for my 1200cc beetle was not sure witch ones to get sent an email and customer service got back to me very quickly told me which o es that I needed Ordered them and they were sent out very quickly well packaged 📦 😀”

Helpful Report

Posted 10 months ago

“Buono qualità prezzo. Tempi di consegna in media con altri venditori.”

Helpful Report

Posted 10 months ago

“Suuper Ware schnelle Lieferung 👍👍”

Helpful Report

Posted 10 months ago

“everything OK”

Helpful Report

Posted 10 months ago

“Excellent service and quality”

Helpful Report

Posted 10 months ago

“An exspensive purchase to scratch a itch. Itch gone wallet lighter. EXCELLENT SERVICE from VWH.”

Helpful Report

Posted 10 months ago

“Wurde laufend auf dem Stand der Bestellung gehalten. Bin mit dem Artikel zufrieden”

Helpful Report

Posted 10 months ago

“Ware gut, Service gut, Versand gut. Internetseite könnte übersichtlicher sein.”

Helpful Report

Posted 10 months ago

“Generally good quality and price. Quickly dispatched.”

Helpful Report

Posted 10 months ago

“Quick delivery, top products. And a very good webshop top.”

Helpful Report

Posted 10 months ago

“WARNING do not buy the 911 spring plates. They are not fit for purpose, the welds will brake and will lead to a front wheel loosing contact with the road. Heritage parts will not help you in any way and will blame you for not checking the welds. Very poor customer service. Avoid like the plague.”

Helpful Report

Posted 10 months ago

Hi Rick, we are sorry for your experience but on checking we have an email trail here where we apologised, checked our stock for defects so we could be sure this was an isolated incident, and offered you a full refund. At no point have we refused to help or blamed you for the issue.

Posted 10 months ago

“Heritage parts supply good quality parts and you have a question it gets response within 24 hours . However I personally have experienced issues . One was a fly wheel main seal , I must have waited 15 Weeks with no updates when it would be delivered. The next issue is again an out of stock part , to date no update whatsoever when this part will be delivered. I am sure Heritage parts could give updates on a regular basis . Kind regards Paul Howard”

Helpful Report

Posted 10 months ago

“So good to know that classic beetle parts are still readily available in most cases”

Helpful Report

Posted 10 months ago

“Tagfahrlichter optisch i.O. Keine Einbauanweisung, falscher, unbrauchbarer Anschaltplan. Von Heritage keine Lösung.”

Helpful Report

Posted 10 months ago

Hallo Henri, vielen Dank für Ihr Feedback. Leider wird das Produkt nicht mit einer Montageanleitung geliefert, worauf wir in der Produktbeschreibung auf unserer Website hinweisen. Vielen Dank HPC

Posted 10 months ago

“Tardo pero al final lo recibi en buen estsdo”

Helpful Report

Posted 10 months ago

Heritage Parts Centre is rated 4.5 based on 18,757 reviews