Heritage Parts Centre Reviews

4.5 Rating 14,236 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Sehr gute und schnelle Abwicklung”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Very friendly and helpful service.”

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Posted 1 year ago

“Right from the time I placed my current order up until the items were received, I found the whole process extremely easy to navigate. All of the sales staff I dealt with were most helpful and experoienced and a pleasure to deal with!”

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Posted 1 year ago

“Thank you. I found it very easy to deal with you. the parts arrived a lot quicker than I expected, considering that I am in Australia. thank you again for greatr service”

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Posted 1 year ago

“Always good shame you don't have all the parts I need for my 1993 MK1 cabroilet.”

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Posted 1 year ago

“Precisi e corretti,anche davanti ad un problema,è stata trovata una soluzione .”

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Posted 1 year ago

“Tutto ok, come da ordine. Ottima Assistenza per informazioni sulla spedizione.”

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Posted 1 year ago

“Quick delivery of the correct parts.”

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Posted 1 year ago

“WEBXK250124000765071 I purchased some parts from youon january 25th items still not delivered.i contact with your customer care team but no support form their side please help me order # WEBXK250124000765071”

Helpful Report

Posted 1 year ago

Hi Jagadeesh We received an email from you this morning, our team are contacting the couriers and will come back to you as soon as they can.

Posted 1 year ago

“Great service quickly delivered peach of mind new brake pads 🤙”

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Posted 1 year ago

“ordinata e pagata piu di un mese fa,ancora non l'ho ricevuta in consegna nonostante mi fosse stata garantita la consegna in 2/3 settimane.Non posso finire di montare le minigonne sull'auto in quanto ora l'oggetto sul sito risulta indisponibile.Pero quando ho effettuato l'acquisto era ancora disponibile”

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Posted 1 year ago

Mi dispiace per i problemi che ha incontrato con questo ordine, vedo che i miei colleghi l'hanno aiutata.

Posted 1 year ago

“Great service and product !!!!!!! I had my awning in about a week England to the U.S.. I couldn't get the same turnaround in my own county. Thanks guys, Tom”

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Posted 1 year ago

“todo perfecto sin problemas encendido genial”

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Posted 1 year ago

“As I was ordering from NZL your online shopping was unable to calculate the frieght content and I had cause to ring your customer service. The call was taken very quickly and the knowledge the call centre staffer had was very impressive. He quickly confirmed I was ordeing the correct parts and while on the line completed the process with the parts being delivered within 6 days, that included Aussie day and the weekend. I can't get Commodore parts from Aussie that quick, last time took over 2 weeks. Keep up the good work.”

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Posted 1 year ago

“I’ve already done a review and I’m waiting for a refund as I believe your parts are faulty”

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Posted 1 year ago

“All good parts”

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Posted 1 year ago

“Faked parts and had to pay return shipping.”

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Posted 1 year ago

Hi Anil I can see that my colleague Max has been in contact with you about this. The part was a genuine part, the supplier no longer stamps their logo on to the pump.

Posted 1 year ago

“Very fast delivery of Land Rover parts at very reasonable prices.”

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Posted 1 year ago

“Service was excellent so will definitely do other purchases”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 14,236 reviews