Heritage Parts Centre Reviews

4.5 Rating 14,236 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“Very good parts ,great service”

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Posted 1 year ago

“I'm in New Zealand part arrived in six days, slick work Hertigae Parts !”

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Posted 1 year ago

“Heritage has most well known parts and brands but don’t like the back orders part or the setup . I found their communication lacking on dispatch and wait times . On another note posting is free and quick .”

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Posted 1 year ago

“Parts are good quality and arrived in a timely manner to Australia. Great range of products”

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Posted 1 year ago

“Superschnelle Lieferung, gute Ware, gerne wieder 👍🏻”

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Posted 1 year ago

“Found exactly what I needed on easy to use Web site”

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Posted 1 year ago

“JUST AS I EXPECTED VERY GOOD”

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Posted 1 year ago

“Poor service they do not want to help when sending wrong part”

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Posted 1 year ago

Hi there I can see that you submitted a request for information on 26th January and our team answered, we also answered the request to return the item. I am sorry for your experience with this order.

Posted 1 year ago

“Would definitely use again part came on time”

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Posted 1 year ago

“I would definitely shop with this supplier again as I found on my first order no problems or postal delays and a supply of particular parts needed for my car and reasonable prices and postage”

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Posted 1 year ago

“Parts were as discribed and shipped quickly Very happy”

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Posted 1 year ago

“I ordered new heat exchangers, sealing rings and exhaust gaskets for our 1976 T2 Kombi motor. It was a simple process to order the required parts online at what appears to be a good price. The parts arrived on time and, as expected, in great condition. The parts are now fitted and all is good. Well done Heritage.....”

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Posted 1 year ago

“I am still waiting for notification of my order being ready for collection I presume its out of stock?”

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Posted 1 year ago

Hi Martin We have emailed you to let you know your order is ready for collection, our system automatically sends confirmation on completion of order but infrequently the emails can go to junk or spam, apologies.

Posted 1 year ago

“You Guys are Legends! I needed a Charge Hose for my T4 2.5 Tdi and No One in AUstralia had one. 5 days from the UK to Rural Western Australia and I was all sorted. Cant thank you enough!”

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Posted 1 year ago

“Brilliant service 🤗👍”

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Posted 1 year ago

“Postage time to Australia was amazingly quick, parts ordered are all fitted and van is back on the road, thanks”

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Posted 1 year ago

“Good quality parts, excellent service, will certainly use again”

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Posted 1 year ago

“excellent, never had a problem with heritage parts or custermer service”

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Posted 1 year ago

“A good effort made for customer satisfaction,trying to keep all the customers happy all the time, I've done sixty years in motor trade and not succeeded, wish you well,,Arnie”

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Posted 1 year ago

“alles gut, schnelle Lieferung, gute Qualität”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 14,236 reviews