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Heritage Parts Centre Reviews

4.5 Rating 14,709 Reviews
88 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
31,441
 Metrics Info
4.5
Based on 14,709 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Marcus Böckmann
Verified Buyer
“Alles okay immer wieder 👍🥳”
Heritage Parts Centre 5 star review on 10th May 2025
Helpful Report
Posted 1 day ago
Bala
Verified Buyer
“Parts centre alway there to help never had a wrong part in eight years I’ve shopped with them absolute great service”
Helpful Report
Posted 32 seconds ago
Daniele Torchia
Verified Buyer
“Consegna veloce, materiale durevole e con finiture fatte bene. molto soddisfatto!!”
Helpful Report
Posted 3 hours ago
Gregorio Jiménez
Verified Buyer
“Very good service, I Will repeat”
Helpful Report
Posted 3 hours ago
Mark Aram
Verified Buyer
“Good Srvice and quality product”
Helpful Report
Posted 4 hours ago
Robert
Verified Buyer
“Quick service on delivery. AAA”
Helpful Report
Posted 9 hours ago
Daniel
Verified Buyer
“Placed an order for headlights Attempted to update with one or part but was told this was not possible and to place a 2nd order. Took delivery of two suspension Springs and zero headlights. What a joke”
Helpful Report
Posted 18 hours ago
Paul Brooks
Verified Buyer
“Fantastic customer service as always. Nothing is a bother for them to help where needed. Could do with so many more people like this.x Thank you.”
Helpful Report
Posted 21 hours ago
Sorin
Verified Buyer
“Unfortunately, I cannot evaluate your service as long as I placed the order on April 22, and the ordered and paid product has not arrived by May 11! Please find a solution to this problem! I would love to be able to come back with an upgraded, more positive review!”
Helpful Report
Posted 1 day ago
Hanns Widmer
Verified Buyer
“Bewertung ist schwierig, Artikel war falsch, der richtige zur zeit nicht lieferbar, Mitarbeiter sehr freundlich.”
Helpful Report
Posted 1 day ago
Michael
Verified Buyer
“Excellent product”
Helpful Report
Posted 1 day ago
Peter
Verified Buyer
“Super schnelle Lieferung”
Helpful Report
Posted 1 day ago
Joe
Verified Buyer
“The parts arrived as described, and quickly. My frustration is with the cost of shipping. The site says in large lettering, free shipping on orders of 300 or more. I took extra time to find additional items I wanted to hit the 300 mark. Hit 315 or so, and at check out get hit with a 50 shipping fee due to a large item charge. When arrrived, The box weighed approximately 5 lbs and was the size of a large shoe box. So much for free shipping, and I can't fathom the large item. That just doesn't track. So beware of additional shipping charges, and don't believe the free shipping on orders over 300. It is false advertisement in. My eyes.”
Helpful Report
Posted 1 day ago
Benito Medina Del Arbol
Verified Buyer
“Buen servicio ante todo volvería a comprar otra vez”
Helpful Report
Posted 2 days ago
Gary
Verified Buyer
“They had exactly what I needed and at a great price. The service was excellent. Well done”
Helpful Report
Posted 2 days ago
P BAKER
Verified Buyer
“All 👍👍👍👍👍👍👍👍👍👍👍👍👍👍”
Helpful Report
Posted 2 days ago
Phil
Verified Buyer
“Dip stick was not for my 2 litre golf just did not fit as it did not have enough bend to check oil. Would recommend but at this time they didn't give what I had asked for.”
Helpful Report
Posted 2 days ago
Norman Anderson
Verified Buyer
“Found the parts I wanted. Helpful team when it came to a choice between two options. Parts in stock shipped I immediately. Though can't start the job until parts on back order arrive and shipped”
Helpful Report
Posted 2 days ago
Thomas
Verified Buyer
“Top schweller zierleiste für meinen 30 Jahre alten Golf 3GTI sieht original aus,einfach top ware, hab gleich noch 2 bestellt immeerne wiederr g”
Helpful Report
Posted 2 days ago
Michael
Verified Buyer
“Prompt service”
Helpful Report
Posted 2 days ago
Heritage Parts Centre is rated 4.5 based on 14,709 reviews
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