Heritage Parts Centre Reviews

4.63 Rating 7,044 Reviews
91 %
of reviewers recommend Heritage Parts Centre
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.80 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea

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Excelente atención a cliente, buen surtido en productos.
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Posted 1 hour ago
Got no response to emails 4 weeks later still no parts arrived
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Posted 1 hour ago
Parts came on time and fit perfectly
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Posted 4 hours ago
The shop is great but the website is infuriating! writing 'delivered in 14 days' is misleading and very annoying, it seems to mean delivered in 14 days to heritage which could be any time to the customer. I'd much rather deal with a shop that sends all the stuff together and just let me know it's going to be a few weeks or whatever timescale rather than getting my order in dribs and drabs. All that being said however the customer service staff were excellent to deal with and the guy (Josh) found my second order somehow after no tracking was provided. Overall I do recommend Heritage to people, I just tell them to be prepared to wait.
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Posted 5 hours ago
Very satisfied
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Posted 5 hours ago
A good range of parts well laid out on the website making it easy to find the parts for the make and model you are after. Dispatch is always prompt and the business comes across as one that knows the products they are selling well.
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Posted 5 hours ago
Quickly becoming my go-to for difficult to find parts and peerless service. Shipping is quick and cost-effective even though I'm half a world away. Would gladly recommend them to anyone who will listen.
Heritage Parts Centre 5 star review on 27th January 2022
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Posted 6 hours ago
Awesome 👏
Heritage Parts Centre 5 star review on 27th January 2022
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Posted 7 hours ago
Very good part and good quick delivery , would definitely recommend Heritage to others
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Posted 7 hours ago
Perfect, just what was needed and arrived in good time!
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Posted 11 hours ago
Excellent service
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Posted 11 hours ago
Goods arrived poorly wrapped with minor damage. Five or six panels were in a ripped box with minimal internal wrapping so sounded like a bag of tin cans rolling around. Wrong part offered online and delivered. Part returned but no comms to arrange a replacement unless I chased it up. Supplier still offered the same part online well after stating it wasn’t in stock. Two weeks since return processed and still no refund. I have a full time job, a house renovation and a car restoration going on at the same time, so don’t need to do more work than necessary on simple things like ordering parts or expecting problems to be resolved by the supplier.
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Posted 13 hours ago
Nachlieferung ist teilweise defekt angekommen
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Posted 14 hours ago
Had all the parts I needed, all items arrived safely in perfect condition as they were well packaged. Delivery was quick with excellent communication throughout.
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Posted 15 hours ago
Good knowledge and service as you would expect
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Posted 17 hours ago
Good online store for classic vehicles. Good service and reasonable prices.
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Posted 1 day ago
Ordered between Christmas and New Year. The bulk of the order arrived quickly, with a couple of items delayed. Due to the timing of the order I think it's fair. The items were shipped from Germany to Ireland.
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Posted 1 day ago
Helpful telephone enquiries Limited parts stock for Corrado VR6, greater availability would be very helpful
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Posted 1 day ago
I’m actually a bit disappointed. I ordered 4 different parts (total of 76 parts) but I only received one of them. I want it all or nothing.
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Posted 1 day ago
Professional! And let you know right away what is happening with your order by email if you have a question.
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Posted 1 day ago
Heritage Parts Centre is rated 4.63 based on 7,044 reviews