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Heritage Parts Centre Reviews

4.5 Rating 18,324 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,435
 Metrics Info
4.5
Based on 18,324 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Michael Hughes
Verified Buyer
“Helping me keep my 1992 scirocco on the road and running great. I really appreciate this company.”
Heritage Parts Centre 5 star review on 16th August 2026
Helpful Report
Posted 1 month ago
Katherine Bowman
Verified Buyer
“Appalling customer service. My parcel went missing, but I was simply told to watch the tracking for 7 days. Eventually customer service admitted that the parcel was missing. Immediately customer service ask if I want a replacement or refund... but after that my emails start go ignored. Eventually I get credit notes for half the items. Why half? I dont know.... noone is replying to my emakls”
Helpful Report
Posted 4 minutes ago
Aaron Hawes
Verified Buyer
“Great service fast easy delivery”
Helpful Report
Posted 14 hours ago
Anonym
Verified Buyer
“Alles gut gelaufen”
Helpful Report
Posted 15 hours ago
Richard Thomas
Verified Buyer
“all good, thanks.”
Helpful Report
Posted 16 hours ago
John
Verified Buyer
“Quick delivery of a quality part..”
Helpful Report
Posted 17 hours ago
Torsten
Verified Buyer
“Ein Teil nicht erhalten. Kühler schlecht.”
Helpful Report
Posted 18 hours ago
Derrick Oakins
Verified Buyer
“You are all ways very help full and polite.”
Helpful Report
Posted 19 hours ago
Ari Ilola
Verified Buyer
“I ordered rubber bumper trim; the price was right, and delivery to my home in Sweden went smoothly.”
Helpful Report
Posted 19 hours ago
Peter Mason
Verified Buyer
“An amazing range and in depth too. I didn't expect to find so many original or equivalent parts. The website is easy to negotiate too. Delivery was prompt too.”
Helpful Report
Posted 1 day ago
Mark
Verified Buyer
“Fantastic customer service and follow up with a parts tracking issue”
Helpful Report
Posted 1 day ago
Anonym
Verified Buyer
“Schnelle Lieferung und gute Qualität”
Helpful Report
Posted 1 day ago
Ivan Blanco Perez
Verified Buyer
“El Pedido ha llegado rápido, presentando la ausencia de una pieza y enseguida el departamento buscó una solución. Muy eficientes para resolver el problema. Por poner un pequeña nota, algo de lo que no son responsables es tener que volver a pagar las aduanas por Segunda vez de esta última pieza”
Helpful Report
Posted 1 day ago
Paul
Verified Buyer
“Great product and arrived quickly.”
Heritage Parts Centre 5 star review on 15th September 2026
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Posted 1 day ago
Sigurdur
Verified Buyer
“I ordered spare part in June. It was never found. In August I gave up and tried another way and asked for the partnumber, which I was given (thats why 2 stars) and found it elsewhere and got it in one week, but then suddenly, you found it. It looked like you didnt do anything until I asked for the partnumber.”
Helpful Report
Posted 1 day ago
Kevin
Verified Buyer
“Hi, all good service, but I am a non Uk resident and are not liable for UK Vat!! I assumed that this would be removed on payment…? Any fed back would be appreciated please. Kev”
Helpful Report
Posted 1 day ago
Leighton
Verified Buyer
“Very happy with the service that Heritage provide, the parts they provide are a mixture of genuine and patent parts but even the patent parts are top notch. Delivery was well informed and kept you in the loop, great company to purchase from.”
Helpful Report
Posted 1 day ago
Anonym
Verified Buyer
“Lieferung war super schnell und top Qualität. Leider hat ein Teil nicht gepasst, die Rücksendung wäre dann aber nach England gegangen. Hab das Teil dann behalten. Schade.”
Helpful Report
Posted 1 day ago
Mark
Verified Buyer
“Very satisfied and speedy delivery 👍”
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Posted 1 day ago
Axel Wichelmann
Verified Buyer
“ALLES SUPER”
Helpful Report
Posted 1 day ago
Krum Petrov
Verified Buyer
“Very good 👍”
Helpful Report
Posted 2 days ago
Heritage Parts Centre is rated 4.5 based on 18,324 reviews
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