Heritage Parts Centre Reviews

4.5 Rating 18,335 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 17th September 2026

1285

Anonymous

Anonymous // 01/01/2019

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“Helping me keep my 1992 scirocco on the road and running great. I really appreciate this company.”

Heritage Parts Centre 5 star review on 16th August 2026

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Posted 1 month ago

“Heritage Is a good source of parts for VW. Delivery to Australia is prompt and reliable.”

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Posted 1 hour ago

“101yrs of 10”

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Posted 5 hours ago

“Very quick helpful service, thanks”

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Posted 8 hours ago

“Amazing amount of parts available for my classic Porsches. Easy to navigate Heritage Parts Centre website. Straightforward ordering and delivered in double quicktime.”

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Posted 9 hours ago

“Todo muy bien pero me equivoque de medida de la rosca”

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Posted 9 hours ago

“Prompt next day delivery and good quality.”

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Posted 10 hours ago

“Parts arrived and as described. Once ordered (item not held in stock) quickly dispatched. A+++”

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Posted 11 hours ago

“Prompt and efficient service”

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Posted 12 hours ago

“Excelente”

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Posted 13 hours ago

“Sehr schnelle Lieferung und gute Qualität!”

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Posted 13 hours ago

“Build quality is very good, part fit great. It’s not OEM (not insulated) but that was an easy fix. Only reason for the 4 versus a 5 is that it doesn’t come with the butterfly valve to shut off the heat to the rear seat. My original was missing so now I have to try to find some solution”

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Posted 13 hours ago

“Appalling customer service. My parcel went missing, but I was simply told to watch the tracking for 7 days. Eventually customer service admitted that the parcel was missing. Immediately customer service ask if I want a replacement or refund... but after that my emails start go ignored. Eventually I get credit notes for half the items. Why half? I dont know.... noone is replying to my emakls”

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Posted 17 hours ago

“Great service fast easy delivery”

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Posted 1 day ago

“Alles gut gelaufen”

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Posted 1 day ago

“all good, thanks.”

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Posted 1 day ago

“Quick delivery of a quality part..”

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Posted 1 day ago

“Ein Teil nicht erhalten. Kühler schlecht.”

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Posted 1 day ago

“You are all ways very help full and polite.”

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Posted 1 day ago

“I ordered rubber bumper trim; the price was right, and delivery to my home in Sweden went smoothly.”

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Posted 1 day ago

“An amazing range and in depth too. I didn't expect to find so many original or equivalent parts. The website is easy to negotiate too. Delivery was prompt too.”

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Posted 1 day ago

Heritage Parts Centre is rated 4.5 based on 18,335 reviews