Heritage Parts Centre Reviews

4.63 Rating 7,044 Reviews

91 %

of reviewers recommend Heritage Parts Centre

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.80 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea

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Heritage Parts Centre 5 star review on 27th January 2022

498

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelente atención a cliente, buen surtido en productos.”

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Posted 1 hour ago

“Got no response to emails 4 weeks later still no parts arrived”

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Posted 1 hour ago

“Parts came on time and fit perfectly”

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Posted 4 hours ago

“The shop is great but the website is infuriating! writing 'delivered in 14 days' is misleading and very annoying, it seems to mean delivered in 14 days to heritage which could be any time to the customer. I'd much rather deal with a shop that sends all the stuff together and just let me know it's going to be a few weeks or whatever timescale rather than getting my order in dribs and drabs. All that being said however the customer service staff were excellent to deal with and the guy (Josh) found my second order somehow after no tracking was provided. Overall I do recommend Heritage to people, I just tell them to be prepared to wait.”

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Posted 5 hours ago

“Very satisfied”

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Posted 5 hours ago

“A good range of parts well laid out on the website making it easy to find the parts for the make and model you are after. Dispatch is always prompt and the business comes across as one that knows the products they are selling well.”

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Posted 5 hours ago

“Quickly becoming my go-to for difficult to find parts and peerless service. Shipping is quick and cost-effective even though I'm half a world away. Would gladly recommend them to anyone who will listen.”

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Posted 6 hours ago

“Awesome 👏”

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Posted 7 hours ago

“Very good part and good quick delivery , would definitely recommend Heritage to others”

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Posted 7 hours ago

“Perfect, just what was needed and arrived in good time!”

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Posted 11 hours ago

“Excellent service”

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Posted 11 hours ago

“Goods arrived poorly wrapped with minor damage. Five or six panels were in a ripped box with minimal internal wrapping so sounded like a bag of tin cans rolling around. Wrong part offered online and delivered. Part returned but no comms to arrange a replacement unless I chased it up. Supplier still offered the same part online well after stating it wasn’t in stock. Two weeks since return processed and still no refund. I have a full time job, a house renovation and a car restoration going on at the same time, so don’t need to do more work than necessary on simple things like ordering parts or expecting problems to be resolved by the supplier.”

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Posted 13 hours ago

“Nachlieferung ist teilweise defekt angekommen”

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Posted 14 hours ago

“Had all the parts I needed, all items arrived safely in perfect condition as they were well packaged. Delivery was quick with excellent communication throughout.”

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Posted 15 hours ago

“Good knowledge and service as you would expect”

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Posted 17 hours ago

“Good online store for classic vehicles. Good service and reasonable prices.”

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Posted 1 day ago

“Ordered between Christmas and New Year. The bulk of the order arrived quickly, with a couple of items delayed. Due to the timing of the order I think it's fair. The items were shipped from Germany to Ireland.”

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Posted 1 day ago

“Helpful telephone enquiries Limited parts stock for Corrado VR6, greater availability would be very helpful”

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Posted 1 day ago

“I’m actually a bit disappointed. I ordered 4 different parts (total of 76 parts) but I only received one of them. I want it all or nothing.”

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Posted 1 day ago

“Professional! And let you know right away what is happening with your order by email if you have a question.”

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Posted 1 day ago

Heritage Parts Centre is rated 4.63 based on 7,044 reviews