Heritage Parts Centre Reviews

4.5 Rating 18,537 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,537 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 14th October 2026

1285

Anonymous

Anonymous // 01/01/2019

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“Wow is all I can say ……. I was stressed as my time frame was at a minimum I needed to get away then realized I’d ordered from the UK but the guys told me what the turn round was going to be to Australia and it was spot on ……… I couldn’t believe it well done top quality super happy”

Heritage Parts Centre 5 star review on 7th October 2026

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Posted 1 week ago

“After initial payment troubles, all was sorted and parts arrived Edition very promptly. Will be a returning customer for sure. Thank you”

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Posted 29 minutes ago

“Great service and great shipment packing.”

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Posted 30 minutes ago

“Ordered parts but only half of them arrived. You can’t get hold of VW heritage sales department on the phone it has to be with a chat bot via email. Half the time it doesn’t reply. The missing parts was DHL commerce issue but would have liked a better response from VW heritage. I’m still waiting to hear if I’ll get a refund or the parts I ordered sent out to me. Disappointed as used them in the past and had been good just poor customer support.”

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Posted 39 minutes ago

“difficult to reach if you have a problem. The chat bot is next to useless”

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Posted 1 hour ago

“Got the parts I ordered within a few days ✔️”

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Posted 5 hours ago

“Great service!”

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Posted 19 hours ago

“Alles zur Zufriedenheit”

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Posted 23 hours ago

“All very good. Never been disappointed.”

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Posted 1 day ago

“5/5 experience with Heritage 0/5 experience with DHL”

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Posted 1 day ago

“Everything is great, thanks!”

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Posted 1 day ago

“Despite the courier smashing in the box the cill stayed straight. Product seems good Iv yet to spray and fit it.”

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Posted 1 day ago

“Parts arrived on time appear to be as descibed have not had time to fit them yet but sure they will be fine”

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Posted 1 day ago

“Great quality products easy to deal with especially if you have a problem very fast delivery to Australia”

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Posted 1 day ago

“Excellent service”

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Posted 1 day ago

“Sehr gute Kommunikation. Es wurde sich vorbildlich um meine Lieferung gekümmert. DPD hat meine Adresse nicht gefunden, trotz beleuchteter Hausnummer. Die Heritage-Crew hat sich toll für die Erneute Lieferung eingesetzt. Dir Waren sind einwandfrei. Danke.”

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Posted 1 day ago

“Quick delivery and good value”

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Posted 1 day ago

“Lots of parts for rusty old golfs,quick delivery,cheers heritage”

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Posted 1 day ago

“Good parts and prompt service”

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Posted 1 day ago

“Amazing service as always and super fast deliver my item was ordered in by them and they kept me updated every step of the way and very polite when enquiring about anything”

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Posted 1 day ago

“c123456789”

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Posted 2 days ago

Heritage Parts Centre is rated 4.5 based on 18,537 reviews