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Heritage Parts Centre Reviews

4.5 Rating 17,246 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
35,183
 Metrics Info
4.5
Based on 17,246 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Huw Thomas
Verified Buyer
“Heritage Parts Centre has been and remains instrumental in my classic fleet resoration and upkeep. A good range of quality parts at reasonable prices, and on the one occassion I had reason to complain about a VW Throttle Cable, they gave me a full refund without any fuss.”
Heritage Parts Centre 5 star review on 29th March 2026
Helpful Report
Posted 1 month ago
Mike
Verified Buyer
“Selection of parts is good but disappointing that so many out of stock. Hub seals came unlabelled so left to me to work out which was which. Drive member seal was folded up up fit into the bag. Use a bigger bag?? Lastly I asked to change the order but was told 'we can't change web orders' No alternative like 'but of place another order we'll send them together to save postage. No contact phone number to speak to someone which is also not helpful for customers. Parts that were sent sent were good quality but my review is only 3 stars due to sub-par service.”
Helpful Report
Posted 3 hours ago
Paul Rodoreda
Verified Buyer
“Easy access. Placing order, delivery”
Helpful Report
Posted 3 hours ago
Florian
Verified Buyer
“Vorerst die negative Sache, bei meiner Bestellung die ich am Sonntag tätige stand bei Lieferung 1-2 Tage. Dies schien mir ausreichend bis Freitag da ich da einen TÜV Termin hatte. Leider kamen die Sachen erst Freitag Nachmittag worauf ich den Termin absagen musste. Was ja deutlich mehr als 1-2 Tage sind... Normalerweise schreibe ich keine schlechten Bewertungen da nun aber die fünfte email kam das ich eine Bewertung schreiben solle tuhe ich dies auch. Nun zu der guten Sache, das war die Qualität der PU-Buschen war. bis auf die falsch angegebene Lieferzeit also Alles super :)”
Helpful Report
Posted 4 hours ago
John Collington
Verified Buyer
“A single wheel bolt took 5-6 days to arrive from purchase date........”
Helpful Report
Posted 5 hours ago
Mark
Unverified Reviewer
“Schnelle Lieferung zu gutem Preis.”
Helpful Report
Posted 22 hours ago
Mark
Verified Buyer
“In the past they have been excellent. Sadly it seems that parts for a MK2 Polo breadvan are getting harder and harder to get.”
Helpful Report
Posted 1 day ago
Gerard
Verified Buyer
“Parts arrived and all great quality”
Helpful Report
Posted 1 day ago
Richard Chappell
Verified Buyer
“quick & good price”
Helpful Report
Posted 1 day ago
Robert Parkinson
Verified Buyer
“Heritage parts despatch orders super quickly and they arrive in Australia faster than any other parts supplier I've dealt with abroad.”
Helpful Report
Posted 1 day ago
Robert
Verified Buyer
“Excellent customer service as usual.”
Helpful Report
Posted 1 day ago
Christian
Verified Buyer
“Gute Ware,-leider sehr lange Lieferzeit,war aber im Voraus kommuniziert.”
Helpful Report
Posted 1 day ago
Andy Plimmer
Verified Buyer
“Great range of products and prompt delivery”
Helpful Report
Posted 1 day ago
Manqoba
Verified Buyer
“I placed an order on the 4th of April today the 8th of May part is paid for but nothing came poor service”
Helpful Report
Posted 1 day ago
Paul Taylor
Verified Buyer
“Really pleased with the rear silencer for my mk2 Golf GTI 16v, sounds great and keeping the original look.”
Helpful Report
Posted 2 days ago
Mark Ackroyd
Verified Buyer
“Simply the best and quickest delivery every time”
Helpful Report
Posted 2 days ago
Fred
Verified Buyer
“Excellent condition on delivery excellent customer service package arrived on time.”
Helpful Report
Posted 2 days ago
Simon
Verified Buyer
“very helpful on the phone to fullfil my needs”
Helpful Report
Posted 2 days ago
Ashley Presland
Verified Buyer
“I ordered the electric window inner panel for my VW Transporter. It was extremely well priced when comparing some dubious items on ebay etc.. The item was sent well packaged and arrived quickly. It fitted nicely with no issues and is working as it should. No complaints and will use Heritage again.”
Helpful Report
Posted 2 days ago
Harjeet Kainth
Verified Reviewer
“Exceptional service from Ramon & the team at VW Heritage. Parts arrived sooner than expected. Good quality parts at competitive prices. Thank you.”
Helpful Report
Posted 2 days ago
Adrian
Verified Buyer
“Tuve una duda sobre mi pedido y me contestaron muy pronto, el envío fue rápido y sin ninguna incidencia”
Helpful Report
Posted 2 days ago
Heritage Parts Centre is rated 4.5 based on 17,246 reviews
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