Heritage Parts Centre Reviews

4.5 Rating 18,274 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Really good service, parts dispatched and arrived in good time. Unfortunately I'm in Australia and with the order over S1100 I coped a further $325 bill from dhl for their fees and aud taxs. More than I had expected, and will check for next time.”

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Posted 1 year ago

“Awful uncontactable charlatans run by a grifter of failed businesses wheres my money”

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Posted 1 year ago

Hi Gerard, sorry to hear of your frustrations here. I am also sorry to contradict, but we did reply to all your messages. I will just reiterate that the delivery terms of next day deliveries are very clearly stated on the website and order confirmation - it is a next working day service, orders places after the Thursday cut off time will be delivered the following working day.

Posted 1 year ago

“Schneller Service.”

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Posted 1 year ago

“Quick answer when asked about shipping, good prices and nice variety of products.”

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Posted 1 year ago

“I ordered a pair of sun visors for my 911 That arrived very quickly But they were wrong my mistake I bought the correct set and these were delivered very quickly too. My refund was sorted within the week Perfect service and quality parts”

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Posted 1 year ago

“Product arrived on time and was exactly as stated in the description”

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Posted 1 year ago

“All the experience was very positive!”

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Posted 1 year ago

“Quick hassle-free service for overseas shipment - part was correct and fit well. Appears to be high quality. Thanks Very Much.”

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Posted 1 year ago

“Fast friendly service A+A+A+”

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Posted 1 year ago

“Alles perfekt abgelaufen.”

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Posted 1 year ago

“I am very satisfied”

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Posted 1 year ago

“Lieferzeit und Kommunikation sind stark verbesserungswürdig. Mit Preis und Qualität sind wir sehr zufrieden.”

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Posted 1 year ago

“Very impressed with the service, only 19 hours from ordering online to deliverd to my house.”

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Posted 1 year ago

“Fast and efficient service. New PORSCHE 924 Speedo cable arrived quickly. Fitted it within half a hour and it worked perfectly. Thanks Richard Beck and I will use you again when I need other spares for my car.”

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Posted 1 year ago

“All was good fast delivery part fitted perfectly ancillary items that came with part had me sratching my head a bit.but it was not a problem I sorted it out .I recommend heritage for parts and will use them instead of the dealer where I can.”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“Already wrote a review on how you ripped me off”

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Posted 1 year ago

Hi Joachim, sorry about your experience. We do notify customers on our US site that customs import handling fees and levies are due on arrival to the country and the customer is liable for them.

Posted 1 year ago

“Very poor response times - parts in correct and still waiting for reply from customer service”

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Posted 1 year ago

Hi Shaun, sorry to see that there was a stock error on your order. I can see that our team got back to you on every message within 24 hours, most of them within 2-3 hours, and got a replacement out to you. We do operate UK business hours so can't unfortunately respond to messages out of these hours as speedily.

Posted 1 year ago

“Did the job and quick to get the parts . Thankyou.”

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Posted 1 year ago

“Gut ...leider keine Einbauanleitung enthalten.”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,274 reviews