Heritage Parts Centre Reviews

4.5 Rating 18,273 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

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“Fast delivery and quality part.”

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Posted 1 year ago

“As always excellent service”

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Posted 1 year ago

“Paid $300 for shipping, then the shipping company whacked me $470 for duty fee. Paid around $4500 for a system I could have gotten for $3900. If that duty fee would have been discloded up front, i would not have purchased this product.”

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Posted 1 year ago

“Lieferzeiten sind unterirdisch!”

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Posted 1 year ago

Es tut uns leid, dies zu hören, aber seien Sie versichert, dass wir unsere Lieferpartner ständig überprüfen, um den bestmöglichen Service zu bieten.

Posted 1 year ago

“Arrived promptly and all in good order, easy to fit and no logos as described, does the job very well.”

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Posted 1 year ago

“What a very useful place and a huge resource as spotted on Drew Pritchard’s classic show. Please read the speed of delivery and package. Highly recommend this place. These guys really look after you.”

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Posted 1 year ago

“Fast deliveri prfect parts”

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Posted 1 year ago

“Den Zylindersatz für 2180 ccm mit starker Zylinderwand konnte ich nur bei euch finden, finde ich sehr gut da durch 92 mm Bohrung die Dichtfläche Zylinder u Kopf etwas stärker ist. Mein Lob! Gruß Herbert”

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Posted 1 year ago

“great items brought”

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Posted 1 year ago

“Part delivered as advertised and much quicker than I expected.”

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Posted 1 year ago

“This was on track for a 5 star review--selection, quality, price, speed--but it got ambushed by the US tariff situation. So you ask, how is a US imposed tariff a Heritage Parts Centre problem? The country of origin is not clearly identified in the Heritage web listings. So points-off to Heritage in this new world of Global Trade Wreckage by US MAGA/Trump. My $62.75 USD order was charged $94.48 by UPS and their 'Customs Broker'. (This in addition to the $53.24 shipping to get it here.) I will not be paying this 'Customs charge' so I will likely never see these parts and $116 order total is down the drain. Yes, I should have inquired as to the country of origin, but I (stupidly) took it on faith that parts from a German company (Hella) and a German aftermarket supplier (Forst) would at least be EU or UK origin and subject to the de-minimis exemption. Turns out the Forst parts (the bulk of the cost) were Chinese, for which Trump in his China grievance removed de-minimis. My advice to Heritage: Put the country of origin on your listings--and tariff warnings in big red letters--or else shut down service to USA customers until the US gets its head out of the sand (or wherever it is currently stuck). It will preserve your dignity--and spare our frustration.”

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Posted 1 year ago

Hi there, thank you for the feedback here. We are working with both our web team and suppliers so we can make the country of origin clearer for our US customers. We are sorry for this situation.

Posted 1 year ago

“Good parts good quality”

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Posted 1 year ago

“Happy to use Heritage, their Web Site is clean and easy to navigate. They also have a good delivery time and items are as described.”

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Posted 1 year ago

“Good supply of parts”

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Posted 1 year ago

“Excellent service very fast delivery found everything I needed easily 😀 5 star 🌟”

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Posted 1 year ago

“Class service. Prompt dispatch and delivery, good comms, responsive after-sales service and most importantly good quality items. Got it right all round - highly recommended.”

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Posted 1 year ago

“Hat alles gepasst.”

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Posted 1 year ago

“Easy to use website ,quick delivery and quality products. Will be using Heritage Parts again”

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Posted 1 year ago

“Ich werde erst eine endgültige Bewertung abgeben, wenn ich das letzte Teil rechtzeitig erhalten habe. VG Matthias Reiher”

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Posted 1 year ago

“Great product at a good price, fantastic communication from order to delivery. Highly recommended.”

Heritage Parts Centre 5 star review on 11th July 2025

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,273 reviews