Heritage Parts Centre Reviews

4.5 Rating 18,273 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,273 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 10th September 2026

1280

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

Français

Svenska

Dansk

Suomi

Türkçe

“Always great to deal with”

Helpful Report

Posted 1 year ago

“Great . Easy to use search pages for parts. Excellent service! Fast delivery! And easy returns. Thank you”

Helpful Report

Posted 1 year ago

“Schnelle Lieferung, alles super!”

Helpful Report

Posted 1 year ago

“rivenditore molto affidabile consigliato”

Helpful Report

Posted 1 year ago

“Blinkerrelais bis heute nicht bekommen obwohl 2-3 Tage Lieferzeit zugesagt war. Erst auf Rückfrage wurde mir mittgeteilt, dass das Relais zur Zeit nicht lieferbar ist und nachgeliefert wird.”

Helpful Report

Posted 1 year ago

Hallo Es tut uns leid, dies zu hören. Bitte wenden Sie sich an unser Kundenservice-Team unter help@heritagepartscentre.com, wenn Sie weitere Fragen haben, da unser System in der Regel automatisch E-Mails zur Bestandsaktualisierung an Kunden versendet.

Posted 1 year ago

“Great service and great timing for international delivery.”

Helpful Report

Posted 1 year ago

“Bin Neukunde, wurde sofort und mit vollster Zufriedenheit bedient. Werde weitere Teile für meine VW Typ3 bei dieser Firma bestellen. Bitte weiter so!!!”

Heritage Parts Centre 5 star review on 15th July 2025

Helpful Report

Posted 1 year ago

“Good part , good delivery 5 stars”

Helpful Report

Posted 1 year ago

“Deutsches Wuderrufsrecht missachtet”

Helpful Report

Posted 1 year ago

Hallo einer der Artikel in Ihrer Bestellung ist ein Sonderbestellungsartikel, den wir nur auf Anfrage unserer Kunden bei unseren Lieferanten bestellen. Wenn Sie Fragen dazu haben, wenden Sie sich bitte an unseren Kundenservice unter help@heritagepartscentre.com

Posted 1 year ago

“fantastic part, very quick and helpful response when I had a question. Definitely recommend.”

Helpful Report

Posted 1 year ago

“Fast delivery”

Helpful Report

Posted 1 year ago

“The idle cut off solenoid did not work . The quality of the part was very poor . This seems to be a problem with the trade in general . I purchased the same solenoid from just Kampers. , and classic carbs and both of these didn’t work either . VwHeritage refunded money for solenoid with no questions so fair play to them”

Helpful Report

Posted 1 year ago

“Parts arrived undamaged and on time, thank you”

Helpful Report

Posted 1 year ago

“Great products but a little more expensive than some others”

Helpful Report

Posted 1 year ago

“First class company, quality parts and great service”

Helpful Report

Posted 1 year ago

“Super fast shipping to USA. Nothing against Heritage Parts. But maybe put out a disclaimer that a tariff cost might be added to item purchased. Had to pay another $136 for my part at time of delivery.”

Helpful Report

Posted 1 year ago

“Great to have somewhere to go for expert help in finding parts for our T5”

Helpful Report

Posted 1 year ago

“Quick delivery and reasonably priced.”

Helpful Report

Posted 1 year ago

“If you live in the US do NOT use this supplier. Hidden shipping fees could double the actual cost of your order. Problem is you don't know anything about this unit UPS shows up at your house and you have to cut another check or no parts. This company obviously doen't have much regard for international customers, no warning when ordering of possible additional shipping fees. NEVER AGAIN”

Helpful Report

Posted 1 year ago

Hi Tom, we are very sorry for your experience. Our team pointed out that our website does carry information warning customers of import charges and handling fees - but we have highlighted this to our web team to see if they can make it more obvious for customers.

Posted 1 year ago

“All the parts were perfect and delivered on time.”

Helpful Report

Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,273 reviews