Heritage Parts Centre Reviews

4.5 Rating 18,762 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,762 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“It's exactly this what I was looking for.”

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Posted 1 year ago

“Does not quite fit the front of my Aussie Kombi as it has a luggage rack on the front roof. Otherwise very good.”

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Posted 1 year ago

“Perfect every time!”

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Posted 1 year ago

“Very pleased with the service all parts sent And the car was up and running in a day”

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Posted 1 year ago

“Good And very fast”

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Posted 1 year ago

“very satisfied with your product and service.thanks!”

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Posted 1 year ago

“Driver said he'd delivered to next door but he didn't do he just made a name up. Still not received my part I urgently asked for after half a dozen emails. Terrible”

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Posted 1 year ago

HI Kieran, I can see that the team not only answered your emails but also raised an investigation with DPD regarding their error. Sorry for their failure on this occasion.

Posted 1 year ago

“Items were packed poorly, box arrived damaged, they do nothing to correct the issue.”

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Posted 1 year ago

Hi Errol, I can see that the team resolved your issue and offered you a partial refund for the transit damage.

Posted 1 year ago

“Grund für die schlechte Bewertung ist die lange Lieferzeit. Auf der Internetseite werden 1-2 Tage versprochen, gedauert hat es aber 12 Tage”

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Posted 1 year ago

“Die Dichtung passt aber! ! Ein riesen karton für das kleine teil und noch nicht einmal verklebt So dass die kleine Dichtung schon am herausfallen war der bote hat es gesehn ein wunder dass ich nicht einen leeren Karton bekommen habe dass ist nicht professionell”

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Posted 1 year ago

“Excellent. Great parts.”

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Posted 1 year ago

“Wie soll ich den Artikel bewerten, wenn er bezahlt aber noch gar nicht geliefert wurde ?”

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Posted 1 year ago

Es tut mir leid, dass Sie diese Erfahrung gemacht haben. Ich sehe, dass meine Kollegen Ihnen bei der Lösung dieses Problems geholfen haben.

Posted 1 year ago

“Hassle free experience so very pleased.thank you very much”

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Posted 1 year ago

“Parts ordering easy, arrived on time, product now fitted, (Malpassi Filter King), only gripe is not being able to speak to office staff only via e-mail which sometimes takes a long time.”

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Posted 1 year ago

“Die Teil, die ich bestellt habe, waren von der Lackierqualität minderwertig. Entweder war der Untergrund nicht behandelt oder die Teil waren verkratzt. Die Teile habe ich zurückgeschickt. Service war gut und Antwortet schnell. Versand und Rückversicherung waren ok.”

Heritage Parts Centre 5 star review on 24th August 2025

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Posted 1 year ago

“Everything went as expected.”

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Posted 1 year ago

“Great communication, quick shipping. Very good experience shipping internationally.”

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Posted 1 year ago

“Easy to deal with had some issues ONCE all sorted”

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Posted 1 year ago

“Alles was perfect inorde en snel geleverd”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 18,762 reviews