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Heritage Parts Centre Reviews

4.5 Rating 16,760 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
34,662
 Metrics Info
4.5
Based on 16,760 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Shane Alexander
Verified Buyer
“Great service…fast overseas shipping….certainly shop again”
Helpful Report
Posted 1 year ago
Stephen
Verified Buyer
“I’ve recently got another mk2 golf GTI And having quality parts and bits and pieces available is brilliant delivery times are exellent Keep up the good work team 🙏”
Helpful Report
Posted 1 year ago
Josep
Verified Reviewer
“Un desastre. 1 - La entrega del producto se retraso mas de 30 dias desde la fecha del pedido. 2- No recibi el ítems comprado, recibi otra pieza.”
Helpful Report
Posted 1 year ago
Lamento su experiencia con este pedido. Veo que nuestro equipo de atención al cliente se ha puesto en contacto con usted para explicarle la situación de los artículos agotados. Gracias por su pedido.
Posted 1 year ago
Hans-Jürgen
Verified Buyer
“Bestellte Ware wie beschrieben und gute Qualität jedoch der Paketdienst sehr schlecht.”
Helpful Report
Posted 1 year ago
Gian Salvo Canu
Verified Buyer
“Molto interessante”
Helpful Report
Posted 1 year ago
Tony
Verified Buyer
“Thanks for my new steering wheel, was just the perfect finishing touch on my bug”
Heritage Parts Centre 5 star review on 1st November 2024
Helpful Report
Posted 1 year ago
Patrick O’Driscoll
Verified Buyer
“Very slow to arrive and little details on its transit but item arrived as promised”
Helpful Report
Posted 1 year ago
Hi Patrick, sorry to hear the delivery time was slow here. If you login to the website when you make future purchases you will be able to find tracking details in your online order history.
Posted 1 year ago
Frank Langohr
Verified Buyer
“Top Ware und schneller Versand”
Helpful Report
Posted 1 year ago
Ian
Verified Buyer
“I found the Web site very easy to order parts for my 1973 beetle. Once I ordered, they came within two days, and very satisfactory. Ian j”
Helpful Report
Posted 1 year ago
Phil Newton
Verified Buyer
“Would love someone to talk to and interact like it was years ago that's the only thing that let's you down meny thanks”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Great service and depth of parts available.”
Helpful Report
Posted 1 year ago
Thomas Kjær
Verified Buyer
“Parts as descriped. Fast delivery- All good”
Helpful Report
Posted 1 year ago
Tommy Bohn
Verified Buyer
“Først you can do a lot better, by ansering my quetian whits you havvent done, Thatcher whould have help me a lot, but i found a solution to me problem.”
Helpful Report
Posted 1 year ago
Hi Tommy, sorry to hear this. I can't see any emails from you regarding this so please reach out to our customer service team via help@heritagepartscentre.com so they can find out the issue here.
Posted 1 year ago
Rod
Verified Reviewer
“Didn't understand how to wire it to my starter but then very frustrated unable to phone to speak to anyone as all on line now and the bloomin chat system useless Every thing now on line...No Human Contact! Rod”
Helpful Report
Posted 1 year ago
Hi Rod, sorry to hear this. If you email help@heritagepartscentre.com and ask one of our technical support team to call you back in UK business hours you will get the help you need.
Posted 1 year ago
Chris Gray
Verified Buyer
“Great parts selection, but shocking shipping rates to NZ.”
Helpful Report
Posted 1 year ago
Hi Chris, thank you for your feedback. We are sorry about shipping rates to NZ, we are constantly reviewing our delivery partners to try and ensure the best value and service for our customers.
Posted 1 year ago
Howard
Verified Buyer
“Web ordering was easy, good part finding filters and search. Arrived on time, recommended.”
Helpful Report
Posted 1 year ago
Jason Reynolds
Verified Buyer
“Brilliant company ! I have bought pretty much every part that I need for my mk2 Golf restoration & will definitely be using them for my other VWs. Brilliant quality, brilliant service. Everything that I need in one convenient place.”
Helpful Report
Posted 1 year ago
Mycah
Verified Buyer
“Fast shipping and had the parts I needed for for MK2.”
Helpful Report
Posted 1 year ago
Uwe Salwender
Verified Buyer
“I had a very good experience with Heritage Parts Centre. They shipped my parts to California, quickly and drama free. Their pricing was favorable to US suppliers for the same part. Everything was well packed and arrived in perforct working condition. Since it was an online order by part number, I had no direct contact with anybody there, but nonetheless, my needs were met with bravour.”
Helpful Report
Posted 1 year ago
Ronny Spriet
Verified Buyer
“lots off parts, good qualiti”
Heritage Parts Centre 5 star review on 30th October 2024
Helpful Report
Posted 1 year ago
Heritage Parts Centre is rated 4.5 based on 16,760 reviews
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