Heritage Parts Centre Reviews

4.5 Rating 16,730 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 6th March 2026

1246

Anonymous

Anonymous // 01/01/2019

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“Top Ware, schneller Kundenservice, gibt kaum was worüber man sich beschweren kann. Da die Ware nicht auf Lager war hat es zwar etwas länger gedauert, kann aber auch keiner was dafür. Alles in allem sehr zufrieden.”

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Posted 9 months ago

“Excellent”

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Posted 9 months ago

“amazing fast”

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Posted 9 months ago

“Very good part for my 29 year old Golf GTi, Parts are hard to come by on old cars so therefore it is a good place to use, I will certainly use them again, also a very, very fast delivery. well done.”

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Posted 9 months ago

“love the verity, just wish it was cheaper”

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Posted 9 months ago

“Excellent speed for delivery as always.”

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Posted 9 months ago

“poor service took 8 days got no confirmation when it was sent no tracking information when it would be delivered box was damaged but luckily exhaustwas ok just scrapes box was left at front door probable the worst service i have had in ten years of using vw-heritage”

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Posted 9 months ago

“Alles super jederzeit wieder”

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Posted 9 months ago

“Parts arrived promptly.fitted well.”

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Posted 9 months ago

“Very quick response and parts delivery Thanks”

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Posted 9 months ago

“Pues no mucho que decir, hasta ahora en todos mis pedidos no he tenido ningún problema. Estoy contento y satisfecho Gracias”

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Posted 9 months ago

“Needed a temp sensor for a t4 the 4 pin one in the coolant housing on the side of the cylinder head, an o ring seal and new clip just incase, arrived promptly”

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Posted 9 months ago

“Always great service”

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Posted 9 months ago

“Ordered my parcel shelf and no problem took my money posted it out, wallop in the beetle happy days”

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Posted 9 months ago

“Excellent Service !! Easy to order & straight forward easy payment !! Very quick Delivery, with up to date notifications of delivery details. Great quality items in very good packaging. Thank you very much.”

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Posted 9 months ago

“Lo consiglio”

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Posted 9 months ago

“Lieferung nicht vollständig und noch immer nicht da”

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Posted 9 months ago

“Unkomplizierte und schneller bestellvorgang. Gute Lieferzeit. Bestens zufrieden”

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Posted 9 months ago

“Very good service, the service kit is just what we wanted and it was fast delivery”

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Posted 9 months ago

“Things didn't go well with my order I piad £91.50 for a part that's in stock I had to contact them to ask why my item had not been posted then had to contact them again item still not posted 5 days after placing and paying for the item I was told it's not even been sent vehicle still off the road and I have had to cancel my order rude uncaring staff and the free postage over £75 is worthless unless you pay premium postage they don't give a toss”

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Posted 9 months ago

Hi Barry, we are sorry that your experience was not a good one. We have reviewed the email chain and can only apologize for the delay in processing your order. Having read the email chain we are satisfied that our Customer Service team dealt with your enquiry in a polite and professional manner. We are committed to helping our customers and apologize that due to a recent surge in orders our warehouse team were running a little behind schedule.

Posted 9 months ago

Heritage Parts Centre is rated 4.5 based on 16,730 reviews