Heritage Parts Centre Reviews

4.5 Rating 14,219 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,219 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Your postal service is excellent. Even with me being in Northern Ireland has never been an issue no mater what the item has been.”

Helpful Report

Posted 11 months ago

“You have great parts but I was surprised that I had to pay over 25 dollars shipping for a box that weighed ounces and the parts cost less than the shipping. Kind of illusive:(”

Helpful Report

Posted 11 months ago

“Alles super gelaufen”

Helpful Report

Posted 11 months ago

“Terrible. Have not received our package. And have reached out to customer service and did one review already with no responses. Please credit our purchase or ship goods, or at least respond. Thank you, Alonso”

Helpful Report

Posted 11 months ago

Hi there We have responded, we are sorry but the business was shut for public holidays when you reached out.

Posted 11 months ago

“Muy mala gestion”

Helpful Report

Posted 11 months ago

Hola, lamentamos su insatisfacción. Veo que uno de mis compañeros le ha enviado un correo electrónico para informarle de que el pedido se ha enviado y no tenemos más correos electrónicos suyos, así que esperamos que todo haya llegado bien.

Posted 10 months ago

“Alles gut. Bestellung kam schnell und Fragen wurde schnell beantwortet.”

Helpful Report

Posted 11 months ago

“Todo muy bien, genial”

Helpful Report

Posted 11 months ago

“After three emails and the promises of it being shipped still no switch....”

Helpful Report

Posted 11 months ago

Hi Edward, we are sorry about this. We have been talking to our colleagues in our EU warehouse and the couriers to get this resolved for you. I can see that we have refunded you for the missing item, we are sorry for your inconvenience.

Posted 10 months ago

“Love it very good”

Helpful Report

Posted 11 months ago

“Great speedy service ordered part on Wednesday afternoon arrived before lunchtime Thursday”

Helpful Report

Posted 11 months ago

“I still haven’t received the sunroof seal”

Helpful Report

Posted 11 months ago

“I still haven’t received the carpet set”

Helpful Report

Posted 11 months ago

Hi Walter, I can see that my colleague has emailed to tell you that the item was dispatched to you on 5th April.

Posted 10 months ago

“Spot on parts,brill”

Helpful Report

Posted 11 months ago

“Paid for next day delivery and still not turned up”

Helpful Report

Posted 11 months ago

“I found them very helpful.”

Helpful Report

Posted 11 months ago

“hat Super geklappt, nur leider DHL (dafür könnt IHr nichts) wieder mit verzögerungn beim Zoll.. Ansonsten gerne wieder....”

Helpful Report

Posted 11 months ago

“Megfelelő árak, gyors kiszállítás. Volt egy rosszul küldött termék de cseredarbot kaptam.”

Heritage Parts Centre 5 star review on 29th March 2024

Helpful Report

Posted 11 months ago

“Good range of parts and great prices”

Helpful Report

Posted 11 months ago

“We have not received the clips. Have reached out twice , no response except scam shipping emails. Please issue complete credit. Thanks, Delia”

Helpful Report

Posted 11 months ago

HI there, I am sorry to hear this. I have checked our email channel and can see my colleague replied on 19th March to say the order had been returned to us due to non-delivery, and she offered to re-send your order. Do reach back out to us via help@heritagepartscentre.com if you would like the order to be re-delivered.

Posted 10 months ago

“Very good service”

Helpful Report

Posted 11 months ago

Heritage Parts Centre is rated 4.5 based on 14,219 reviews