Heritage Parts Centre Reviews

4.5 Rating 18,756 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Great range of parts at very good prices, my parcel arrived in Australia within 5 days.”

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Posted 7 months ago

“Still waiting for reply regarding instructions. You can't communicate by phone, why is that an option ?”

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Posted 7 months ago

“Parts not fitted yet but they look right, quick click and collect - I miss the counter service which was a lot easier. I questioned the price of the parts as it was a lot cheaper (over £17) to buy all the bits seperately than to buy the set. I never got a reply to my message but thankfully the price was corrected.”

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Posted 7 months ago

“Great work 👍 I. Never received my order due to courier mistake . You guys sorted refund after 1 st contact with heritage. Pete McBride”

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Posted 7 months ago

“Great customer service, was kept informed when items were out of stock and when the shipment was ready. Can’t fault the service and would use again.”

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Posted 8 months ago

“Parts that were in stock delivered straight away, was told a part would be in next week was and delivered.”

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Posted 8 months ago

“Popped in for some parts... only to be told they "don't do that anymore, since covid" so I had to go away... sit in my car and order the parts and then drive back in an hour or so and get the parts I popped in for 2 hours ago! Absolutely ludicrous. Covid was 6 years ago.. my goodness. I can't work out if its crazy or lazy. But it is not good.”

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Posted 8 months ago

“Good quality parts delivered to Australia in 5 days. Knowledgeable staff”

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Posted 8 months ago

“delivery was a shambles”

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Posted 8 months ago

“Excellent product perfect fit. Rear vw beetle luggage rack.”

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Posted 8 months ago

“Just great from order to delivery.”

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Posted 8 months ago

“Affidabili in ogni lato, materiale come da descrizione”

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Posted 8 months ago

“Alles bestens!”

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Posted 8 months ago

“Fast delivery. well packaged. Will use this Company again.”

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Posted 8 months ago

“Good service thanks”

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Posted 8 months ago

“De momento todo bien”

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Posted 8 months ago

“perfect service as normaly highly recomended”

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Posted 8 months ago

“Parts have always been delivered in the appropriate way, and quality is always high.”

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Posted 8 months ago

“Still not received parts or a tracking number”

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Posted 8 months ago

“Ordered exhaust which came all well packaged.”

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Posted 8 months ago

Heritage Parts Centre is rated 4.5 based on 18,756 reviews