Heritage Parts Centre Reviews

4.5 Rating 18,266 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,266 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th September 2026

TIMO PASANEN

Heritage Parts Centre 5 star review on 13th August 2026

Jay

Heritage Parts Centre 5 star review on 10th August 2026

Dario Bonzi

Jason Hill

1279

Anonymous

Anonymous // 01/01/2019

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“Leider keine Rückzahlung der nicht gelieferten Ware”

Helpful Report

Posted 9 months ago

Guten Tag, es tut uns leid, dass Ihre Bestellung nicht ausgeführt wurde. Ich sehe, dass Ihre Rückerstattung vor 6 Tagen gesendet wurde, und wir haben Ihnen eine E-Mail zur Benachrichtigung geschickt.

Posted 9 months ago

“Since the 22/10 order the item still missing and no information...”

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Posted 9 months ago

Hi George, I can see that our team were in contact with you and the order has now been received. Sorry for your experience on this occasion.

Posted 9 months ago

“Schnelle Lieferung, gute Ware”

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Posted 9 months ago

“Great service, good prices and free shipping.”

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Posted 9 months ago

“The customer service was excellent - I found an item cheaper on a vw German website and Heritage matched this lower price . Quick delivery. Good quality parts for my VW Scirocco Mark 2 .”

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Posted 9 months ago

“Service schnell . Wir sind total zufrieden.”

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Posted 9 months ago

“Eine Lieferung steht noch aus!”

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Posted 9 months ago

“Spedizione ottima”

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Posted 9 months ago

“お世話になっております。この度の注文から納品までのスムーズな対応、感謝いたしております。今後とも宜しくお願い致します。”

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Posted 9 months ago

“well packed, parts look great, quick turn around all the way to California.”

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Posted 9 months ago

“As always a very prompt response to my order parts arrived safely within three days, excellent service,and up until now very good quality parts.So one of the components I ordered a r/h window regulator for a seventies beetle did not go anywhere near fitting the door now this is a Brazilian made part and one would have thought that it'd fit,not even close to the same shape as the original fit regulator,now I know that reproduction parts need 'a little fettling' .but this really tried my patience.Not brilliant and I suppose one day I'll succeed with it But on the whole this is one difficulty in an otherwise excellent experience”

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Posted 9 months ago

“Good selection of parts, ordering was easy and delivery quick, all good products”

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Posted 9 months ago

“Great speedy service”

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Posted 9 months ago

“First class service, easy to use website, highly recommended”

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Posted 9 months ago

“thank you for your excellent service”

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Posted 9 months ago

“Communication was nonexistent for a very long delay in shipping. Just missed a Discount special and email to see if they honor that and they would not even though quite sizable order. Shipping I found to be very expensive compared to competitors. Truly got the overall impression that they really were indifferent to getting my business and do not need it.”

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Posted 9 months ago

Hi Bruce Thank you for your feedback, I am sorry to hear you are unsatisfied with your experience Unfortunately we cannot apply discounts to orders in retrospect or apply discounts/promotions to orders that were placed outside of the promotional window, apologies Many Thanks HPC

Posted 7 months ago

“Tutto molto positivo.....”

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Posted 9 months ago

“Still waiting for my parts”

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Posted 9 months ago

Hi Clive, we are sorry to hear this. Please contact our customer service team via help@heritagepartscentre.com so they can look into this.

Posted 9 months ago

“top class service, good quality parts, delivery on time cant be faulted will deal with them again”

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Posted 9 months ago

“Great service, wide range of parts.”

Heritage Parts Centre 5 star review on 16th November 2025

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Posted 9 months ago

Heritage Parts Centre is rated 4.5 based on 18,266 reviews