Heritage Parts Centre Reviews

4.5 Rating 18,757 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

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“Fantastic product. Didn’t get a reply to a query about my order though”

Helpful Report

Posted 10 months ago

Hi Kelly, I've looked into this and your email was replied to regarding amending your order - my colleague replied within 2 hours? Do check your junk or spam folders, sometimes our replies get forwarded to junk or spam by some mail servers.

Posted 9 months ago

“Exactly what I wanted”

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Posted 10 months ago

“Quick refund 👍”

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Posted 10 months ago

“Del producto tanto de la tapa del bote de liquido de frenos como de los discos de frenos no puedo opinar ya que a dia hoy 9 de enero aun no he recibido el producto desde el dia dos que salio de tienda. Un autentico desastre el transporte”

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Posted 10 months ago

“Great service again. Heritage honoured its 10% discount for signing up to their Newsletter i did last year. Made a big saving on my Bilstein struts and shocks plus bump stops nad covers. Delivered within 48hrs to my part of Cornwall. Certainly my number one part centre for future purchases.”

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Posted 10 months ago

“Absolutely love working with them to sort out the parts for my bug! Reasonably priced, painless online ordering process and very quick to ship!”

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Posted 10 months ago

“Está bien que haya disponibilidad de piezas que cuesta encontrar Lo que no tiene sentido es tener que esperar 2 meses pagando un gasto de envío tan alto.”

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Posted 10 months ago

Hola, Marc: Gracias por tu comentario. Muchos de nuestros artículos son productos bajo demanda que no se mantienen en stock en nuestros almacenes y, por lo tanto, tienen un plazo de entrega más largo, lo cual se indica en la página del producto. Los gastos de envío dependerán de tu ubicación y de los artículos que compres. Cobramos los gastos de envío de acuerdo con lo que nos cobran los transportistas por la entrega. Muchas gracias. HPC

Posted 9 months ago

“Como siempre palabras y palabras pague minpedido y madie sabe donde esta sigo sin recibirlo”

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Posted 10 months ago

Lamentamos su experiencia, veo que mis compañeros le están enviando un pedido de sustitución.

Posted 10 months ago

“Very good indeed ,I wasn't expecting to get a part for a Discovery 1”

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Posted 10 months ago

“Exactly what I ordered and quick delivery”

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Posted 10 months ago

“Good quality part”

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Posted 10 months ago

“Happy with speed and service- sorry about my response time! How do I get help from you guys on a part I'm not sure of it's discription - i have photos I can forward”

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Posted 10 months ago

Hi Clive, please email us via help@heritagepartscentre.com so our team can advise you.

Posted 9 months ago

“alles correct verlopen”

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Posted 10 months ago

“Alles super! Bei Nachfrage zur Lieferung schnelle Antwort bekommen. Mega”

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Posted 10 months ago

“Easy to order online arrived in good time and order complete”

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Posted 10 months ago

“As advertised. Thank You!”

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Posted 10 months ago

“As always, a great service and the item arrived very quickly. Many thanks once again.”

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Posted 10 months ago

“Excellent service”

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Posted 10 months ago

“Fast postage and easy to deal with”

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Posted 10 months ago

“Supplied top quality parts for my classic vehicle at super prices. Well recommended!”

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Posted 10 months ago

Heritage Parts Centre is rated 4.5 based on 18,757 reviews