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Heritage Parts Centre Reviews

4.5 Rating 18,269 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,392
 Metrics Info
4.5
Based on 18,269 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Kevin
Verified Buyer
“Very good service fast delivery”
Helpful Report
Posted 10 months ago
Darren Paul Ivey
Verified Buyer
“Fast delivery and exactly what I ordered. No hassle. Good website and seamless ordering experience”
Helpful Report
Posted 10 months ago
Declan
Verified Reviewer
“Still waiting on the part”
Helpful Report
Posted 10 months ago
Hi Declan, sorry about the wait - I can see that our team replied and gave you tracking detail. We distribute to Ireland from our EU warehouse so sometimes orders can take a few days to arrive.
Posted 9 months ago
Jaime
Verified Buyer
“Bought from here before, never had any problems and all good quality stuff. Will keep buying from here”
Helpful Report
Posted 10 months ago
Jim
Verified Buyer
“Exact part I needed arrived promptly”
Helpful Report
Posted 10 months ago
Heather Jones
Verified Buyer
“I have been waiting for a door hinge to come back in stock for ages so I was really pleased when it was. Ordered with ease and it arrived within three days. Very pleased. Thanks Heritage Team.”
Helpful Report
Posted 10 months ago
Anonym
Verified Buyer
“Teil reklamiert, zurück geschickt, keine Info oder Rückzahlung erhalten... Nicht zu empfehlen...”
Helpful Report
Posted 10 months ago
Es tut uns leid, dass Sie einen Artikel zurücksenden mussten. Ich sehe, dass unser Team auf Ihre E-Mail geantwortet und Ihnen eine Rücksendenummer und die Adressdaten mitgeteilt hat.
Posted 9 months ago
Glen Yarwood
Verified Buyer
“Ordered the parts and the delivery was very prompt and efficient. Unfortunately, they didn't fit together due to one or the other having differing threads. The returns process was again very efficient and easy, but then the wheels came off. The credit note wasn't forthcoming and it isn't possible to speak to anyone you have to email, which is really annoying and should be available for a company of this size.”
Helpful Report
Posted 10 months ago
Sofie Ong
Unverified Reviewer
“My experience with Heritage Parts Centre has been good overall. The parts arrived quickly and fit well, and the website made it fairly easy to find what I needed. The only downside: a shipping cost higher than I expected and customer service could be a bit hard to reach at times. Would use again.”
Helpful Report
Posted 10 months ago
Miguel
Verified Buyer
“Received parts was looking very happy quick shipping very satisfied”
Helpful Report
Posted 10 months ago
John Collington
Verified Buyer
“Perfect item,good service and communication, good delivery time...Thank you.”
Helpful Report
Posted 10 months ago
Matthew
Verified Buyer
“Good website. Part's came very quickly. Very happy.”
Helpful Report
Posted 10 months ago
Geoff
Verified Buyer
“Great service, great product and fast delivery”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“I am very please with Heritage Parts for supplying the part in such a timely manner, it was a tiny bit bigger in the thread which I had to over come. It worked as expected and I hope its of good value and last as long as the original”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Fast delivery and package perfect haven't got any faults”
Helpful Report
Posted 10 months ago
Rosario TROIANO
Verified Buyer
“Tout était parfait !!”
Helpful Report
Posted 10 months ago
Peter
Verified Buyer
“Ordered from Australia and it was every bit as easy if not easier than buying from Australia.”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“Easy to use website, very quick delivery. I ordered the wrong part but very prompt response to returns request. Excellent service from order to refund.”
Helpful Report
Posted 10 months ago
Richard
Verified Buyer
“I ordered the alternator belt for my T25 1.6TD as per listed on the website but was too small(10×875) so had to get the larger one (10×900) . I got the parts very quickly but dont go by what the website says , I think the one I got was for a polo”
Helpful Report
Posted 10 months ago
Anthony
Verified Buyer
“There was some impact damage to the rear bush housing of the wishbone supplied. Not wanting to wait longer I decded it would not affect function so fitted it anyway. The point is that as the packaging was undamaged, this item must have been packed damaged, so a failing of inspection somewhere. This does not put me off using Heritage in the future, and I hope it's just a one-off! Otherwise all parts fitted ok.”
Helpful Report
Posted 10 months ago
Heritage Parts Centre is rated 4.5 based on 18,269 reviews
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