Heritage Parts Centre Reviews

4.5 Rating 18,757 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 11th November 2026

Heritage Parts Centre 5 star review on 13th August 2026

Jay

1284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

Français

Svenska

Suomi

Dansk

Türkçe

“Tutto bene GRAZIE”

Helpful Report

Posted 9 months ago

“Reliable and dependable”

Helpful Report

Posted 9 months ago

“Excellent service and product. Much better quality than the one being replaced”

Helpful Report

Posted 9 months ago

“Excellent supply”

Helpful Report

Posted 9 months ago

“Es ist alles sehr gut gelaufen. Auch der Support war prima. Dankeschön”

Helpful Report

Posted 9 months ago

“All good, happy with the service! A pukka bunch. I just wish the phone lines were open later 😉”

Helpful Report

Posted 10 months ago

“Schnelle Lieferung, Ersatzteile sind von guter Qualität, gerne wieder”

Helpful Report

Posted 10 months ago

“Excellent service. Did lost parcel and heritage replaced on next day delivery.”

Helpful Report

Posted 10 months ago

“Parts arrived and good Quality ..”

Helpful Report

Posted 10 months ago

“Excellent service. So helpful and professional. Prompt responses. Great delivery. Highly recommend.”

Helpful Report

Posted 10 months ago

“Schnelle und unkomplizierte Abwicklung. Lieferung zeitnah, Ersatzteile laut Beschreibung. Gerne wieder”

Helpful Report

Posted 10 months ago

“Excelente servicio y entrega súper rápida.”

Helpful Report

Posted 10 months ago

“Tardaron muchísimo en servir el pedido Supuestamente había stock de todo, cosa que no fue cierta Y uno de los recambios no se sirivió: los clips estrechos Y las gomas de juntas de los capós ha resultado no ser la correcta”

Helpful Report

Posted 10 months ago

Lamento que no esté satisfecho. He revisado nuestras comunicaciones por correo electrónico y veo que pidió artículos de «pedido especial», sobre los que le advertimos que tenían un plazo de entrega largo. También respondimos a sus consultas posteriores y no tenemos constancia de que se haya puesto en contacto con nosotros para preguntar por las juntas de goma o los clips. Póngase en contacto con nosotros a través de help@heritagepartscentre.com para que podamos ayudarle.

Posted 9 months ago

“I needed this tiny inexpensive part urgently. I found it in stock at Heritage on 9 December 2025,and decided to order two for safety, and pay many times its value in carriage. It is now 12 January 2026, and the part has still not arrived. I contacted Heritage weeks ago, and they told me that I ordered on their U.K. site, and although in stock there, they ship from Europe, where there was no stock. I order parts from a number of companies, some in the U.K. and several in various European countries. Regardless where located, if an item is shown as in stock, I expect it to be shipped. There was no notification to say that it would be late. Recently, I received a message to say that it was now being shipped from the U.K. Around 25 deliveries from other companies (some in the U.K.) have all arrived on time, and another 3 are due today. Very disappointed!”

Helpful Report

Posted 10 months ago

HI Paul, sorry about the confusion here. I have reviewed the email trail and can confirm that you placed your order on the wrong territory website - the UK site. For future orders, please check the top right hand side of the home page as it displays the relevant EU or French flag. There is also a pop up message warning you that you are on the wrong website. The part was out of stock in the UK and we cannot send orders from the UK to the EU. I checked out email coms and we did not contact you to say it was being sent from the UK because we cannot do that. We contacted you to say it was being sent from the EU warehouse. Our apologies for the confusion here.

Posted 9 months ago

“Alles super, aber die Lieferung hat etwas länger gedauert, da nicht bekannt war das die Teile aus UK kommen. Dafür war wiederum die Lieferzeit okay.”

Helpful Report

Posted 10 months ago

“Salve,ad oggi 12 gennaio 2026 non ho ricevuto il mio ordine del 16.12.2025 nr. :0002157294.PD ,e al momento sono molto deluso”

Helpful Report

Posted 10 months ago

Mi dispiace. Abbiamo verificato che il tuo ordine è stato spedito e il tracciamento DHL indica che hanno tentato la consegna il 30 dicembre. Non hanno ricevuto alcuna risposta, quindi l'ordine è ancora presso di loro. Ti preghiamo di contattare il nostro servizio clienti all'indirizzo help@heritagepartscentre.com affinché possano approfondire la questione.

Posted 10 months ago

“very good”

Helpful Report

Posted 10 months ago

“parts were perfect definatly use these guys again”

Helpful Report

Posted 10 months ago

“Pezzo arrivato nei tempi previsti, tutto ok. Proffessionalita,e affidabilità.”

Helpful Report

Posted 10 months ago

“Danke, gerne wieder. Es ging schnell und mein GTI stand nicht lange fest. Vielen herzlichen Dank 😘”

Helpful Report

Posted 10 months ago

Heritage Parts Centre is rated 4.5 based on 18,757 reviews