Heritage Parts Centre Reviews

4.5 Rating 14,230 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th March 2025

Mohd Junaizee Mohd Noor

Heritage Parts Centre 5 star review on 27th February 2025

Marcus Langer

1120

Anonymous

Anonymous // 01/01/2019

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“I like it!”

Helpful Report

Posted 1 year ago

“Perfekt gelaufen, lediglich die Versandkosten sind für zwei Kleinteile zu hoch”

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Posted 1 year ago

“Yes would certainly buy again ,good quality parts,thankyou”

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Posted 1 year ago

“Product received in good condition and on time”

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Posted 1 year ago

“Bin sehr zufrieden hatte was reklamiert und ohne Probleme innerhalb von zwei Tagen das neue bekommen besser geht nicht”

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Posted 1 year ago

“Vino todo correcto, aunque tuve que esperar varios meses porque no tenian todas las piezas y no me mandaron las que sí tenían hasta que tuvieran todas.”

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Posted 1 year ago

“Very happy with the service and speed of delivery. Box was well packed and items were all there and damage free.”

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Posted 1 year ago

“Good deliberar on the time”

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Posted 1 year ago

“Good price good delivery Very good web page Thanks”

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Posted 1 year ago

Thanks for your kind review Michael and for the feedback on our website too! Hope to see you again soon :)

Posted 1 year ago

“Always try all the usuals for prices . Thing I like is if I need something fast I will order from you lot. Postage costs are getting silly these days though from all suppliers.”

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Posted 1 year ago

“The part was correctly perfect for my van. Shipping with DHL amazing from UK to CANADA fast and perfect.”

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Posted 1 year ago

Hello to you in Canada Christian, from here in the UK! Thanks for taking time to write a review. We're delighted it arrived so quickly.

Posted 1 year ago

“Genial. Rápido y fiable.”

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Posted 1 year ago

“THE WHOLE SERVICE FROM ORDER TO DELIVERY WAS GOOD”

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Posted 1 year ago

Thanks so much for your positive feedback Garry :)

Posted 1 year ago

“Precio del repuesto bien . Gastos de envío desorbitados. Más gastos fe aduanas. Casi 90€ la broma”

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Posted 1 year ago

“My buying experience with heritage is a mixed bag. Several years ago the experience was good when the phone lines were open you could phone, discuss the parts wanted and get them within the next couple of days. Now even though I use part numbers the last couple of orders have had a mix of the right and wrong parts. Again previously you could ring and arrange a return, now with email the only option it takes to long. Finally my last order took nearly a fortnight to arrive, again this has happened several time. All this now makes AUTODOC my first option for parts where previously it was heratage.”

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Posted 1 year ago

“Would be nice to be able to turn up on a Saturday and buy goods”

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Posted 1 year ago

“Good - delivery was quick”

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Posted 1 year ago

“Great turnaround for shipping. Thank you very much!”

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Posted 1 year ago

“Site didn't tell me item was out off stock. Sent an email, quick response and great service. Good experience after all.”

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Posted 1 year ago

“Fantastic service and fast delivery on parts I've ordered but unfortunately not much available for my Mexican beetle.”

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Posted 1 year ago

Heritage Parts Centre is rated 4.5 based on 14,230 reviews