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Heritage Parts Centre Reviews

4.5 Rating 18,266 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,392
 Metrics Info
4.5
Based on 18,266 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Gerard
Verified Buyer
“Very good website very happy with process”
Helpful Report
Posted 10 months ago
Santiago
Verified Buyer
“El primer pedido todo correcto Del segundo no sé nada!!!”
Helpful Report
Posted 10 months ago
Anonymous
Verified Buyer
“The technical team was able to guide me to purchasing the correct part for my vintage car. It was delivered in less than a day and worked perfectly. Absolute pleasure to be assisted as I had been searching for this part for over 3 years with no success. My car is running smoothly thanks to the team at Heritage!”
Helpful Report
Posted 10 months ago
Eliezer
Verified Buyer
“Excelente !!!”
Helpful Report
Posted 10 months ago
David Hayton
Verified Buyer
“Great service. I've used VW Heritage for maybe 30 years on and off. Prices and quality is usually good. Some panels are better value than others, but all competatively priced. Definately my first port of call.”
Helpful Report
Posted 10 months ago
Anonym
Verified Buyer
“alles top!!!!!!!!!!!!!!!!!!!!!!!!!”
Helpful Report
Posted 10 months ago
George Nonas
Verified Buyer
“Excellent service”
Heritage Parts Centre 5 star review on 2nd November 2025
Helpful Report
Posted 10 months ago
Darius Mazeika
Verified Buyer
“High quality parts and great people who working there”
Helpful Report
Posted 10 months ago
Mikko
Verified Buyer
“Everything went well”
Helpful Report
Posted 10 months ago
Dave Fox
Verified Buyer
“The part was a perfect fit at a great price and was shipped securely and quickly. Couldn't ask for more....”
Helpful Report
Posted 10 months ago
David Gwatkin
Verified Buyer
“Can't praise you guys enough.. helpful.. contactable.. and efficient.. Means a lot to me in keeping my old classic on the road..”
Heritage Parts Centre 5 star review on 1st November 2025
Helpful Report
Posted 10 months ago
Tony
Verified Buyer
“Very serious & professional seller...products with high quality, good communication and great care in the package.”
Helpful Report
Posted 10 months ago
Keith
Verified Buyer
“Clutch alignment tool is excellent. Very happy. Many thanks”
Helpful Report
Posted 10 months ago
Anonym
Verified Buyer
“Sehr zufrieden. Immer wieder gerne!”
Helpful Report
Posted 10 months ago
Andrew Mackay
Verified Buyer
“Hoses fitted well at a decent price”
Helpful Report
Posted 10 months ago
Robert
Verified Buyer
“Parts fitted perfect and great quality”
Helpful Report
Posted 10 months ago
Ellie Chas
Verified Buyer
“I am in Greece, looking for a part which a main VW dealer on my island could not aquire........ A shifty on the Internet gave me your details and, after arranging with a friend who makes regular trips here, I sent off my order and paid my bill. The order was shipped and recieved by my friend 4 days later. who has now hand carried to me today. Follow up is superb and will definately purchase any further parts requirements from your company Thank you again.”
Helpful Report
Posted 10 months ago
Nicholas
Verified Buyer
“The delievry was very promt - butmy snorkel for my defender 110 came with the wrong size bolts.”
Helpful Report
Posted 10 months ago
Stephen
Verified Buyer
“Heritage. No. Customer Service, none. Wrong assembly parts (and hardware. Please replace my 3-bow aluminum rack with the proper replacement. Sincerely, Stephen Belluomini”
Helpful Report
Posted 10 months ago
Hi Stephen Sorry to hear of your experience here. Please email our team back, they have asked for images to show our technical support team.
Posted 9 months ago
Alf
Verified Buyer
“Die Stoßstangen sind schlecht verarbeitet. Einige schräge Bohrungen. Zudem musste ich einige Gewinde nachschneiden. Hatte extra nicht die billigste Stoßstange genommen, wurde aber enttäuscht. Die Oberflächen sind allerdings sauber gearbeitet.”
Helpful Report
Posted 10 months ago
Heritage Parts Centre is rated 4.5 based on 18,266 reviews
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