Heritage Parts Centre Reviews

4.5 Rating 12,177 Reviews
89 %
of reviewers recommend Heritage Parts Centre
4.5
Based on 12,177 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Yes very pleasant experience from start to finish. Arrived promptly so 100% i will shop again.
Helpful Report
Posted 4 months ago
I like looking at your site and use you however not being able to call and order parts is very unhelpful, sorry . It now takes longer to get bits as having to email and wait for a reply takes a lot longer. I have had to use a supplier in Germany for dome parts also.
Helpful Report
Posted 4 months ago
Super schneller Versand, super Artikel
Helpful Report
Posted 4 months ago
Muito bom e super rapido
Helpful Report
Posted 4 months ago
When ordering items marked as in stock, I did not receive them, without prior notification that they are not in stock. After complain received message that they will be supplied when available. Apart from one incident, service, speed of delivery and technical support are excellent.
Helpful Report
Posted 4 months ago
Part arrived in 8 days. Located in Texas.
Helpful Report
Posted 4 months ago
I placed my order but the site captured a different posting address. Good thing it reached the correct city and it had my number. I've reached out you guys twice maybe thrice to have it corrected. Never had a confirmation. Hire someone to respond promptly. Not a pleasant experience for a first time overseas buyer.
Helpful Report
Posted 4 months ago
Hi Richard, we are very sorry to hear this. I have searched our email channels and cannot find any coms under this email address. Please reach out to us or use the help@heritagepartscentre.com email address so our operatives can assist you.
Posted 4 months ago
Good service but postage is v expensive.
Helpful Report
Posted 4 months ago
Die Ware kam wie angekündigt. Alles bestens.
Helpful Report
Posted 4 months ago
Its great to be able to source some of my old vw and golf parts but a pity I cant get all the ones I require at times..
Helpful Report
Posted 4 months ago
Hello there, This is Yaacov from Israel. Shipping to Israel by a carrier like Fedex , is a trouble when the package gets to Israel. The company asks for papers and extra cost to deliver it to me. If you can ship Royal mail it is cheaper and easier way . Will you be able to ship Royal mail international to Israel the next orders? Thanks, Yaacov
Helpful Report
Posted 4 months ago
Todo muy correcto. Los plazos de entrega un poco largos, pero entiendo que no está bajo el control de Heritage.
Helpful Report
Posted 4 months ago
Excellent place to find that one piece. Shipping is too expensive to shop often, I use JBUGS or CIP1 for the routine stuff. Out of stock mirrors took 6 months to get - an expected delivery date would have been nice.
Helpful Report
Posted 4 months ago
A good service,shame it's inpersonal,I would use your services again
Helpful Report
Posted 4 months ago
Online service and delivery very good but parts are expensive.
Helpful Report
Posted 4 months ago
easy to deal with online and parts were dispatched and arrived in Australia in 4 days so well done
Helpful Report
Posted 4 months ago
light switch arrived on time, and was a fair price. Switch was changed over in van relatively easy, but didnt fix th eproblem, obviously, not Heritage Parts' fault!
Helpful Report
Posted 4 months ago
Fast shipping, nice selection and fair prices.
Helpful Report
Posted 4 months ago
I prodotti sono qualitativamente ottimi e la spedizione è stata abbastanza veloce..se posso dare un consiglio i costi della spedizione stessa sono abbastanza elevati e questo può scoraggiare piccoli acquisti. Comunque lo consiglio.
Helpful Report
Posted 4 months ago
Professional and efficient.
Helpful Report
Posted 4 months ago
Heritage Parts Centre is rated 4.5 based on 12,177 reviews