Heritage Parts Centre Reviews

4.5 Rating 18,261 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 9th September 2026

TIMO PASANEN

Heritage Parts Centre 5 star review on 13th August 2026

Jay

Heritage Parts Centre 5 star review on 10th August 2026

Dario Bonzi

Jason Hill

1279

Anonymous

Anonymous // 01/01/2019

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“Bought a manifold gasket, it was bent and jammed into a small box. Awaiting a refund.”

Helpful Report

Posted 5 months ago

Hi Andrew Thanks for your review. We can appreciate how frustrating it is when an item is badly packed and arrives damaged: we will liaise with the warehouse team to improve our processes on this.

Posted 5 months ago

“The shipped spare does not fit It is absolutely poor quality”

Helpful Report

Posted 5 months ago

Hi there, sorry to hear the quality of this part isn’t up to the standard you'd expected. Please share your order number and photos of the item with our customer service team using the contact page on our website, and we'll do our best to get this resolved for you.

Posted 5 months ago

“Ordered a pair of 1700cc VW Type 4 heads. The parts came quickly, and they worked exactly as intended. Will be looking at Heritage for future orders.”

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Posted 5 months ago

“Excellent service. Prompt delivery, good price .”

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Posted 5 months ago

“Great service good quality”

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Posted 5 months ago

“Great range of parts at very good prices, my parcel arrived in Australia within 5 days.”

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Posted 5 months ago

“Still waiting for reply regarding instructions. You can't communicate by phone, why is that an option ?”

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Posted 5 months ago

“Parts not fitted yet but they look right, quick click and collect - I miss the counter service which was a lot easier. I questioned the price of the parts as it was a lot cheaper (over £17) to buy all the bits seperately than to buy the set. I never got a reply to my message but thankfully the price was corrected.”

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Posted 5 months ago

“Great work 👍 I. Never received my order due to courier mistake . You guys sorted refund after 1 st contact with heritage. Pete McBride”

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Posted 5 months ago

“Great customer service, was kept informed when items were out of stock and when the shipment was ready. Can’t fault the service and would use again.”

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Posted 5 months ago

“Parts that were in stock delivered straight away, was told a part would be in next week was and delivered.”

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Posted 5 months ago

“Popped in for some parts... only to be told they "don't do that anymore, since covid" so I had to go away... sit in my car and order the parts and then drive back in an hour or so and get the parts I popped in for 2 hours ago! Absolutely ludicrous. Covid was 6 years ago.. my goodness. I can't work out if its crazy or lazy. But it is not good.”

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Posted 5 months ago

“Good quality parts delivered to Australia in 5 days. Knowledgeable staff”

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Posted 5 months ago

“delivery was a shambles”

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Posted 5 months ago

“Excellent product perfect fit. Rear vw beetle luggage rack.”

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Posted 5 months ago

“Just great from order to delivery.”

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Posted 5 months ago

“Affidabili in ogni lato, materiale come da descrizione”

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Posted 5 months ago

“Alles bestens!”

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Posted 5 months ago

“Fast delivery. well packaged. Will use this Company again.”

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Posted 5 months ago

“Good service thanks”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 18,261 reviews