Heritage Parts Centre Reviews

4.5 Rating 14,548 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

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“Excellent quality, fairly priced,prompt delivery”

Helpful Report

Posted 9 months ago

“Efficienti e corretti”

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Posted 9 months ago

“Bought 2 floor pans for my VW beetle 1302 1.6 1972. I only had to trim the rear bulk head off as this was ok. I managed to fit them, complete with the already welded in jacking points, with the body on. They were great value at around £75 each! Just make sure you get the correct seat rail.”

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Posted 9 months ago

“These guys were the only company who could fulfil our order correctly. We will always be seeking them as our first port of call, in the future. Many thanks for a great service”

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Posted 9 months ago

“Excellent company reasonable cost and very quick delivery. Will definitely be using again. Arthur Hickman in Wales”

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Posted 9 months ago

“Have used Heritage for about 12 years. We have only had 1302s's or 1303s' in our family.......parts for Super Beetles have always been poorly supported in the aftermarket with many retailers knowing very little about the later models.This is getting better nowdays.....but...try finding a 1303 windscreen washer control valve on this site...I've tried..given up...I know they are rare and new production runs limited, I've just had e-mail from supplier in Europe they have a new batch just coming in...Heritage should be on the ball on parts like this..did'nt take me long to track them down.”

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Posted 9 months ago

“Fast delivery, parts usually in stock, fast response to questions”

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Posted 9 months ago

“Good service and choice, reassonable pricing and delivery”

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Posted 9 months ago

“pezzi troppo differenti rispetto agli originali!”

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Posted 9 months ago

Siamo spiacenti per la vostra esperienza con questo articolo. Contattateci su help@heritagepartscentre.com e uno del nostro team potrà esaminare il problema e suggerire una soluzione.

Posted 8 months ago

“Yes I would reasonably price and quick service”

Helpful Report

Posted 9 months ago

Much appreciated, thanks Dean

Posted 9 months ago

“Your not as good as you used to be no person to talk to !! And don’t know if any of these pars fit my car I would not recommend heritage to anyone”

Helpful Report

Posted 9 months ago

Hi Darren, sorry to hear this. If you email our team on help@heritagepartscentre.com one of our team will be able to advise you on any future purchases.

Posted 7 months ago

“Quick delivery”

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Posted 9 months ago

“Under engine cover didn't fit well and caught wheels when turning”

Helpful Report

Posted 9 months ago

Hi Darren, please contact our customer service team via help@heritagepartscentre.com so they can investigate this issue for you.

Posted 9 months ago

“Die innenraumleuchte sah identisch aus und passte perfekt. Schnelle Lieferung mit sicherer Verpackung”

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Posted 9 months ago

“Always helpful and order generally comes on time, errors always correct efficiently, and tech help freely given.”

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Posted 9 months ago

Thanks for taking the time to provide feedback. We'll make sure to thank our Warehouse and Tech teams who make it happen.

Posted 9 months ago

“Gerne wieder Schnell und gut”

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Posted 9 months ago

“Getting badgered to leave a review. My experience has certainly widened my search for parts. I made a purchase which turned out to be incorrect due to a misrepresentation that still hasn't been fixed. A windscreen seal has a price and the option to add to basket which I did. Turns out it is per metre, if I had clicked on the first image I would have seen it was per metre. question, who would buy 1 metre of windscreen seal? , why wasn't it queried? It was part of a larger order which include a door seal, not per metre but a seal for a door. I was offered 5% discount on my next order so close to a £90 spend would cover it. Maybe an acknowledgement the ad was misleading and the money refunded would have been the honourable thing to do, small cost so no big deal, but it is. So, probably will buy again but definitely will check other sources and advise others to do the same”

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Posted 9 months ago

“I received the correct part in a timely manner without issue.”

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Posted 9 months ago

“Really good staff”

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Posted 9 months ago

“My order was delivered rapidly and the item is now functioning perfectly in my car.”

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Posted 9 months ago

Heritage Parts Centre is rated 4.5 based on 14,548 reviews