Heritage Parts Centre Reviews

4.5 Rating 13,731 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1078

Anonymous

Anonymous // 01/01/2019

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“Muy mala gestion”

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Posted 7 months ago

Hola, lamentamos su insatisfacción. Veo que uno de mis compañeros le ha enviado un correo electrónico para informarle de que el pedido se ha enviado y no tenemos más correos electrónicos suyos, así que esperamos que todo haya llegado bien.

Posted 7 months ago

“Alles gut. Bestellung kam schnell und Fragen wurde schnell beantwortet.”

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Posted 7 months ago

“Todo muy bien, genial”

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Posted 7 months ago

“After three emails and the promises of it being shipped still no switch....”

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Posted 7 months ago

Hi Edward, we are sorry about this. We have been talking to our colleagues in our EU warehouse and the couriers to get this resolved for you. I can see that we have refunded you for the missing item, we are sorry for your inconvenience.

Posted 7 months ago

“Love it very good”

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Posted 7 months ago

“Great speedy service ordered part on Wednesday afternoon arrived before lunchtime Thursday”

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Posted 7 months ago

“I still haven’t received the sunroof seal”

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Posted 7 months ago

“I still haven’t received the carpet set”

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Posted 7 months ago

Hi Walter, I can see that my colleague has emailed to tell you that the item was dispatched to you on 5th April.

Posted 7 months ago

“Spot on parts,brill”

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Posted 7 months ago

“Paid for next day delivery and still not turned up”

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Posted 7 months ago

“I found them very helpful.”

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Posted 7 months ago

“hat Super geklappt, nur leider DHL (dafür könnt IHr nichts) wieder mit verzögerungn beim Zoll.. Ansonsten gerne wieder....”

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Posted 7 months ago

“Megfelelő árak, gyors kiszállítás. Volt egy rosszul küldött termék de cseredarbot kaptam.”

Heritage Parts Centre 5 star review on 29th March 2024

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Posted 7 months ago

“Good range of parts and great prices”

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Posted 7 months ago

“We have not received the clips. Have reached out twice , no response except scam shipping emails. Please issue complete credit. Thanks, Delia”

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Posted 7 months ago

HI there, I am sorry to hear this. I have checked our email channel and can see my colleague replied on 19th March to say the order had been returned to us due to non-delivery, and she offered to re-send your order. Do reach back out to us via help@heritagepartscentre.com if you would like the order to be re-delivered.

Posted 7 months ago

“Very good service”

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Posted 7 months ago

“very helpful and knoledgable staff.”

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Posted 7 months ago

“Sehr guter Service.Gerne nochmal.”

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Posted 7 months ago

“Pues muy buena la verdad todo ha estado muy bien”

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Posted 7 months ago

“No personal touch as all done online so not able to speak to anyone”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 13,731 reviews