Heritage Parts Centre Reviews

4.5 Rating 14,548 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Nach erster Sichtung alles wie beschrieben in guter Qualität !”

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Posted 8 months ago

“Sin quejas”

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Posted 8 months ago

“Tutto molto bene. Ho trovato particolari che altri non avevano.”

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Posted 8 months ago

“Sehr schnelle Lieferung und schnelle Antwort und Hilfe bei Einbau Probleme!!!”

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Posted 8 months ago

“Good stuff”

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Posted 8 months ago

“Alles perfekt, hochwertige Qualität”

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Posted 8 months ago

“Rubbish barrels were cheap and flimsy and 2 have already broken from just locking my doors”

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Posted 8 months ago

Hi there, I am sorry for your experience with these parts. I cannot see any emails to our team about this, please do contact us via help@heritagepartscentre.com so one of our team can look into this for you.

Posted 7 months ago

“Very pleased with Heritage. Emailed before with a question re the purchase and got a helpful prompt response. Price was favourable as well so happy to buy from them and would use again.”

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Posted 8 months ago

“Ware kam gut und sicher an, wurde verbaut und macht sich ganz gut. Danke”

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Posted 8 months ago

“For Classic car parts that are hard to find or discontinued from the dealership can be found in their website and they do price matching. Once you place an order it will take around 2-3 days to get a notice from DHL the delivery time & updates where your parcel locations. My 1st order it took around 5 days but the last order recently it took only 2 days delivery time from UK to USA,”

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Posted 8 months ago

“El pack es completo y la calidad se ajusta al precio.”

Heritage Parts Centre 5 star review on 27th July 2024

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Posted 8 months ago

“Una de las piezas todavía no la he recibido”

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Posted 8 months ago

buenas tardes Lamento su experiencia, pero veo que nuestro equipo de atención al cliente le ha contestado y encontrado su pedido.

Posted 7 months ago

“Bueno el falla ha sido mío, debí de haberme informado bien sobre la pieza en cuestión, se me pasó aquello de confort, que al parecer lleva más pines.”

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Posted 8 months ago

“The part was exactly what i wanted. Quality and specs were perfect, quick shipment, great to deal with this company, highly recommend these guys! A++++”

Heritage Parts Centre 5 star review on 26th July 2024

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Posted 8 months ago

“Still not received it said it was out of stock on back order and haven’t heard a word since”

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Posted 8 months ago

Hi there, I am sorry for your experience with this order. I can see the out of stock part was supplied three weeks after the initial order was placed and I am sorry for the lead time on this out of stock item.

Posted 6 months ago

“Had the part I required. Price was reasonable. Quality was, for me, assured from Heritage Parts due to their reputation. I wasn't disappointed. Delivery was quick.”

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Posted 8 months ago

“Good quality articles, I find most of the time all parts for my mk1 cab and mk2. Speedy delivery even if articles are not in stock. I can not complain for that. Unfortunately the shipment costs are totally unfair if delivered in Switzerland. Shipment cost increase based on the number of articles you add in your cart. I had to pay 42€ for a standard package size of not even 2kg weight. Competitors manage to keep the shipment cost more down. I shared this to their customer support, and in other words they do not care much about it. This is what actually make me changing my minds about Heritage Parts and explain this 3 stars rate given.”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“Very quick delivery. However they could have been more helpful when I sent an enquiry about a bracket I bought. I had bought the wrong one but they didn’t tell which one I should have bought or how it is fitted.”

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Posted 8 months ago

“Great parts and great prices”

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Posted 8 months ago

Heritage Parts Centre is rated 4.5 based on 14,548 reviews