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Heritage Parts Centre Reviews

4.5 Rating 18,261 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,391
 Metrics Info
4.5
Based on 18,261 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Stuart Johnstone
Verified Reviewer
“I’m sure the part is fine. Ordered and delivered fine. Was not needed so dropped it back for a refund. Nearly 2 weeks later still no refund. @Up to 10 working days to refund” in this modern time is ridiculous and will only lose you future custom”
Helpful Report
Posted 5 months ago
Willie
Verified Buyer
“Very happy with your service”
Helpful Report
Posted 5 months ago
Paul
Verified Buyer
“On time. Correct part. Right price.”
Helpful Report
Posted 5 months ago
Cameron Maisey
Verified Buyer
“Great service and the parts arrived very quickly”
Helpful Report
Posted 5 months ago
Anónimo
Verified Buyer
“Un poco liante la web tanto desde la suscripción a la newsletter como en mantener la cesta de los productos elegidos. También aplicar un poco mejor un bono de bienvenida si queréis atraer más clientes.”
Helpful Report
Posted 5 months ago
Richard
Verified Buyer
“Couldn't get a water pump coolant hose anywhere for my 97 T4, but Heritage Parts saved the day. Very pleased.”
Helpful Report
Posted 5 months ago
Anonymous
Verified Buyer
“Fast response and shipping”
Helpful Report
Posted 5 months ago
Titus
Verified Buyer
“Very good service :)”
Helpful Report
Posted 5 months ago
Wolfram
Verified Buyer
“Reklamation wurde unkompliziert zu meiner Zufriedenheit erledigt”
Helpful Report
Posted 5 months ago
Nils Stempa
Verified Buyer
“alles gut, gerne wieder.”
Helpful Report
Posted 5 months ago
Dave Wakeford
Verified Buyer
“always got what i want,, the service always good.”
Helpful Report
Posted 5 months ago
Stuart
Verified Reviewer
“I did a google on the make and it as not good, so returned the part. Then an email saying it would be 5-10 orking days to process the refund. Ridculously long in this day and age.”
Helpful Report
Posted 5 months ago
Thank you for your review. We appreciate that waiting for a refund can be frustrating: we process returns and refunds as quickly as possible, and some of the refund process is out of our control once funds have left us.
Posted 5 months ago
Juri
Verified Buyer
“Schnelle Lieferung. Top Qualität! Gerne wieder!”
Helpful Report
Posted 5 months ago
Stewart Burrell
Verified Buyer
“Great product, fits as it should, n great service.”
Helpful Report
Posted 5 months ago
Ola
Verified Buyer
“The product matched the description and was a very good fit”
Helpful Report
Posted 5 months ago
Erik
Verified Buyer
“Sehr unkomplizierte und einfache Abwicklung”
Helpful Report
Posted 5 months ago
Glenn STREET
Verified Buyer
“easy parts selection process, put in Registration , correct parts relevent to year of vehicle are shown, 2 different angle pictures to determine correct parts, regards rear brake calipers the squareness of lower front pad clamp determines this.”
Helpful Report
Posted 5 months ago
Lutendo
Verified Buyer
“Parcel not yet received”
Helpful Report
Posted 5 months ago
Hi Lutendo I'm sorry to hear that you haven't received your order yet. Deliveries of postal items to South Africa do often take an extended amount of time to arrive. Please use the contact form on our website if our customer service team can assist you.
Posted 5 months ago
Alberto Santana
Verified Reviewer
“No me ha llegado nada, tengo que hacer unos tramites aduanas que no se, y nadie me indica , he recibido sobre ocho correos de UPS,sin resultado.”
Helpful Report
Posted 5 months ago
Hola Alberto Lamento que no haya podido recibir su pedido. Si necesita ayuda para proporcionar la información que UPS requiere, utilice el formulario de contacto para comunicarse con nuestro equipo de atención al cliente.
Posted 5 months ago
Wolfram Hau
Verified Buyer
“Alles bestens, gerne wieder. Danke”
Helpful Report
Posted 5 months ago
Heritage Parts Centre is rated 4.5 based on 18,261 reviews
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