Heritage Parts Centre Reviews

Name: Heritage Parts Centre
Rating: 4.48

4.5 Rating 16,705 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“great items brought”

Helpful Report

Posted 7 months ago

“Part delivered as advertised and much quicker than I expected.”

Helpful Report

Posted 7 months ago

“This was on track for a 5 star review--selection, quality, price, speed--but it got ambushed by the US tariff situation. So you ask, how is a US imposed tariff a Heritage Parts Centre problem? The country of origin is not clearly identified in the Heritage web listings. So points-off to Heritage in this new world of Global Trade Wreckage by US MAGA/Trump. My $62.75 USD order was charged $94.48 by UPS and their 'Customs Broker'. (This in addition to the $53.24 shipping to get it here.) I will not be paying this 'Customs charge' so I will likely never see these parts and $116 order total is down the drain. Yes, I should have inquired as to the country of origin, but I (stupidly) took it on faith that parts from a German company (Hella) and a German aftermarket supplier (Forst) would at least be EU or UK origin and subject to the de-minimis exemption. Turns out the Forst parts (the bulk of the cost) were Chinese, for which Trump in his China grievance removed de-minimis. My advice to Heritage: Put the country of origin on your listings--and tariff warnings in big red letters--or else shut down service to USA customers until the US gets its head out of the sand (or wherever it is currently stuck). It will preserve your dignity--and spare our frustration.”

Helpful Report

Posted 7 months ago

Hi there, thank you for the feedback here. We are working with both our web team and suppliers so we can make the country of origin clearer for our US customers. We are sorry for this situation.

Posted 7 months ago

“Good parts good quality”

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Posted 7 months ago

“Happy to use Heritage, their Web Site is clean and easy to navigate. They also have a good delivery time and items are as described.”

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Posted 7 months ago

“Good supply of parts”

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Posted 7 months ago

“Excellent service very fast delivery found everything I needed easily 😀 5 star 🌟”

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Posted 7 months ago

“Class service. Prompt dispatch and delivery, good comms, responsive after-sales service and most importantly good quality items. Got it right all round - highly recommended.”

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Posted 7 months ago

“Hat alles gepasst.”

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Posted 7 months ago

“Easy to use website ,quick delivery and quality products. Will be using Heritage Parts again”

Helpful Report

Posted 7 months ago

“Ich werde erst eine endgültige Bewertung abgeben, wenn ich das letzte Teil rechtzeitig erhalten habe. VG Matthias Reiher”

Helpful Report

Posted 7 months ago

“Great product at a good price, fantastic communication from order to delivery. Highly recommended.”

Heritage Parts Centre 5 star review on 11th July 2025

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Posted 7 months ago

“Todo correcto”

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Posted 7 months ago

“Parts were just what I needed, but with the extra cost eg vat and delivery i would have been better buying from Heritage on Ebay. I could have saved myself £40. Plus paid for next day delivery but the parts arrived 3 days later.”

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Posted 7 months ago

“Parts ordered arrived within two days on standard delivery. Great service and parts”

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Posted 7 months ago

“Excellent product, my question was answered quickly. Purchased with confidence. Great job 👍👍”

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Posted 7 months ago

“Buongiorno, ho ricevuto i ricambi, ma con grande rammarico non gli ho potuti utilizzare perchè non erano quelli giusti, perchè sul sito sono riportate informazioni sbagliate, in cui si dichiara che sono utilizzabili per diversi tipi di Golf compresa quella di mia proprietà che è una Golf Cabrio Karmann di novembre 1989. Purtroppo non sono utilizzabili e aggiungo vi suggerisco di utilizzare altro corriere che non sia DHL. Ho speso quasi 50€.e non so cosa fare di questiricambi. Vi saluto cordialmente. Gianfranco ADAMO.”

Helpful Report

Posted 7 months ago

Siamo spiacenti di sentire questo problema, ma la invitiamo a contattare il nostro servizio clienti tramite help@heritagepartscentre.com in modo che possano esaminare la questione per lei.

Posted 7 months ago

“Alles bestens”

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Posted 7 months ago

“As always, good quality, speedy delivery and better than another parts supplier.”

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Posted 7 months ago

“Used Heritage car parts on a couple of previous occasions for my Mk3 Volkswagon golf convertible and never had a problem. Correct parts have always been delivered. Good communication and tracking.”

Helpful Report

Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 16,705 reviews