Heritage Parts Centre Reviews

4.5 Rating 14,546 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,546 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

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“Top service. Heritage are the most reliable and comprehensive service and their turnaround is really good too. I don’t think they have not been able to provide any of the parts I’ve needed at all, for VW T25/Golf Mk3 Gti I’ve required”

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Posted 8 months ago

“Order express delivery did not arrive till 28th june ! messed up all my next weeks plan Yours David”

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Posted 8 months ago

Hi David, I am sorry for your experience with this delivery. I have searched our coms channels and cannot find any messages from you alerting us to this issue - please drop us a line via help@heritagepartscentre.com and one of our team will look into the issue and if needs be refund your express delivery charge. I am sorry for the couriers failure on this occasion.

Posted 6 months ago

“I've ordered from Heritage a few times now shipping the parts to the USA. Everytime, things were perfect. Shipping was fast and the parts are as described. I'll be back to order more. Thanks Heritage”

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Posted 8 months ago

“Easy to order delivery on time good advise solved my problem with windows straight away”

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Posted 8 months ago

“The best customer service! Answered my emails with all the information I needed. Chose the right parts, great value and next day delivery! Couldn't fault them. Definitely my go to for VW parts.”

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Posted 8 months ago

“Very good service on whole,sorted a couple problems i had with parts,well pleased and will order again in future”

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Posted 8 months ago

“Ordered a front subframe for my T5 arrived on time and a perfect fit.”

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Posted 8 months ago

“Far too needy. All I wanted was a part for my car, I didn't want endless begging e-mails for reviews. OK, have it your way: one star.”

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Posted 8 months ago

Thank you for your feedback. Just for information, you can unsubscribe from our emails if you head down to the bottom of the email chain and hit 'unsubscribe'.

Posted 7 months ago

“Great service. Quality part delivered really quickly”

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Posted 8 months ago

“Bought for T25 Moulded Carpet Set for Right Hand Drive Water Cooled Petrol and Diesel, Black Whilst not cheap the shaped carpet sections should allow for an easy fit (yet to get them fitted)”

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Posted 8 months ago

“4 days to pick and post is excessive.”

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Posted 8 months ago

“As always great service”

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Posted 8 months ago

“The parts came quickly, were well packaged and fit my VW perfectly”

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Posted 8 months ago

“Great price for my shocks”

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Posted 8 months ago

“Great service, price, and delivery xx”

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Posted 8 months ago

“Gummilsten som jeg fikk til frontruten er ikke limt godt nok. Den revner i skjøten.”

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Posted 8 months ago

“Premium!!!”

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Posted 8 months ago

“Very pleased to be able to source parts through your firm. Quick service and a comprehensive range of VW parts. Great to deal with.”

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Posted 8 months ago

“Nach erster Sichtung alles wie beschrieben in guter Qualität !”

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Posted 8 months ago

“Sin quejas”

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Posted 8 months ago

Heritage Parts Centre is rated 4.5 based on 14,546 reviews