Heritage Parts Centre Reviews

4.5 Rating 13,730 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1078

Anonymous

Anonymous // 01/01/2019

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“Really pleased with the quality and service. Only wanted a replacement aerial for my T4, andthis one is so much better than the junk I have previously bought.”

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Posted 7 months ago

“100% service and quality parts, definitely will be ordering in the future.”

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Posted 7 months ago

“No phone line makes things very difficult. A potential 2 minute phone conversation can take hours/days to resolve by email. I found your technical expertise to be lacking when I needed it. Questions not answered fully, and this wasted a lot of my time and money. I will only buy from you when I can’t find what I’m looking for anywhere else.”

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Posted 7 months ago

“C'è voluto un po' di tempo per ricevere la richiesta,ma poi tutto è andato bene.”

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Posted 7 months ago

“Excellent support when querying parts and super fast delivery. Definitely my go to for any VW parts!”

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Posted 7 months ago

“Very good service and on time.”

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Posted 7 months ago

“i will always use you to buy parts. as i get what i want at a good price.”

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Posted 7 months ago

“Schnelle Lieferung”

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Posted 7 months ago

“Part broke as soon as tried to use it. Poor quality copper thread”

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Posted 7 months ago

Hi Nigel, sorry to hear this. I can see my colleague has refunded you and we have reported the issue with this part to our Quality control team.

Posted 7 months ago

“Have used many times in the past for air cooled Vw stuff. Didn’t realise you also stocked Land Rover parts. Spot on service as usual”

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Posted 7 months ago

“Perfect match no messing about with delivery etc will use them again for sure”

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Posted 7 months ago

“Great selection of parts down to indiividual nuts and bolts, quick turnaround time too.”

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Posted 7 months ago

“Unfulfilled experience!! part of my order did not arrive and after several attempts to contact them no adequate response has been forthcoming will not use them again.”

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Posted 7 months ago

Hi Edward, I am sorry about the issue with your order. I can see that that team have replied to you and your wife's enquiries and have now resolved this for you.

Posted 7 months ago

“Great service and prices and fast delivery”

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Posted 7 months ago

“Great company….would use them again.”

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Posted 7 months ago

“Recieved fuel tank filler Very greatful Regards”

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Posted 7 months ago

“Lo único, que m incómodo, es que no enviaron a la fecha programada y la enviaron más tarde. Por lo demás llegó en perfecto estado el producto. Gracias”

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Posted 7 months ago

“Great service, would like to see more difficult to source Golf MK2 parts made by Heritage.”

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Posted 7 months ago

“Brought a empi carb and it came within a couple of days, bolted straight on with no hassle.”

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Posted 7 months ago

“Benissimo grazie!”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 13,730 reviews