Heritage Parts Centre Reviews

4.5 Rating 16,705 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,705 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Deutsches Wuderrufsrecht missachtet”

Helpful Report

Posted 7 months ago

Hallo einer der Artikel in Ihrer Bestellung ist ein Sonderbestellungsartikel, den wir nur auf Anfrage unserer Kunden bei unseren Lieferanten bestellen. Wenn Sie Fragen dazu haben, wenden Sie sich bitte an unseren Kundenservice unter help@heritagepartscentre.com

Posted 7 months ago

“fantastic part, very quick and helpful response when I had a question. Definitely recommend.”

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Posted 7 months ago

“Fast delivery”

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Posted 7 months ago

“The idle cut off solenoid did not work . The quality of the part was very poor . This seems to be a problem with the trade in general . I purchased the same solenoid from just Kampers. , and classic carbs and both of these didn’t work either . VwHeritage refunded money for solenoid with no questions so fair play to them”

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Posted 7 months ago

“Parts arrived undamaged and on time, thank you”

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Posted 7 months ago

“Great products but a little more expensive than some others”

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Posted 7 months ago

“First class company, quality parts and great service”

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Posted 7 months ago

“Super fast shipping to USA. Nothing against Heritage Parts. But maybe put out a disclaimer that a tariff cost might be added to item purchased. Had to pay another $136 for my part at time of delivery.”

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Posted 7 months ago

“Great to have somewhere to go for expert help in finding parts for our T5”

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Posted 7 months ago

“Quick delivery and reasonably priced.”

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Posted 7 months ago

“If you live in the US do NOT use this supplier. Hidden shipping fees could double the actual cost of your order. Problem is you don't know anything about this unit UPS shows up at your house and you have to cut another check or no parts. This company obviously doen't have much regard for international customers, no warning when ordering of possible additional shipping fees. NEVER AGAIN”

Helpful Report

Posted 7 months ago

Hi Tom, we are very sorry for your experience. Our team pointed out that our website does carry information warning customers of import charges and handling fees - but we have highlighted this to our web team to see if they can make it more obvious for customers.

Posted 7 months ago

“All the parts were perfect and delivered on time.”

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Posted 7 months ago

“Fast delivery and quality part.”

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Posted 7 months ago

“As always excellent service”

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Posted 7 months ago

“Paid $300 for shipping, then the shipping company whacked me $470 for duty fee. Paid around $4500 for a system I could have gotten for $3900. If that duty fee would have been discloded up front, i would not have purchased this product.”

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Posted 7 months ago

“Lieferzeiten sind unterirdisch!”

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Posted 7 months ago

Es tut uns leid, dies zu hören, aber seien Sie versichert, dass wir unsere Lieferpartner ständig überprüfen, um den bestmöglichen Service zu bieten.

Posted 7 months ago

“Arrived promptly and all in good order, easy to fit and no logos as described, does the job very well.”

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Posted 7 months ago

“What a very useful place and a huge resource as spotted on Drew Pritchard’s classic show. Please read the speed of delivery and package. Highly recommend this place. These guys really look after you.”

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Posted 7 months ago

“Fast deliveri prfect parts”

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Posted 7 months ago

“Den Zylindersatz für 2180 ccm mit starker Zylinderwand konnte ich nur bei euch finden, finde ich sehr gut da durch 92 mm Bohrung die Dichtfläche Zylinder u Kopf etwas stärker ist. Mein Lob! Gruß Herbert”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 16,705 reviews