Heritage Parts Centre Reviews

4.5 Rating 13,729 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,729 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1078

Anonymous

Anonymous // 01/01/2019

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“PERFECTO MUY RAPIDO”

Helpful Report

Posted 7 months ago

“Brilliant experience, part I needed and delivered quickly”

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Posted 7 months ago

“Very good and helpful, wish they did vr6 bits as got a vr6 swapped mk2 so hard to get mk3 bits, also even if you get small items always comes in a shoebox sized box even for a bonnet stay clip. Still great service and customer support and fast delivery”

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Posted 7 months ago

“Lieferung ist zügig erfolgt. Der Vergaser hat ohne Probleme gepasst.”

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Posted 7 months ago

“Perfecto 👌”

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Posted 7 months ago

“Prompte Nachlieferung, ohne dass ich als Kunde reagieren musste; gerne wieder”

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Posted 7 months ago

“If like me you are a complete novice this is the place to go to …. Don B was amazing and could not do enough to help he diagnosed all my issues provided me with solutions which were cost effective and signposted me to other sites which will help. This is a VDub must you can trust”

Helpful Report

Posted 7 months ago

“Order Buggy seats noted as back order 1 week. Waiting for 3 weeks. Then ask whats happend to my order. Lady told me the seats will be back the another next week. Waitng another 10 days then ask again nicely. Someone else told me that seats will not be in stock in another 2 weeks or more. Ask and waiting for money refund. I lost one monts to finish the customer car. Wish I know that sooner. Placed my new order in local store. Sorry....”

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Posted 7 months ago

“Great service, product arrived in good time and package well”

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Posted 7 months ago

“Great item fast delivery”

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Posted 7 months ago

“I am so happy ,parts and help are always there for you 👍”

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Posted 7 months ago

“Unable to contact by phone or in person. Still awaiting items having paid.”

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Posted 7 months ago

Hi there, do check your emails as we replied to your enquiry and your order looks to have been received in full.

Posted 7 months ago

“After searching online for specific bushes i found Heritage parts centre, not only where they able to supply the parts needed they were OE and at a very reasonable price, I will be using them as a supplier in the future. it does make a great change to get high quality parts at good prices online. Thank you...”

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Posted 7 months ago

“Prompt delivery good parts”

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Posted 7 months ago

“I am thankful for Heritage and offering so many quality parts for my water-cooled 80's and 90's vw's! I have been able to find parts that are not available anywhere else in the world! Recently I made a substantial purchase and Rob Baxter helped me every step of the way, responding promptly to emails, adding and looking into parts for me. Thank you Heritage and thank you Rob for the great products and customer service ..many more orders ahead from me!”

Heritage Parts Centre 5 star review on 8th April 2024

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Posted 7 months ago

“I am confused about the installation of the Jelassi windows that I purchased. I got a response that they screw in, but there are no screw holes and I was told that there are no brackets, but the Body Shop is siding that they need brackets please thank you.”

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Posted 7 months ago

“all is ok”

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Posted 7 months ago

“Meine erste Bestellung war top, die 2 leider nicht. Von 4 Felgen wurden mir 3 falsch geschickt und keine radschrauben. Auf Ersatz warte ich noch.”

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Posted 7 months ago

“quality parts for my porsche”

Helpful Report

Posted 7 months ago

“I am still waiting for a refund for the wrong bearings delivered in my order, I am not happy with the fact I can type a message to some entity in your department, yet am unable to have a conversation with a person on any matter”

Helpful Report

Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 13,729 reviews