Heritage Parts Centre Reviews

4.5 Rating 14,544 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,544 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Artikel wie beschrieben, zuverlässige Abwicklung.”

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Posted 8 months ago

“Gooooooooood”

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Posted 8 months ago

“Good prices and delivered very quickly - shall use them again.”

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Posted 8 months ago

“Encaje perfecto de la pieza y buena calidad”

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Posted 8 months ago

“It was as described , no problem”

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Posted 8 months ago

“I have used heritage for several years when I need parts and do not look anywhere else”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“All is ok when i have Got a money, i vođe back buy again. Thanks”

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Posted 8 months ago

“Great place to locate hard to find parts! Prices are a little high but coming out of the UK it's to be expected. Plus ANYTHING you buy nowdays is over priced thanks to bidenomics.”

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Posted 8 months ago

“Great service and fast delivery”

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Posted 8 months ago

“Glow plug relay delivered in excellent time and fabulous customer service”

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Posted 8 months ago

“Sehr empfehlenswert! Teile passen perfekt und gute Qualität.”

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Posted 8 months ago

“I ordered the belt I wanted online pictures show a solid belt when I went to collect belt and shins it was a conventional v belt belt. I said to the man on the parts department this is incorrect he said you will have to return it for a refund while I was standing there then reorder the belt I wanted so I did I went the following day to collect and he gave me the same belt I had to return and pay for again I spoke to one of the sales team who checked the belt to see if it would fit my vehicle and he confirmed it was correct and just the new style belt I took to fit and did not fit my vehicle I was so upset I've put the belt in the bin and ordered from another supplier”

Helpful Report

Posted 8 months ago

Hi John, sorry to hear this. I've checked through the emails regarding this order and can see that our team advised using more shims to accommodate the new design of this belt. Do come back to us on help@heritagepartscentre,com if this has not worked.

Posted 7 months ago

“Excellent service, great delivery, well recommended”

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Posted 8 months ago

“El tiempo en servir 60 días, es excesivo.Los dos últimos pedidos erróneos. Pedidos kit retenes rueda trasera escarabajo. El retén no es el suyo. El segundo pedido la goma pequeña no es la suya.”

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Posted 8 months ago

Lamento su experiencia con este pedido. Póngase en contacto con nosotros a través de help@heritagepartscentre.com para que un miembro de nuestro equipo pueda ayudarle.

Posted 6 months ago

“Alles super.”

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Posted 8 months ago

“Immer wieder gerne”

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Posted 8 months ago

“Great service and a good knowledge of what I needed”

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Posted 8 months ago

“I have used Heritage for quite a few parts for my 1964 Beetle project and found them to be very efficient. Their website is easy to use and I like the fact that for some components, there is a choice of quality. For example, I recently bought some heat exchangers which were marketed as a better grade than the cheaper ones they had, and was very pleased with their quality. I discovered that once an order is placed it is 'locked in' even if it is not going to be dispatched while they are waiting for a part to come in. So be careful here if you want to make any changes in this situation.”

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Posted 8 months ago

“Very happy with this company got my order no problem and on time they didn't have one of the part's in stock and said it would be over a month waiting but when I explained I was in the middle of restoring the car the had it for me in a week”

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Posted 8 months ago

Heritage Parts Centre is rated 4.5 based on 14,544 reviews