Heritage Parts Centre Reviews

4.5 Rating 16,700 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Excellent product & service - I have used this company several times & would highly recommend them 😀”

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Posted 7 months ago

“As usual 5 star service”

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Posted 7 months ago

“Ordered part for my classic Porsche on Thursday, arrived on Saturday (standard delivery). Really pleased with service and part as website. Will use again and recommend to others.”

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Posted 7 months ago

“Arrived on time well packed”

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Posted 7 months ago

“Sent from the UK depot instead of the Ezu depot so now I am having to send multiple emails to try and obtain the parcel from customs. Plus there is now duty which I have been told I will be refunded for but this is delaying my van build. I have a ferry booked 1st October and still have please of work to do on the van which I can not do until I get the carpet. Usually Heritage are brilliant this time the experience has not been good. I am still waiting for the carpet”

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Posted 7 months ago

Hi Charmaine, I can only apologize for the dispatch error. I can see that the team have dealt with this for you.

Posted 6 months ago

“Heritage is currently selling a 100 AMP bus alternator. No one else has them. Shipping was relatively quick from the UK to the US.”

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Posted 7 months ago

“Parts are as described and fitted perfectly. Arrived within 2 weeks to Australia”

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Posted 7 months ago

“I placed an order on june 20 th. And i havent got it yet!”

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Posted 7 months ago

Hi there, I can see that we dispatched your order on 8th July and sent you tracking details. If you need any further help please reach out to our customer service team via help@heritagepartscentre.com

Posted 6 months ago

“Great customer service from technical department. Parts delivered very quick.”

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Posted 7 months ago

“Prodotto buono tempo giusti”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Very helpful staff and parts I ordered came very quickly”

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Posted 7 months ago

“Gerne wieder”

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Posted 7 months ago

“Parts dispatched promptly... tracking delivery was easy... fitted perfectly. Just a little bemused with the route they took... Germany, then a 180 turn to Kansas, Honolulu, Sydney & Brisbane.”

Heritage Parts Centre 5 star review on 24th July 2025

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Posted 7 months ago

“Transporter front wheel arch liners - perfect mouldings, very easy to fit Highly recommended”

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Posted 7 months ago

“Outstanding Service, Communication, and Product Quality - VW Golf GTI Mk3 Parts Order To the Heritage VW Parts Team, I'm writing to express my sincere appreciation for the exceptional service and **top-notch product quality** I experienced during my recent purchase of a front grill and other parts for the restoration of my 1995 VW Golf GTI Mk3. The entire process was seamless, and I was particularly impressed by the excellent communication and support provided throughout. The parts I received were **exactly as described and met my high expectations for quality and fit**, which is crucial for a restoration project. A special thank you goes out to **Ramon R and Victoria** for his outstanding attention and prompt responses. His dedication made a significant difference and greatly assisted me with my order, ensuring I received the right components to bring my GTI back to life. It's truly a pleasure to deal with a company that prioritizes customer satisfaction, delivers such a high level of professionalism, and provides **quality parts that make a real difference**. I look forward to ordering from you again for future restoration needs. Greetings from Bogotá, Colombia. Sincerely, Rodrigo Kurmen”

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Posted 7 months ago

“Everything was extremely well packaged & delivered on time. Couldn't ask for anything more”

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Posted 7 months ago

“Have now used heritage parts centre for nearly a year now and can honestly say I've been really impressed with all my purchases from the smallest rubber seals right up to brake conversion kit everything has been top notch,not always as cheap as I'd have hoped for ( I'm now going back to prices in the seventies and eighties) but very good quality”

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Posted 7 months ago

“Everything was fine. Fast delivery, good price.”

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Posted 7 months ago

“Amazing customer care service.”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 16,700 reviews