Heritage Parts Centre Reviews

4.5 Rating 13,725 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,725 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1078

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“very good great service”

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Posted 7 months ago

“schlechte Kommunikation lange Lieferzeit”

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Posted 7 months ago

Es tut uns leid, das zu hören. Wir arbeiten immer an den Lagerbeständen und manchmal müssen wir auf Lieferanten warten.

Posted 6 months ago

“Parts arrived in very reasonable time and excellent quality. Trouble free purchase, thank you.”

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Posted 7 months ago

“Good range of parts, good prices.”

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Posted 7 months ago

“Super Versand und Verpackung auch die Lieferzeit”

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Posted 7 months ago

“Parts came on time and correct. Very pleased”

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Posted 7 months ago

“Received items in excellent time , great products , assistance by staff extremely satisfied well done will use again 👍”

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Posted 7 months ago

Dear Robert,Thank you so much for your outstanding 5-star rating of Heritage Parts Centre! We truly appreciate your kind words and are thrilled to hear that you received your items in excellent time and found our products to be of great quality. It's fantastic to know that our staff's assistance left you extremely satisfied as well. We are grateful to have such loyal customers like yourself, and we want to express our sincere gratitude for your continued support. Rest assured, we will always do our best to provide you with exceptional service and top-notch products. We look forward to serving you again soon! Once again, thank you for your wonderful review and for choosing Heritage Parts Centre.

Posted 7 months ago

“Good .thanks”

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Posted 7 months ago

“maybe if my parts arived I'd write a review”

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Posted 7 months ago

Sorry to hear this Nick. I can see that DPD had some issues getting the delivery correct on this and your order was returned to us, sorry about that. It does look as though the final dispatch sent on 18/4 made it through, please contact us via help@heritagepartscentre.com if you have any further issues.

Posted 7 months ago

“Hat alles prima geklappt”

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Posted 7 months ago

“Very good place to buy from. Great delivery times. Would definitely recommend and will use again many times.”

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Posted 7 months ago

“Cobráis la devolución por un fallo en el pedido”

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Posted 7 months ago

Hola, veo que respondimos a su consulta el 22 de marzo y le ofrecimos la devolución del producto no deseado. No hemos recibido respuesta por su parte.

Posted 7 months ago

“Still havent received item.”

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Posted 7 months ago

Hi Shaun, I can see the my colleague Ramon kept you informed with stock arrival dates on 3rd April and confirmed your order was ready for collection on Monday this week.

Posted 7 months ago

“Hi , sorry I don't mean to be making an order. Just checking your stock as I'm waiting for a T2 front bumper. Thanks Lee”

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Posted 7 months ago

“of course id buy from the heritage centre again, but with caution, I followed advice from one of your staff members recently paid a large price for an item that was wrong, only finding out during the complex fitting, it took ten weeks to arrive as warned, but the communications to tell me it was in was woefull. next time I'll shop with you with more caution and less trust.”

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Posted 7 months ago

Hi David Sorry to hear this. Do reach out to our CS team pre-purchase via help@heritagepartscentre.com if you are in doubt about lead times in future. However, I will say that stock arrival dates can and do change due to supply chain issues; we always strive to give accurate information but these dates can move due to circumstances beyond our control.

Posted 6 months ago

“Good website, quality parts from well known brands, all quickly posted. Good prices too. Definitely will use heritage parts again.”

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Posted 7 months ago

Thanks Paul, we appreciate the positive feedback.

Posted 7 months ago

“Sehr gute Qualität.”

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Posted 7 months ago

“Rápidos eficientes y exactitud en lo que se compra”

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Posted 7 months ago

“T5 set blackout curtains, good quality fitted well and do work can't see in at night when lights are on. Arrived quickly and well packaged.”

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Posted 7 months ago

“Fast and efficient”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 13,725 reviews