Heritage Parts Centre Reviews

4.5 Rating 14,542 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“quick release , good quality”

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Posted 8 months ago

“HAVING ORDERED AND PAID BY PAYPAL I AM STILL WAITING FOR MY ORDER AFTER WEEKS NO CUSTOMER SERVICE WHEN I CALLED AND STORE IS NOW CLOSED FOR BUSINESS, MEANTIME I HAVE LODGED A COMPLAINT WITH BOTH HERITAGE AND PAYPAL TO REDEAM MY MONEY”

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Posted 8 months ago

Hi Robert, I can see my colleague replied to your enquiry on 27th August and she was waiting on a reply from you. I have re-opened your enquiry and we will follow up with you.

Posted 7 months ago

“quality parts with a great service”

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Posted 8 months ago

“Part fit so so shipping was not good”

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Posted 8 months ago

“Order part from aust great delivery time good service with total tracking Thanks”

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Posted 8 months ago

“Very quick service had been let down by another supplier sending inferior parts . I ordered online not expecting it to turn up but it did”

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Posted 8 months ago

“Good range of products, excellent prices, my goods arrived in Australia within a few days. I would recommend this company.”

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Posted 8 months ago

“Perfect thanks. Works perfectly, solved my problem, very happy. It's good to know that there is somewhere that helps us mad people keep our classic vw's going 🤘”

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Posted 8 months ago

“Absolutely delighted with service from Heritage, from ordering to receiving the parts, it went like clockwork, will happily use again! More than happy to recommend to friends also ... Thank you HPC 😁🤙”

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Posted 8 months ago

“Great job”

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Posted 8 months ago

“Yes I will buy again”

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Posted 8 months ago

“Fast and reliable delivery and I am happy that this parts are available”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

“ALLES KORREKT UND OHNE WENN UND ABER. SOLLTE MANN WEITER EMPFEHLEN”

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Posted 8 months ago

“Perfect partner to order your Porsche 914 parts. Easy website ... easy usage. After placing the order I received my parts as promised. Thanks!”

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Posted 8 months ago

“Fast service and product was just a s I expected”

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Posted 8 months ago

“This was the 2nd time I've ordered hard-to-find parts”

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Posted 8 months ago

“zero because I didn't receive a bag of 25 that I ordered. I wrote then an email saying that one bag was missing. No one answered me or contacted me. I still waiting for the bag.”

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Posted 8 months ago

Hi Julio, I am very sorry to hear this. I can see my colleague replied to your initial question but it looks like you didn't receive that email. I have followed up and sent you an email to resolve this for you.

Posted 7 months ago

“Artikel wie beschrieben, zuverlässige Abwicklung.”

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Posted 8 months ago

“Gooooooooood”

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Posted 8 months ago

Heritage Parts Centre is rated 4.5 based on 14,542 reviews