Heritage Parts Centre Reviews

4.5 Rating 16,702 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Everything was fine. Fast delivery, good price.”

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Posted 7 months ago

“Amazing customer care service.”

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Posted 7 months ago

“Everything came well packaged all installed many thanks 🤙”

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Posted 7 months ago

“I had a horrible experience. The staff was not understanding my emails. I waited far too long for my order. Then UPS sent me different messages about the day and time of my delivery. I could not change anything about the delivery. I could not pick up my package at a UPS store. I had to take time off of work to be home when it was to be delivered. They kept changing the day and time of delivery. I almost lost my job.”

Helpful Report

Posted 7 months ago

Hi Cassandra, we are sorry for UPS failure to be flexible about delivery. We are constantly reviewing our courier partners for service levels and will feed this back.

Posted 6 months ago

“Of all the places I searched on the internet, this place had the parts I needed for my classic 1996 VW Cabrio. Look here first.”

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Posted 7 months ago

“Gute Ware, schnelle Lieferung....perfekt”

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Posted 7 months ago

“Good price. Quick service.”

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Posted 7 months ago

“Alles bestens. Teile wie beschrieben . Gerne wieder 👍”

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Posted 7 months ago

“Linken Kotflügel für Jetta 1 bestellt und innerhalb der angegebenen Zeit erhalten. Leider keine Info, ob der rechte Kotflügel irgendwann wieder erhältlich ist.”

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Posted 7 months ago

“Top service as always. Thank you.”

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Posted 7 months ago

“fast shipping and a good price”

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Posted 7 months ago

“Part was exactly as expected and works perfectly”

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Posted 7 months ago

“Alles super, gerne wieder!”

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Posted 7 months ago

“Great communication. Reasonable price. No hassles.”

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Posted 7 months ago

“👍all perfekt”

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Posted 7 months ago

“Der Preis war sehr gut,Qualität ok und schnelle Lieferung.”

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Posted 7 months ago

“Really good service and fast postage”

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Posted 7 months ago

“Parts as described. Quick service”

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Posted 7 months ago

“Used these guys before and always deliver their quality products on time. Excellent service”

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Posted 7 months ago

“Always a pleasure dealing with heritage parts, quick delivery and quality parts.”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 16,702 reviews