Heritage Parts Centre Reviews

4.5 Rating 15,045 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

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Italiano

“gerne wieder”

Helpful Report

Posted 7 months ago

“Sadly after spending thousands of pounds my latest order wasn't a good experience. After contacting customer service to ask why only one set of points were included in my order of 3 sets, they said you'll have to order again and therefore pay the extra postage. Disappointed.”

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Posted 7 months ago

Hi there, sorry to hear of your disappointment here. I have reviewed our email traffic regarding this and can see that your order only contained one set of points and our Customer Service team could not amend or add to the order when you asked them to, as the order had already cleared our warehouse.

Posted 6 months ago

“excellent service arrived on time”

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Posted 7 months ago

“Ottimo venditore”

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Posted 7 months ago

“Magazzino ben fornito... consigliato”

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Posted 7 months ago

“Gerne wieder preis Leistung ok”

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Posted 7 months ago

“Top! Ware wie beschrieben, gerne wieder!”

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Posted 7 months ago

“Excellent service.”

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Posted 7 months ago

“The website is outstanding and range of items amazes me. Navigation through the site is seamless and extremely addictive. Shipping is fast and all goods are packed well. It is my go to place for my vw needs. Thanks Heritage Parts keep doing what you are doing”

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Posted 7 months ago

“Buonasera ,lamierati top,ditta seria”

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Posted 7 months ago

“One of my go to places for spares for my vw. have almost everything I need with excelent prices and fast delivery. No complaints.”

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Posted 7 months ago

“Great quick service”

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Posted 7 months ago

“Läuft wie es soll, freundlicher Kontakt und guter Service. Umtausch nd Rückgaben problemlos möglich, dauert aber etwas länger mit dem Versand.”

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Posted 7 months ago

“Really impressed. After much searching, Heritage had the part. Quick delivery. Impressed. Thank you”

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Posted 7 months ago

“very happy with prices and very quick delivery to australia - discovery 2 -- good range of parts and good quality - will be shopping with them again - cant go wrong”

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Posted 7 months ago

“Estoy muy contento de aber en contrado lo que buscaba”

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Posted 7 months ago

“They always try to help me”

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Posted 7 months ago

“¡Todo correcto!”

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Posted 7 months ago

“Se retraso la entrega mas de un mes para luego recibir una pieza equivocada.”

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Posted 7 months ago

Lamento su experiencia con este pedido. Veo que el equipo le avisó de que había una pieza agotada en su pedido, pero no hay ningún otro mensaje al respecto en nuestro sistema. Por favor, póngase en contacto con nuestro equipo de atención al cliente para que puedan investigar esto por usted, puede ponerse en contacto con ellos a través de help@heritagepartscentre.com

Posted 6 months ago

“Hoppas att de restnoterade delarna kommer. Allt jag fått har motsvarat förväntningarna.”

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Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 15,045 reviews