Heritage Parts Centre Reviews

4.5 Rating 18,259 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 18,259 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 9th September 2026

TIMO PASANEN

Heritage Parts Centre 5 star review on 13th August 2026

Jay

Heritage Parts Centre 5 star review on 10th August 2026

Dario Bonzi

Jason Hill

1279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

Français

Svenska

Dansk

Suomi

Türkçe

“Good service and fast delivery, ordered replacement anti-roll bar bushes for my 996 Turbo, fit is fine but don’t appear to be as substantial as the originals, hopefully they will stand the test of time ok.”

Helpful Report

Posted 4 months ago

“Ricambista TOP! Serio,competente,disponibile! Ricambi di ottima qualità,a prezzi competitivi!”

Helpful Report

Posted 4 months ago

“Die Lieferzeit wurde weit überschritten und es keine Info’s über evt Verzögerungen”

Helpful Report

Posted 4 months ago

“Excellent product, great prices & service. I shall be coming back.”

Helpful Report

Posted 4 months ago

“Great selection of parts. Sometimes de packaging is a little bit flimsy..”

Helpful Report

Posted 4 months ago

“Ive been asked to review so as i have time, here i am. It may be that the issues i am having get resolved but its not been the greatest right now.”

Helpful Report

Posted 4 months ago

“Hallo Heritage, bis jetzt habe ich weder Informationen zur Lieferung, noch ist die Lieferung bei mir eingegegangen. Lediglich eine DPD mail dass sich die Lieferung verschiebt und gleichzeitig aber nicht zustellbar ist, was Quatsch ist und auch die Abstellgenehmigung freigegeben ist. Also noch nicht so zufrieden.....kann noch kommen wenn die Stoßstangen da sind 8-) Gruß Ralf”

Helpful Report

Posted 4 months ago

“Always hassle free returns or exchanges. Assuming you follow the basic guidelines , never an issue. Thanks.”

Helpful Report

Posted 4 months ago

“Huge selection of Vaw parts, very quick service and delivery. All products extremely well packaged.”

Helpful Report

Posted 4 months ago

“Guten Tag ich finde es nicht gut dass ich die VAT Bezahlen muss wenn das Paket in ein Anderes Land Versendet wird. Keine Rechnungskopie für die Zollabfertigung dabei ist.”

Helpful Report

Posted 4 months ago

“I'm not sure as a trader (Volksgoods) you have started asking for feedback? I guess 80% of the parts are to replace our local stock, the other 20% ordered for a specific task. Yes the service from VW Heritage is generally very good to outstanding. If and when we do have an issue with a part purchased from you it is resolved even if there is a 'time elapsed' situation since purchase.”

Helpful Report

Posted 4 months ago

“Heritage VW parts are one of my go to companies for my Splitscreen VW. I bought and fitted a 123 ignition distributor for a friend's Spltscreen VW. I was so impressed with it, that I bought another one for my bus. The price from Heritage VW was the best around and they always deliver quickly. It's 5 stars from me. Thanks.”

Heritage Parts Centre 5 star review on 9th April 2026

Helpful Report

Posted 4 months ago

“Great customer service, going the extra mile to assist.”

Helpful Report

Posted 4 months ago

“Fantastic service, not able to supply part needed but responded to enquiry very quickly and suggested an alternative source that was spot on! Recommended and will now always try again first!”

Helpful Report

Posted 5 months ago

“All good here thank you.”

Helpful Report

Posted 5 months ago

“Ottimo fornitore.”

Helpful Report

Posted 5 months ago

“Very easy transaction, quick delivery. The aftermarket T5 rear lamp unit was easy to install although the lens seems to protrude very slightly beyond the panel. Despite this I would probably buy again if I needed to.”

Helpful Report

Posted 5 months ago

“Sorry, package until today (Order March 17!!!!) die mit arrive!”

Helpful Report

Posted 5 months ago

“Sono soddisfatto dei pezzi che ho trovato - Consegna rapida - Tutto ok - Grazie”

Helpful Report

Posted 5 months ago

“Very good service as usual, Good product and was helpful on phone for correct part Thank you.”

Helpful Report

Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 18,259 reviews