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Heritage Parts Centre Reviews

4.5 Rating 18,259 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,391
 Metrics Info
4.5
Based on 18,259 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Amir
Verified Buyer
“professional and courteious”
Helpful Report
Posted 4 months ago
Margret
Verified Buyer
“Product ordered and delivered quickly. Good value and exactly what I needed. Thank you”
Helpful Report
Posted 4 months ago
Colin
Verified Buyer
“Good parts, arrived in a good timely manner from overseas”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Evrything went well”
Helpful Report
Posted 4 months ago
Danny
Verified Buyer
“Still waiting for my part weeks later, no replacement sent, emails not very helpful”
Helpful Report
Posted 4 months ago
Hi Danny, we are very sorry for the issues with Royal Mail on this delivery.
Posted 4 months ago
Reiner
Verified Buyer
“Alles Top👍🏻👍🏻Kann es nur empfehlen”
Helpful Report
Posted 4 months ago
Jürgen
Verified Buyer
“Radlaufverbreiterungen evtl. für Golf 1 passend, aber nicht für Jetta 1, trotzdem in der Beschreibung so zu lesen.”
Helpful Report
Posted 4 months ago
Nick
Verified Buyer
“Excellent service, product was spot on and delivered quickly. Very happy. Thank you.”
Helpful Report
Posted 4 months ago
Seawings Robert
Verified Buyer
“Ordered a crankshaft sprocket for my 1993 Eurovan. Arrived in Canada within about a week. No issues whatsoever.”
Helpful Report
Posted 4 months ago
Paul Haskett
Verified Buyer
“Right hand pan half sub standard compared with the left I was sent. However Tim in returns has been great sorting it out for me.”
Helpful Report
Posted 4 months ago
We are sorry for the issue here, glad Tim was able to help put this right for you.
Posted 4 months ago
Grant
Verified Buyer
“Good prices and good variety of original parts in the shop. Quick shipping as well.”
Helpful Report
Posted 4 months ago
Steve Goodchild
Verified Buyer
“Price and delivery were great but I didn’t need the part in the end unfortunately!🥹 my fault!”
Helpful Report
Posted 4 months ago
Andy Butler
Verified Buyer
“Very easy to deal with always quality parts and very prompt delivery .”
Helpful Report
Posted 4 months ago
JAMES LOVESEY
Verified Buyer
“Always good service,prompt delivery , good part identification and range”
Helpful Report
Posted 4 months ago
Kev
Verified Buyer
“Purchased 2 light bulbs from you and both failed with in 20seconds of trying to fit my car lights sent email and pictures but never got response back so I won't be buying.again as customer service is poor.”
Helpful Report
Posted 4 months ago
Hi Kev, I am sorry about this. I have searched our email coms system and cannot find any emails from this address nor using the order reference number. Please do contact our CS team via help@heritagepartscentre.com so they can look into this for you
Posted 4 months ago
David Arcaro
Verified Buyer
“Great selection of hard to find parts for older VW's”
Helpful Report
Posted 4 months ago
Lachlan Hemsworth
Verified Buyer
“I use Heritage Parts Centre often to service, fix or modify my Beetle. They are super reliable and shipping to Australia is reasonably priced and fast!”
Helpful Report
Posted 4 months ago
Rik
Verified Buyer
“Great prices fast delivery”
Helpful Report
Posted 4 months ago
Michael
Verified Buyer
“Der Hallgeber für den Oldi kam kurzfristig an. Eine Irritation bestand in der Information Ware versandt und im Warenkorb. Die Kommunikation per Email war sehr gut, absolut professionell!”
Helpful Report
Posted 4 months ago
Francesco Scannadinari
Verified Buyer
“Still waiting for the full list of the parts ordered over 3 weeks ago”
Helpful Report
Posted 4 months ago
Heritage Parts Centre is rated 4.5 based on 18,259 reviews
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