Heritage Parts Centre Reviews

4.5 Rating 17,309 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,309 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st March 2026

Mark Cater

Heritage Parts Centre 5 star review on 12th March 2026

Darren Evans

Heritage Parts Centre 5 star review on 11th March 2026

Ivan Dello Russo

Heritage Parts Centre 5 star review on 6th March 2026

Mathew Hayes

1252

Anonymous

Anonymous // 01/01/2019

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“Useless, send parts out 3 months after I ordered them. Use just campers they are way better”

Helpful Report

Posted 6 months ago

Sorry to hear this, all our lead times are displayed on the relevent product webpage. I am sorry some items have longer lead times than others.

Posted 5 months ago

“Tutto perfetto e consegnato nei tempi. Bravi!”

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Posted 6 months ago

“Purchased starter motor in June for 16v for £196.96 Looking at prices now same part now £109.96 Was I overcharged in the first place?”

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Posted 6 months ago

“Dankeschön 👍”

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Posted 7 months ago

“I have found HPC has always been very professional to deal with. Providing quality parts and excellent customer service with great communication and fast delivery. I highly recommend them for all your VW parts.”

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Posted 7 months ago

“I was dealt with very efficiently by friendly and helpful staff.”

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Posted 7 months ago

“I've recently placed two orders from Heritage and am getting ready to place a third order. The quality of parts and service is high and dependability of timely processing is above par. Y'all are awesome!”

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Posted 7 months ago

“Heritage always has the parts I need that I can't find else where. Fast international shipping is a plus.”

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Posted 7 months ago

“Excellent quality item Quick delivery would buy from again A 1 service”

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Posted 7 months ago

“I ordered 9 different parts from Heritage I got half on the, some damaged and now they are not responding on my emails, at all I still miss the parts but they don’t return”

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Posted 7 months ago

Hi Soren I can see our team have replied to your messages and set up returns for you - please check your junk or spam folders.

Posted 5 months ago

“Per ora non mi esprimo, attendo di ricevere la seconda parte dell’ordine, a tutt’oggi non ho ricevuto notizie sulla consegna e oltretutto ho già pagato anche l’articolo mancante.”

Helpful Report

Posted 7 months ago

L'articolo che hai ordinato era esaurito al momento dell'ordine, ci dispiace. Se hai domande, contatta il nostro team all'indirizzo help@heritagepartscentre.com.

Posted 5 months ago

“A huge thank you to the team at Heritage Parts Centre. Great website to find the parts, easy check put, and prompt and efficient delivery. Regards Happy Kamper Palmerstpn North New Zealand”

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Posted 7 months ago

“good quality parts at reasonable price , quick delivery”

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Posted 7 months ago

“Alles besten geklappt, schnelle Lieferung, Teile Tip Top”

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Posted 7 months ago

“riktigt bra återkoppling samt god service”

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Posted 7 months ago

“Very good communication. Item just as described, reliable shop!”

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Posted 7 months ago

“Very helpful staff, Ryan went above a beyond to get the right part for my Landy to back on the road for a caravan weekend with the family .”

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Posted 7 months ago

“Prompt accurate service”

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Posted 7 months ago

“Bestelling zeer snel ontvangen! Uitermate tevreden.”

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Posted 7 months ago

“Not use again my t4 bumper didn't fit my t4, customer service terrible they weren't interested.”

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Posted 7 months ago

Hi Sue, we have looked into this for you and can only find one email from you asking about the lead time of some back ordered parts - which our team replied to 4 hours later. Please do reach out to us via help@heritagepartscentre.com so we can look again at this for you.

Posted 7 months ago

Heritage Parts Centre is rated 4.5 based on 17,309 reviews