Heritage Parts Centre Reviews

4.5 Rating 15,041 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Zuverlässig und gut/ Reliable and good”

Helpful Report

Posted 6 months ago

“Super Ersatzteileseite, für einen Golf 1 GTI findet man nicht mehr viele Teile Anbieter, hier bin ich fündig geworden, top Qualität, schnelle Lieferung, war richtig gut verpackt.”

Helpful Report

Posted 6 months ago

“Great customer service with excellent range of parts.”

Helpful Report

Posted 6 months ago

“Very good service. Thank you”

Helpful Report

Posted 6 months ago

“Prompt and friendly service. Thank you”

Helpful Report

Posted 6 months ago

“Very good service, and merry Christmas 🎄”

Helpful Report

Posted 6 months ago

“Fantastic service and very prompt delivery all the way to South Africa, I highly recommend them.”

Helpful Report

Posted 6 months ago

“Hi ya all I find all very much appreciated and very good quality and very good service I don't have any problems at all.”

Helpful Report

Posted 6 months ago

“Falscher geliefert links-rechts. Und für die Versandkosten der Rücknahme müsste man noch selbst aufkommen 🥲”

Helpful Report

Posted 6 months ago

Es tut mir leid, das zu hören. Wie ich sehe, hat sich unser Team mit Ihnen in Verbindung gesetzt, um Ihnen zu helfen

Posted 6 months ago

“Schnelle Lieferung, Teil wie beschrieben, gerne wieder”

Helpful Report

Posted 6 months ago

“great service as usual, highly recomend. The window regulator i fitted was top quality and fitted perfect”

Helpful Report

Posted 6 months ago

“I have been happy with most items. Lock seal , gas strut, bonnet alignment rubbers and seat guide rails. the Rocker cover gasket is probably not best quality as these are normally made from cork and have the other two parts made separate in blue and orange rubber. I am not sure what spark plugs have been supplied they are NGK but don't know the model. Outside this i am impressed with your service and speed in dispatch. Will definitely shop here again. Kind regards Brian”

Helpful Report

Posted 6 months ago

“Great parts Great service”

Helpful Report

Posted 6 months ago

“I still struggle with the new layout as before idmf uou bought an item you would get recommendations. Also I feel it's a shame you can not talk to a person as they were very helpful and had an understanding of what you required.”

Helpful Report

Posted 6 months ago

Hi Timothy, if you need advice on the correct parts to order or fitment advice you can call our technical support team. They are on the phones from 9am to 1pm Monday to Friday to answer your questions, please note this is a technical support line only - they cannot deal with general customer service enquiries. The number is 01273 444000.

Posted 4 months ago

“EXCELENTE EN REPUESTOS”

Helpful Report

Posted 6 months ago

“part arrived quickly and well packed”

Helpful Report

Posted 6 months ago

“Normaly realy satisfied but was sent wrong parts and unable to send back to get refunded or correct the order”

Helpful Report

Posted 6 months ago

“Very fast service, the parts for my Splitscreen VW are always of high quality, thank you guys.”

Helpful Report

Posted 6 months ago

“Totally Brillant”

Helpful Report

Posted 6 months ago

“Easy to navigate website, good quality products, reasonably priced, very fast shipping, Will definitely be purchasing parts through Heritage Parts again”

Helpful Report

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 15,041 reviews