Heritage Parts Centre Reviews

4.5 Rating 15,039 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,039 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th June 2025

1171

Anonymous

Anonymous // 01/01/2019

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“Item arrived as described, less than a week shipping to USA. Great transaction, Thanks”

Helpful Report

Posted 6 months ago

“Materiale perfetto,molto professionali.”

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Posted 6 months ago

“Excellent website. Easy to select and order. Delivery is as advertised and prompt. Shame my 1303s parts are becoming rare /NLA To all at Heritage; Have a great festive time”

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Posted 6 months ago

“Very satisfied”

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Posted 6 months ago

“Cannot praise your company highly enough for your prompt delivery of the items i ordered during your black friday promotion. As items had to travel to Australia i was hoping everything would be delivered without any problems. They all arrived safe and secure. Thank you again. Ps still have some orders coming in the future.”

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Posted 6 months ago

“todo fue perfecto y se ajustó al coche de maravilla”

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Posted 6 months ago

“Had just what I needed at a very fair price, quick delivery and easy to deal with website.”

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Posted 6 months ago

“Muchas piezas de W Escarabajo, en 1 semana tenía aquí el pedido, todo bien”

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Posted 6 months ago

“Item arrived in good order. Worked perfectly & rejigged easily enough to my current keys.”

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Posted 6 months ago

“Ordered some spareparts, some were ok but the headlights groomets not. Even if i ordered 2x the same item, the quality between the 2 items is different, one is covered with poweder (softer) the black one is harder. I don t really understand that difference on the same groomet. See picture”

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Posted 6 months ago

“Good range of part for my MK2 golf. It's getting harder and harder to get parts. would recommend if you have a classic VW.”

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Posted 6 months ago

“Was a little disappointed. I ordered the incorrect coilovers for my vehicle and didn't get much help with resolving the issue. Other than its probably better for me to on sell the coilovers as it will be cheaper. I understand it's my fault for ordering the wrong part but I am new to Volkswagen's. I did mention I need to order many more parts but I will do that from some where that can offer a little more help if it's the wrong part. I'm in Australia and have purchased out of other companies overseas with other cars. Have never been told it would be cheaper for me to on sell parts before.”

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Posted 6 months ago

“Überteuerte Preis, mit Teilen eines anderen Herstellers!!!!”

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Posted 6 months ago

Es tut mir leid, Ihr Feedback hier zu hören. Wenn Sie uns eine E-Mail an help@heritagepartscentre.com schicken, werden wir Ihre Anmerkungen zur Preisgestaltung und zu den Produkten prüfen - wir sind immer bestrebt, unser Angebot zu verbessern, können dies aber nicht ohne weitere Details tun.

Posted 6 months ago

“Unkompliziert und schnell. Selbst die Abwicklung eines Transportschadens lief vorbildlich. Gerne wieder”

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Posted 6 months ago

“Alles bestens; sehr gerne wieder!”

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Posted 6 months ago

“Good. But I am waiting for some parts a few weeks now, and I don't get any update on the delivery.”

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Posted 6 months ago

“Excellent service, proffesional website, quick delivery. Definitely will be shopping again”

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Posted 6 months ago

“Sent very quickly and well packed.”

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Posted 6 months ago

“Zuverlässig und gut/ Reliable and good”

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Posted 6 months ago

“Super Ersatzteileseite, für einen Golf 1 GTI findet man nicht mehr viele Teile Anbieter, hier bin ich fündig geworden, top Qualität, schnelle Lieferung, war richtig gut verpackt.”

Helpful Report

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 15,039 reviews