Heritage Parts Centre Reviews

4.5 Rating 13,719 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1078

Anonymous

Anonymous // 01/01/2019

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“Nick's been absolutely amazing. I found all the parts I needed, and Nick's been in constant contact helping me navigate through the international shipping and purchase procedures. As a result, I've put through another large order and again been nothing but impressed with Nick's customer service. One of the best buying experiences I've had. Thanks Nick, I'll be back. Joseph”

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Posted 6 months ago

“Todo resultó bien rápido y llegó lo requerido y a un valor razonable.”

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Posted 6 months ago

“Still waiting for it….,,,,🙁🙁”

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Posted 6 months ago

Hi there, I can see that one of my colleagues has updated you via email regarding the out of stock items on your order.

Posted 6 months ago

“Wonderful company to do business with. Fast service, shipping, and communication was great. Absolutely love my new shifter. My only recommendation would be for better instructions in the box for the Vintage Speed shifters. Took a few hours to figure out how to adjust the shifter base and lockout plate to be able to engage reverse and also to be able to engage 1st and 2nd gears without using the reverse lockout. After all that, shifts like butter! Very pleased.”

Heritage Parts Centre 5 star review on 30th April 2024

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Posted 6 months ago

“Am 01.04. bestellt. Lieferzeitangwabe mit 3 Wochen. Heute hgaben wir den 30.04. und keinerlei Info wann die Zierleisten geliefert werden. 2 Sterne da ich die Materialqualität und die Passgenauigkeit wegen der ausstehenden Teillieferung nicht beurteilen kann. Schade.”

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Posted 6 months ago

Hallo Klaus es tut mir leid, dass Sie diese Erfahrung gemacht haben, aber ich kann sehen, dass unser Kundenservice Sie zu Ihrer Bestellung beraten hat. Es tut mir leid für Teillieferungen, dies ist manchmal notwendig, wenn nicht alle bestellten Teile zum Zeitpunkt der Bestellung auf Lager sind.

Posted 5 months ago

“Everything arrived as I wanted. Thanks”

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Posted 6 months ago

“Would be helpful if you could speak to a person rather than just being directed to the website.”

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Posted 6 months ago

“Hard to find parts that are of good quality and reasonable price”

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Posted 6 months ago

“Paid for next day delivery which was £10 and didn’t get next day delivery, so not amused in the slightest.. I may as well if just got standard delivery”

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Posted 6 months ago

Hi Lee, sorry to hear this, sometimes our couriers let us down and I apologize. I can't see any emails regarding this order number to our Customer Service team, if you reach out to us via help@heritagepartscentre.com we will look into this further for you.

Posted 5 months ago

“Got the wrong part. My mistake. Looking for a left hand version of the door handle for sliding door of vw T 4 van.”

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Posted 6 months ago

“Qualitäts Ware”

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Posted 6 months ago

“Buen servicio y buena calidad!!!”

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Posted 6 months ago

“I always get a good service from Heritage Parts Centre as I have used them several times given I have an old (32 years) Golf - I can depend on them to keep me on track to choosing the right parts for my car - usually I communicate with Rob who is amazing.”

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Posted 6 months ago

“Alles gut gelaufen. KANN MAN EMPFEHLEN 👍👍”

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Posted 6 months ago

“Parts arrived in a timely manner and quality was good.”

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Posted 6 months ago

“Quick delivery quality parts”

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Posted 6 months ago

Thanks for the 5-Star review Colin!

Posted 6 months ago

“Very pleased with my items, no doubt I will be using you guys again & again as I have recently purchased a 1979 t2 baywindow crew cab pickup may thanks 😀”

Heritage Parts Centre 5 star review on 28th April 2024

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Posted 6 months ago

Dear Antoni,Thank you so much for your fantastic 5-star rating of Heritage Parts Centre! We sincerely appreciate your support and are thrilled to hear that you are very pleased with your items. Your kind words about our products mean a lot to us. We are delighted to be a part of your journey with your 1979 T2 Baywindow Crew Cab Pickup, and we're honored to have earned your trust. Rest assured, we'll continue to provide you with the top-quality parts you need for your vehicle. Once again, thank you for choosing Heritage Parts Centre. We look forward to serving you again and again in the future. Should you have any questions or need assistance, please don't hesitate to reach out to us. Best regards, Heritage Parts Centre

Posted 6 months ago

“Great communication and great service thank you.”

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Posted 6 months ago

Glad to hear it Jamie, cheers! Heritage Parts Centre

Posted 6 months ago

“only place to find many parts”

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Posted 6 months ago

Thanks for the 4-Star review!

Posted 6 months ago

“Fast delivery, great customer service. Inordered a couple of wrong parts and rrturn process was simple and refund provided”

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Posted 6 months ago

Glad we could we help Jodie!

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 13,719 reviews