Heritage Parts Centre Reviews

4.5 Rating 16,689 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,689 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Bought a pair of bonnet struts from other vendors, they did not work. bought a set from Heritage work perfect! Easy purchase and quick delivery,”

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Posted 6 months ago

“The part arrived in good shape, fitted and resolved problem. Thank you very much HPC.”

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Posted 6 months ago

“Outstanding service as allways”

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Posted 6 months ago

“Part arrived on time and was able exactly as advertised! Very pleased.”

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Posted 6 months ago

“Really very good service I work in the parts business really good to deal with I have been dealing with Vw heritage with a good few years”

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Posted 6 months ago

“Brilliant. Ordering and collection is top notch. Even if I couldn’t collect living near by I would defo use Heritage Parts.”

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Posted 6 months ago

“Great service as usual. Many thanks”

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Posted 6 months ago

“Speedy shipping and a great product! Fit my ‘97 Defender 90 perfectly.”

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Posted 6 months ago

“Great quality part for my classic Golf GTi. Thank you.”

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Posted 6 months ago

“A well organised and an ideal conduit for oe and quality alternative VW parts”

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Posted 6 months ago

“5-Star Review for Heritage Parts Absolutely outstanding service from Heritage Parts! I was struggling to source some very specific components for my T1 Brazilian import camper — parts that seemed impossible to find anywhere else. After hitting dead ends with other suppliers, Heritage came through in a big way. Not only did they have exactly what I needed, but they also got the parts out to me with next-day delivery. I genuinely thought I’d be waiting weeks or scouring obscure forums, but Heritage sorted it all quickly and professionally. If you’re restoring or maintaining a classic VW and need rare parts, I can’t recommend them enough. Lifesavers!”

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Posted 6 months ago

“Excellent quality parts, very competitive prices, fast dispatch .”

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Posted 6 months ago

“As always, supply & delivery of parts as ordered arrived within a short time frame, very satisfying.”

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Posted 6 months ago

“Quality parts much better than normal patent part rubbish”

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Posted 6 months ago

“Still waiting for my order”

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Posted 6 months ago

“Hello, the part was installed without any problems. It was shipped via UPS, but there was a problem in Shenzhen. After arriving at Narita, it flew to Tokyo, and it took 10 days to arrive after I ordered it. The last time I ordered a muffler, it took 5 days, so this time it felt longer. I feel like there are a lot of problems in Shenzhen.”

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Posted 6 months ago

“Very pleased with the service, prompt and efficient”

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Posted 6 months ago

“Staff very helpful & knowledgeable. Made ordering very easy. Parts arrived in good time. All good quality products.”

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Posted 6 months ago

“Fast delivery. Great parts. Very pleased”

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Posted 6 months ago

“fast and reliable, as usual”

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Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 16,689 reviews