Heritage Parts Centre Reviews

4.5 Rating 13,719 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

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“Hello, yes we have been shopping with you for over 15 years and we have quite a few vintage vehicles vws as we have purchased quite a lot of items off you. We were wondering if there would be any chance of us getting discount as I am running a small business restoring Vws look forward to hearing from you. Many thanks”

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Posted 6 months ago

“Seem like a good company to deal with. Reasonable prices and fast delivery.”

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Posted 6 months ago

“Excellent quality part”

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Posted 6 months ago

“You have a great selection of parts, but unfortunately when I’ve tried to call l to ask about something you can only do it by email. In my opinion this is a massive downside and I strongly suggest that you have people who customers can talk with regards Karl.”

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Posted 6 months ago

“No problems encountered throughout my purchase, happy days.”

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Posted 6 months ago

“Ich habe für meinen eine Abdeckung für hinten bestell, mega. So wie es sein muss. Werde wieder bei Ihnen bestellen.”

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Posted 6 months ago

“Fantastic company very easy to deal with, the website is easy to use Fast delivery Thank you to all at heritage parts”

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Posted 6 months ago

“Very pleased”

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Posted 6 months ago

“Ninguna.todo bien.”

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Posted 6 months ago

“I did not receive this item and I’m still waiting for a response from you guys”

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Posted 6 months ago

HI Jeff, I cant see any emails to our help team from your email address or order number detail. Please do reach out via help@heritagepartscentre.com if your issue has not been resolved.

Posted 6 months ago

“Superb quality parts reasonably priced delivered next day. Highly recommended”

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Posted 6 months ago

“Golf door handle, locating spring broke while fitting, no undue pressure. Managed to salvage old one from the discarded handle, but that should not have been required.”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“The parts I ordered fitted great and very good quality, defantly will be sorucing parts from them again.”

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Posted 6 months ago

“good service, good product, a little more pricey but you get the quality”

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Posted 6 months ago

“Used Heritage Parts many times over the years of having my venerable VW T5 camper van. I find their quality of service and products very reliable. They are my go to source for parts.”

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Posted 6 months ago

“Very good!!”

Heritage Parts Centre 5 star review on 8th May 2024

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Posted 6 months ago

“Good quality part and got what I ordered very happy. Only thing that could be improved is the delivery because it took about a week to arrive which I was not to happy about but other wise very good place and will be get more items.”

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Posted 6 months ago

Thank you so much for taking the time to rate us with 5 stars! We greatly appreciate your positive feedback regarding our good quality parts and your satisfaction with the item you ordered. We are glad to hear that you had a positive experience with Heritage Parts Centre. We apologise for any inconvenience caused by the delivery time taking about a week. We understand that timely delivery is important to our customers and we are constantly working towards improving our delivery process. Your feedback is valuable to us and we will make sure to pass it along to our team for consideration. Once again, thank you for your kind words and for choosing Heritage Parts Centre. We look forward to serving you again and providing you with more quality items in the future. Heritage Parts Centre.

Posted 6 months ago

“Good parts not cheap plastic and the like”

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Posted 6 months ago

Hi Mike, Thank you for your 5-star review. Heritage Parts Centre

Posted 6 months ago

“Never a issue!”

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Posted 6 months ago

Thanks Carlos! Heritage Parts Centre

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 13,719 reviews