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Heritage Parts Centre Reviews

4.5 Rating 18,259 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,391
 Metrics Info
4.5
Based on 18,259 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Anonymous
Verified Buyer
“Quick easy process”
Helpful Report
Posted 4 months ago
Martin
Verified Buyer
“Die Teile sind sehr gut (waren allerdings nur Stehbolzen) und der Preis ist im Vergleich auch gut. Allerdings war die Lieferzeit statt der angegebenen 3 Tage fast 2 Wochen.”
Helpful Report
Posted 4 months ago
Mike Schieveen
Verified Buyer
“super service.”
Helpful Report
Posted 4 months ago
Neil Miller
Verified Buyer
“Used Heritage since they began, items as described, returns no issues, and waiting times seem to be fairly accurate. Shame larger repair panels are not available especially beetle rear quarters including heater channel closing and wheel arch fixing area.”
Helpful Report
Posted 4 months ago
Andrew Orr
Verified Buyer
“I am extremely grateful to Heritage Parts Centre for their technical help line. I have called a number of times to enquire about parts compatibility and about parts no longer produced by VW, Bosch, etc. Your advisors have been approachable, knowledgeable and willing. Thank you, Andrew”
Helpful Report
Posted 4 months ago
Doug Yates
Verified Buyer
“Always have my orders attented to in a prompt time. Any problems with orders are conveyed by email and I am always informed of delays. Can reccomend them highly and Im in Australia.”
Helpful Report
Posted 4 months ago
Richard Wallace
Verified Buyer
“I haven't seen the part. Australia post has lost the parcel and I'm still trying to find it.”
Helpful Report
Posted 4 months ago
Anonym
Verified Buyer
“Ware alles in Ordnung. Aber leider eeeeewig gewartet so dass ich in urlaub ohne meine isolierungsteile fahren musste. Schade!”
Helpful Report
Posted 4 months ago
Carlos López Rodríguez
Verified Buyer
“Todo bien, gracias”
Helpful Report
Posted 4 months ago
David
Verified Buyer
“Excellent service and delivery on time.”
Helpful Report
Posted 4 months ago
Tracy
Verified Buyer
“Very helpful and informative, quick delivery, great service”
Helpful Report
Posted 4 months ago
Marco Mulas
Verified Buyer
“Benissimo”
Helpful Report
Posted 4 months ago
Riley Strudwick
Verified Buyer
“Some parts were good, the golf mk2 1.3 carb base flange gasket both I have bought have split not very good quality”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Ordered at distance via the internet iCarsoft Porsche V3 OBD2 Diagnostic to fix a fault on the ECU for the CRR23 and Bose Amp. Plugged the unit in and it couldn’t see either item on the ECU. Raised a return through the Heritage process and they rejected the return as I had plugged the tool into the car… How would you know the tool isn’t fit for purpose if you do not plug it in…?”
Helpful Report
Posted 4 months ago
Hi Zac, sorry to hear this. We cannot accept returns on used items, and we warn customers to check suitability before purchase for this reason. The product description states you must check suitability for your model before ordering, the product description says "Please note: Some functions may not be available on all years or models, and certain features may require manufacturer-specific access codes. Always confirm compatibility with your specific Porsche before use."
Posted 4 months ago
Evan Standley
Verified Buyer
“Thanks Team - All the way fropm Oz and appreciate the service and the information provided.”
Helpful Report
Posted 4 months ago
Harald Fricke
Verified Buyer
“Lagernde Artikel wurden wie üblich im zeitlichen Rahmen geliefert. Artikel bei denen eine Lieferzeit von drei Wochen angegeben wurde, sind jetzt ohne genauere Angabe frühestens nach sechs Wochen lieferbar. Ich glaube, dass auch diese schwammige Aussage nicht zutreffend ist. Ich bin nicht zufrieden!”
Helpful Report
Posted 4 months ago
Neil Wise
Verified Buyer
“Only recently discovered them but have already placed multiple orders. Great pricing on hard to find parts for classic Porsche cars. Shipping is fast and when they say "in stock" it means in stock, unlike some other parts specialists. Highly recommended.”
Helpful Report
Posted 4 months ago
Rik
Verified Reviewer
“I hope it wil work well but I'm still waiting for this part (ordered on teh 7th of april to arrive!”
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Posted 4 months ago
Philip Cleaver
Verified Buyer
“Very helpful and great service”
Helpful Report
Posted 4 months ago
Davy Manson
Verified Buyer
“It was my first purchase with Heritage Parts and through a minor clerical error a incorrect part was sent. The way the staff handled the issue and replaced the part was faultless, real customer care and no fuss approach was very reassuring. Without doubt I will be recommending Heritage Parts to my friends and will be a returning customer. Thank you!!”
Helpful Report
Posted 4 months ago
Heritage Parts Centre is rated 4.5 based on 18,259 reviews
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