Heritage Parts Centre Reviews

4.5 Rating 17,293 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,293 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 15th May 2026

1254

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Sehr zufrieden. Immer wieder gerne!”

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Posted 6 months ago

“Hoses fitted well at a decent price”

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Posted 6 months ago

“Parts fitted perfect and great quality”

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Posted 6 months ago

“I am in Greece, looking for a part which a main VW dealer on my island could not aquire........ A shifty on the Internet gave me your details and, after arranging with a friend who makes regular trips here, I sent off my order and paid my bill. The order was shipped and recieved by my friend 4 days later. who has now hand carried to me today. Follow up is superb and will definately purchase any further parts requirements from your company Thank you again.”

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Posted 6 months ago

“The delievry was very promt - butmy snorkel for my defender 110 came with the wrong size bolts.”

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Posted 6 months ago

“Heritage. No. Customer Service, none. Wrong assembly parts (and hardware. Please replace my 3-bow aluminum rack with the proper replacement. Sincerely, Stephen Belluomini”

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Posted 6 months ago

Hi Stephen Sorry to hear of your experience here. Please email our team back, they have asked for images to show our technical support team.

Posted 5 months ago

“Die Stoßstangen sind schlecht verarbeitet. Einige schräge Bohrungen. Zudem musste ich einige Gewinde nachschneiden. Hatte extra nicht die billigste Stoßstange genommen, wurde aber enttäuscht. Die Oberflächen sind allerdings sauber gearbeitet.”

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Posted 6 months ago

“Alles gut.”

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Posted 6 months ago

“Lo que esperaba”

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Posted 6 months ago

“Parts are perfect great fit look great Thank You”

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Posted 6 months ago

“Great company to deal with A+++++”

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Posted 6 months ago

“Buenos días, aún no he recibido el pedido Horario comercial. NO SOY PARTICULAR”

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Posted 6 months ago

“Good service for the other side of the world!”

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Posted 6 months ago

“No tengo que criticar nada. Todo me parece perfecto 👌”

Heritage Parts Centre 5 star review on 29th October 2025

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Posted 6 months ago

“Teil passt und sieht gut aus.”

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Posted 6 months ago

“Heritage Parts Centre are great, but the part I bought broke yesterday about 3 weeks after install. Bit miffed!”

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Posted 6 months ago

Hi there I am sorry to hear this, please reach out to us via our email - help@heritagepartscentre.com - and we will happily resolve this for you Many Thanks HPC

Posted 4 months ago

“Always use Heritage for all my projects, quick delivery, good quality parts.”

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Posted 6 months ago

“Order number :- 0002257254 Please contact me to resolve outstanding issue”

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Posted 6 months ago

Hi Neil I am sorry to hear there is an issue with your order Please reach out to us via our email - help@heritagepartscentre.com - and we will do our best to help you Many Thanks HPC

Posted 4 months ago

“in a word 'Fast' !”

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Posted 6 months ago

“Heritage deserve more than 5 stars. The parts I ordered arrived on time and when I had a ferment issue the replacement parts arrived next day. Comms via email isn’t usually my preferred way to deal with returns and issues but the team make it work excellently. Thank you”

Heritage Parts Centre 5 star review on 28th October 2025

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Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 17,293 reviews