Heritage Parts Centre Reviews

4.5 Rating 15,036 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,036 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st June 2025

1173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Ļoti labas kvalitātes preces.”

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Posted 5 months ago

“Fast Delivery. Part was Good Quality and fitted very well Definitely be buying from again and can highly recommend”

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Posted 5 months ago

“Reasenable prices and good product choice”

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Posted 5 months ago

“Great service”

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Posted 5 months ago

“Parts arrived, fitted and fell apart first turn! Engine oil cap - managed to remove, eventually. Went to breakers for a genuine….genuine part.”

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Posted 5 months ago

Hi Daniel, I'm really sorry to hear about your experience with this part. It's frustrating when things don’t meet expectations. Our goal is to provide quality items, so we appreciate your feedback. Please reach out to our customer service team at help@heritagepartscentre.com so we can help to resolve this issue.

Posted 4 months ago

“Am really pleased with Heritage - think they are the BEST.”

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Posted 5 months ago

“Absolutely brilliant selection of VW parts, all at great prices. Brilliant packing and delivery too.”

Heritage Parts Centre 5 star review on 3rd January 2025

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Posted 5 months ago

“Very pleased with service, will definitely use again”

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Posted 5 months ago

“Las piezas recibidas están correctas, pero el bono de Black Friday no funciinó. Mejor no ofrezcan nada que no puedna cumplir. Un saludo,”

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Posted 5 months ago

“extremely happy”

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Posted 5 months ago

“Gute und schnelle Beratung und Beantwortung offener Fragen per mail - schnelle Lieferung - gute Teile... Das sind halt einfach 5 Sterne... :-)”

Heritage Parts Centre 5 star review on 1st January 2025

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Posted 5 months ago

“excellent products”

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Posted 5 months ago

“Exceptional service and prompt delivery as usual”

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Posted 5 months ago

“Tutto perfetto, tutto come descritto nelle informazioni, prezzi onesti”

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Posted 5 months ago

“Very pleased with the service and the staff very helpful. I will be purchasing again as I have another new project. Would also like to add that I find the Web Site very easy to use, would like it to be faster but perhaps it is my laptop !!”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Buongiorno, ho cercato di mettermi in contatto, ho spedito diverse email e non ho ricevuto risposta. Il materiale acquistato non é compatibile con il mio Volswagen T4, rispondere é cortesia. Buon anno Molinari Fabrice-Michelotti Maurizio”

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Posted 5 months ago

Ciao Abbiamo risposto alla sua richiesta in precedenza, ho copiato la nostra risposta in una nuova e-mail e l'ho inviata nuovamente. Ci scusiamo per l'inconveniente.

Posted 5 months ago

“Very helpful organization, prompt with deliveries, answered any questions when asked. When i say prompt delivery I,m talking Australia.”

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Posted 5 months ago

“Got nearly all the parts I needed, just odd item out of stock. Otherwise a great service and speedy delivery, top notch 👌”

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Posted 5 months ago

“Ware qualitativ sehr gut. Pünktliche Lieferung”

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Posted 5 months ago

Vielen Dank, Thomas! Es freut uns sehr zu hören, dass die Qualität Ihrer Ware und die pünktliche Lieferung Ihren Erwartungen entsprochen haben. Wir freuen uns auf Ihren nächsten Besuch!

Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 15,036 reviews