Heritage Parts Centre Reviews

4.5 Rating 16,682 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,682 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“Parts have never arrived so very hard to leave a review. Not impressed.”

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Posted 6 months ago

Hi there Our records and the tracking data indicate your order was delivered the next day, as one of my colleagues mentioned to you via email. If there are any further issues please do reach out to us via help@heritagepartscentre.com

Posted 5 months ago

“Great service to Australia”

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Posted 6 months ago

“Helpful and friendly advice and service, excellent delivery time.”

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Posted 6 months ago

“First class quality and service. Will be using them again for sure.”

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Posted 6 months ago

“DPD left my vintage speed parts on the door step and not on my safe place - the app does not let you complain and says I need to tell the company I was dealing with - so there you go’”

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Posted 6 months ago

“This window trim is not for a Rialto Winnebago”

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Posted 6 months ago

“Quick delivery. Exhaust fits well, but the join is a little loose to the exist link pipe so needed fire gum to ensure gas tight seal.”

Heritage Parts Centre 5 star review on 19th August 2025

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Posted 6 months ago

“Herritage parts is by far the best place to get your vintage VW parts & accessories even if you live in Australia. I have purchased numerous goodies and they always arrive on time and at a good price.”

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Posted 6 months ago

“Fast delivery Good quality”

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Posted 6 months ago

“Excellent website. Good inventory. Fast delivery”

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Posted 6 months ago

“Je sais très satisfait de la qualité des pièces commandées et pour le service merci ! À une prochaine! Bernard”

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Posted 6 months ago

“Es hat ein bisschen gedauert bis meine Bestellung verschickt wurde. Also es dann so weit war ging es aber schnell. An sich was auch alles gut verpackt. Produkt nicht absolut überragend aber okay.”

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Posted 6 months ago

“Alles bestens !”

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Posted 6 months ago

“Excellent service. Well recommended.”

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Posted 6 months ago

“Pedalgummi Käfer/VW Bus”

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Posted 6 months ago

“Fast dispatch and understanding sales team”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Bestellablauf war super, es hat alles geklappt”

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Posted 6 months ago

“Come già in passato, considero l'acquisto soddisfacente.”

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Posted 6 months ago

“Hallo liebes Team, der Oeltemperaturgeber ist OK,was bei weitem nicht OK ist, ist der Versand. Seites Heritage sind 1-2Tage ausgeschrieben. Das Teil hat 1 Woche gebraucht um bei mir anzukommem.Es gibt immer andere die das Verschuldet haben, für mich zählt aber der Verkäufer. Also nicht wieder Heritage.”

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Posted 6 months ago

Das tut uns leid, aber nach Überprüfung können wir feststellen, dass Ihre Bestellung am Tag nach Ihrer Bestellung versandt wurde und laut DHL-Sendungsverfolgung am Tag danach zugestellt wurde, also innerhalb von 2 Werktagen, wie versprochen.

Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 16,682 reviews