Heritage Parts Centre Reviews

4.5 Rating 13,718 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,718 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“excellent products excellent customer service”

Helpful Report

Posted 6 months ago

Dear Mr Harrison,Thank you so much for your wonderful 5-star rating of Heritage Parts Centre! We appreciate your kind words and are thrilled to hear that you found our products and customer service to be excellent. We also wanted to take a moment to express our gratitude for your loyalty as a customer. It means a lot to us to have customers like you who continue to support and trust in our brand. Thank you once again for choosing Heritage Parts Centre and for your continued support. We look forward to serving you with excellence in the future! Heritage Parts Centre

Posted 5 months ago

“Not very happy items I purchased £190 returned items and only received £154 back so you have charged me VAT and tax for something I haven’t got which is now back with you Terry Willson”

Helpful Report

Posted 6 months ago

“Good range of parts, responsive to questions. Nice quality parts & prompt deliveries.”

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Posted 6 months ago

Thank you for your kind words Larry! Heritage Parts Centre

Posted 5 months ago

“I’m very satisfied with the service that you provided… I’ll recommend your company to anyone who wants to get parts for any project they have. Thanks, Mario.”

Helpful Report

Posted 6 months ago

Dear Mario,Thank you so much for your fantastic 5-star rating of Heritage Parts Centre! We truly appreciate your kind words and are thrilled to hear that you are very satisfied with the service we provided. Your recommendation means the world to us, and we are delighted to know that you will be recommending our company to anyone in need of parts for their projects. Once again, thank you for choosing Heritage Parts Centre. We truly value your business and look forward to serving you again in the future. Best regards, Heritage Parts Centre

Posted 5 months ago

“Bis heute keine Ware erhalten?????”

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Posted 6 months ago

Wie ich sehe, hat unser Kundenservice Sie über Ihre Bestellung informiert. Es tut mir leid, dass es eine Weile gedauert hat.

Posted 5 months ago

“Ordered chin spoiler for my Rabbit. Your company was on the ball and I am very happy with it. Quick arrival!! THANKS!!”

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Posted 6 months ago

Hi Dennis, Thanks for your 5-star review! Heritage Parts Centre

Posted 5 months ago

“Good customer service and knowledge by mark w”

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Posted 6 months ago

Thanks for your kind words Mark! Heritage Parts Centre

Posted 5 months ago

“Mi avevano dato 4 settimane per la consegna , ed è stato vero . Tutto ok Ho fatto altri acquisti da loro ed è andata sempre tutto Ok.”

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Posted 6 months ago

“My order was handled in a timely manner and was very satisfied with the quality of the part I recieved. Which is not commen I have found with Beetle reproduction parts. I would highly recommend this company to friends and will most likely order more from them when needed.”

Helpful Report

Posted 6 months ago

Dear William,Thank you so much for giving Heritage Parts Centre a stellar 5-star rating! We are thrilled to hear that your order was handled efficiently and that you were satisfied with the quality of the part you received. We take great pride in offering top-notch reproduction parts for Beetles, and it's fantastic to know that our efforts have exceeded your expectations. We truly appreciate your recommendation and would be more than happy to serve your friends as well. Remember, whenever you need more parts in the future, we'll be here to assist you with the same level of dedication and quality. Thank you once again for choosing Heritage Parts Centre! Heritage Parts Centre

Posted 5 months ago

“Alles bestens, gerne immer wieder!!”

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Posted 6 months ago

“Quick responce,delivered on time in good condition”

Helpful Report

Posted 6 months ago

Good to here Ian! Thanks for the review. Heritage Parts Centre

Posted 5 months ago

“Great service from the team. Had to change an order and it was a problem. Good people make the business. Thank you.”

Helpful Report

Posted 6 months ago

Hi Chris, Thank you for your kind words, I assume from 5-star review that there in fact was no problems. Hope to help you again in the future. Heritage Parts Centre

Posted 5 months ago

“A big thank you goes out from me, to Heritage Parts Centre. If it wasn't for your support over the past (10) years, I'd be a lost. Finding new (replacement parts) for a Mk1 Golf Cabriolet 88 is difficult enough. There support throughout my ownership of the said vehicle, has been a joy. Keep up the good work Guys and thanks again. 👍”

Helpful Report

Posted 6 months ago

Thank you so much for leaving us a fantastic 4-star rating! We truly appreciate your support and loyalty to Heritage Parts Centre over the past (10) years. It means the world to us that we have been able to assist you in finding those elusive replacement parts for your beloved Mk1 Golf Cabriolet 88. We are delighted to hear that our support throughout your ownership of the vehicle has been a joy, and we are committed to maintaining this level of service for all our customers. Your kind words motivate us to keep up the good work. Once again, a big thank you goes out from me and all of us at Heritage Parts Centre. We are here to support you with any future automotive needs you may have, and we are thrilled to have you as a loyal customer. Thank you once again for your continued trust in us. Heritage Parts Centre

Posted 5 months ago

“Thank to Mr Ramon R who quickly solved a shipping problem”

Helpful Report

Posted 6 months ago

Thank you for your kind words Antonio, I will pass them onto Ramon! Heritage Parts Centre

Posted 5 months ago

“Arrived exactly how described. quality parts. Will order from again”

Helpful Report

Posted 6 months ago

Thank you for the 5-star review! Heritage Parts Centre.

Posted 5 months ago

“First delivery time and quality product”

Helpful Report

Posted 6 months ago

Dear Adam,Thank you for taking the time to rate and review Heritage Parts Centre. We are thrilled to hear that you have awarded us with a five-star rating! Your feedback is incredibly important to us, and it encourages us to continually provide the best possible service to our customers. We are glad to know that your experience with Heritage Parts Centre was satisfactory. We also appreciate your mention of our first delivery time and the quality of our products. Ensuring prompt delivery and offering top-notch products are top priorities for us, and we are delighted that we met your expectations in these areas. Thank you once again for your kind words and for choosing Heritage Parts Centre. We look forward to serving you again in the future. Heritage Parts Centre.

Posted 5 months ago

“Excellent ,helpful staff who were knowledgeable. Parts arrived as described and on time.”

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Posted 6 months ago

Thanks Jerry! Heritage Parts Centre.

Posted 5 months ago

“Poorest delivery 5 weeks waiting time!!! Splitter looks good.”

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Posted 6 months ago

Hi Dimitrijs, I am sorry to hear this item has a long lead time. We do our best to source our stock as quickly as we can, but sometimes have to wait for our suppliers. Glad to hear you're happy with the product.

Posted 5 months ago

“Always helpful, great range of parts in stock.”

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Posted 6 months ago

Hi Kevin, Thanks for the 5-star review and your kind words. Heritage Parts Centre.

Posted 6 months ago

“Good website, communication and fast Delivery”

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Posted 6 months ago

Cheers Paul, thanks for the 5-star review! Heritage Parts Centre

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 13,718 reviews