Heritage Parts Centre Reviews

4.5 Rating 14,533 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

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“Previous purchases had been fine. Correct part and communication to help get to the right part. Last order was not correct having waited 3 months for it to be in stock. Not sure what car the parts will fit but definitely not the vehicle the part number relates to.”

Helpful Report

Posted 6 months ago

Hi Stuart, I am sorry to hear this. I can see that our returns team have been in contact with you, sorry for your experience with this order.

Posted 6 months ago

“Havnt received it.”

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Posted 6 months ago

Hi Mike, I can see that our customer service team have been in contact with you about your order and let you know about the back ordered part to follow.

Posted 6 months ago

“Gernwieder hat toll geklappt”

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Posted 6 months ago

“Very pleased with the products purchased. Very professional service and fast shipping !”

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Posted 6 months ago

“Easy to follow website, item as described, fast delivery, faultless really.”

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Posted 6 months ago

“Der Hebel passt zwar in die Originalen Bohrungen ist aber zu Groß für den Golf 1 Cabrio”

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Posted 6 months ago

“Can’t believe it’s £3:75 P&p for a clip n90047001”

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Posted 6 months ago

“Good quality part and fitted as it should ,happy with the sale.”

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Posted 6 months ago

“beste allemaal ik heb 12 mailtjes met jullie gedaan ,,de een wist helemaal niet waarover het ging in het beging was er sprake van om ruilen ,maar ik heb begrepen dat er 2 fabrieken zijn om te kopen en de terug leverin ,dat stemt niet af op mekaar ,,er werd niet direct gesproken over terug betaling ,wat wel voor elkaar is gekomen 1 maand later ik Arend doe de lieve groeten aan Don ;;Annebel ;;Ron Tim Katherina tenslotte veel lief in jullie werk OJA de laaste mail was van katherine gewoon in het nederlands ;; dat maakt het een stuk makkelijker”

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Posted 6 months ago

“Hi Completely wrong colour it’s more of a green / aqua is there any chance as it costs a bit of money to get this can I return it for a refund?? Regards Scot”

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Posted 6 months ago

Hi Scot, sorry to hear that. Please email our customer service team via help@heritagepartscentre.com so they can look into this for you.

Posted 6 months ago

“No doubt I will need som more stuff for my golf, just keeping a look out for new products/products coming in Good Quality, finished the car off Mark”

Heritage Parts Centre 5 star review on 8th October 2024

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Posted 6 months ago

“Quick and easy to order the parts I needed.”

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Posted 6 months ago

“Too long shippingtime so i cancelled the order but costumer service wrote back that we should wait”

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Posted 6 months ago

Hi Kevin, I can see that our team managed to sort this out for you - sorry for the stock lead time on this order.

Posted 6 months ago

“Bin super zufrieden. Alles so bekommen wie beschrieben und bestellt.”

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Posted 6 months ago

“very good , easy to order and fast delivery”

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Posted 6 months ago

“Top Ware,schneller Versand .Alles super”

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Posted 6 months ago

“Ordered a glow plug relay for my mk1 lt35. Very reasonably priced. Opted for standard delivery and item turned up next day. Very Happy.”

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Posted 6 months ago

“Great description for parts, amazing service.”

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Posted 6 months ago

“Super Abwicklung, Lieferung. TOP. Werde ich sicher wieder bestellen.”

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Posted 6 months ago

“very good parts senter”

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Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 14,533 reviews