Heritage Parts Centre Reviews

4.5 Rating 14,533 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

Write Your review

Tell us how Heritage Parts Centre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Español

Italiano

“Quick delivery to Australia & very helpful & quality parts 👍 Thanks 🙏”

Helpful Report

Posted 6 months ago

“Good quality products with fast delivery”

Helpful Report

Posted 6 months ago

“ottimi prodotti (guarnizioni vetri VW T3) , forse un poco lenti nella consegna.”

Helpful Report

Posted 6 months ago

“Absolutely amazing service”

Helpful Report

Posted 6 months ago

“Great service very efficient and helpful order dispatched and delivered on time !”

Helpful Report

Posted 6 months ago

“Super easy website, and quick delivery”

Helpful Report

Posted 6 months ago

“Alles bestens gelaufen”

Helpful Report

Posted 6 months ago

“Ottimo prodotto spedizione veloce”

Helpful Report

Posted 6 months ago

“Prompt, efficient service”

Helpful Report

Posted 6 months ago

“Good prices, easy to use site, Awsome service”

Helpful Report

Posted 6 months ago

“So far made one order to test quality and how fast it will be shipped in Montenegro, and I'm very satisfied. Hope to make a new orders soon”

Helpful Report

Posted 6 months ago

“Very happy with product and service.”

Helpful Report

Posted 6 months ago

“Schnelle Lieferung und Teile für mein Auto die selten geworden sind. Gerne wieder”

Helpful Report

Posted 6 months ago

“Versand klappt immer sehr gut, die Felgen auch Super, das Gutachten, bzw. Die ABE gab es allerdings nur auf Nachfrage.”

Helpful Report

Posted 6 months ago

“Been a customer for 20 years. Heritage is only a 35 min drive so it’s easy when I need something short notice, however I don’t much care for the collection point in the end of a corridor instead of the shop, but I understand the likely reasons due to Covid and so on, and the shop could be a little bit hit and miss at times anyway as you felt like you were taking staff away from their jobs behind the scenes. The range of items for different price points where available can be useful as repro stuff isn’t always the best quality. If I’m not in a rush I certainly look at the wider market, some specialist suppliers are better for some items than others, while it can also be useful to look at non-specialists as prices are often lower. It’s the price you pay to have the convenience of most things all in one place and easy to find. One thing that’s annoying is these poorly thought out surveys, for instance it asks how I communicated but I didn’t, I just filled in a web returns form, but there’s no option for that. Likewise it asks how quick was the response was, with options”

Helpful Report

Posted 6 months ago

“Quality parts but very disorganised and difficut to deal with”

Helpful Report

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 6 months ago

“I haven't received this part yet”

Helpful Report

Posted 6 months ago

Hi Tapio, I can see that my colleague has informed you via email about the out of stock items on your order.

Posted 5 months ago

“Arrived as expected.”

Helpful Report

Posted 6 months ago

“Excellent Service .Fast Delivery.very Happy Customer.Will Use Again.”

Helpful Report

Posted 6 months ago

Heritage Parts Centre is rated 4.5 based on 14,533 reviews