Heritage Parts Centre Reviews

4.5 Rating 13,716 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Leider sind die Dichtungsgummis nicht weich genug.”

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Posted 5 months ago

“Todo correcto y responden rapido a cualquier duda”

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Posted 5 months ago

“Reliable parts supplier”

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Posted 5 months ago

“Everything was on time”

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Posted 5 months ago

“Preis - Leistung war i.O. Die Lieferzeit war eine Katastrope. Ich habe noch nie, seit Beginn des Onlinehandels, so lange auf eine Bestellung gewartet. Und das wohlgemerkt, ohne jedwede Information. Natürlich kommt bei einer Kaufabwicklung auf diese Art und Weise der Gedanke auf, an einen Fake-Shop geraten zu sein. Dann ist man als Käufer beunruhigt und fängt an, Bewertungen zu studieren. Viele Bewertungen sagen genau das gleiche aus. Fazit: Ihr habt coole Ware zu überwiegend korrekten Preisen. Die Liegerzeit war lang. Hauptproblem ist aber die nicht stattfindende Kommunikation. Dadurch habt ihr mich abgeschreckt und bin sehr wahrscheinlich nicht der einzige. Mit freundlichen Grüssen”

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Posted 5 months ago

Vielen Dank für Ihr Feedback. Es tut mir leid, dass wir mit unserer Kommunikation die Erwartungen nicht erfüllt haben, ich habe dies an unser Team weitergeleitet, damit wir uns verbessern können.

Posted 5 months ago

“Sehr zeitnah, gelieferte Ware gut verpackt, Qualität stimmt, Preis / Leistung sehr gut immer wieder Ein Teil wurde nachgeliefert mit einem kleine sehr netten extra …”

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Posted 5 months ago

“Zügige Lieferung und genauere Beschreibung der Teile.”

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Posted 5 months ago

“Alles prima gelaufen. Gerne wieder.”

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Posted 5 months ago

“good timing got it”

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Posted 5 months ago

“Found my VW master cylinder for the best price. It was delivered in 2 days. Perfect fit for my van. I am very happy with the service, will contact again if I will need more parts.”

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Posted 5 months ago

“Wie es sein soll. Rückfragen wurden schnell beantwortet.”

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Posted 5 months ago

“Everything I've bought has had to be cut or trimmed. Parts are good quality”

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Posted 5 months ago

“My dealing with Heritage have been excelent. I had an issue with an aerial and they had no hesitation in offering a full refund though i had not requested it. A good company to deal with.”

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Posted 5 months ago

“Excellent service as always”

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Posted 5 months ago

“My dealing with them was a joy, there professional and straight saying when my gearbox would be delivered etc”

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Posted 5 months ago

“Arrived 3 months after sold car”

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Posted 5 months ago

Hi Charles, sorry to hear this. Unfortunately due to the nature of supply chains, some of our stock sometimes has lead times and delays.

Posted 5 months ago

“This is my first stop for parts as mostly they are in stock, but the staff are so helpful and knowledgeable.”

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Posted 5 months ago

“I found it very frustrating that nobody can phone me when asked 3 times !”

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Posted 5 months ago

“Parts arrived in good condition, Only negative is the delivery charge to the highlands, which at £15 I thought was a bit keen, think I’ll use eBay/Amazon next time. Parts all fitted and work just fine Cheers Liam”

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Posted 5 months ago

“Tutto ok bene”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 13,716 reviews