Heritage Parts Centre Reviews

4.5 Rating 13,716 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,716 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

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“Quick response and delivery. Bought sa set of door locks and ignition key barrel set, could maybe do with some instructions to help”

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Posted 5 months ago

“Easy access for parts no longer available through main dealerships.”

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Posted 5 months ago

“They always have the parts I need at a good price, really fast delivery, my goto supplier.”

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Posted 5 months ago

“Great service very good part availability”

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Posted 5 months ago

“Easy to find and order”

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Posted 5 months ago

“Heater Resistor for VW T4 Heritage to the rescue, again! Had just what I needed and had it despatched in no time. Thanks!”

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Posted 5 months ago

“Service ist gut!”

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Posted 5 months ago

“Me ha salido bien la compra pero el único fallo es DHL un servicio penoso”

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Posted 5 months ago

“I ordered parts from Germany and specifically went through a german site. I paid in € but then received the parts several days later shipped from the UK. The parts arrived later than expected and I was handed an additional invoice for customs. Adding an addition £30 to my order. The basic order ended up costing much more than expected. If I wanted to order from the UK I would have done so directly.”

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Posted 5 months ago

“Todo Bien.”

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Posted 5 months ago

“My 65 type 1 is nearly done, will need more stuff from you, so don't worry I'll order again.”

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Posted 5 months ago

“Spedizione velocissima e ottimi prezzi!”

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Posted 5 months ago

“great service thanks for sending part next day as it got me up and running again.”

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Posted 5 months ago

“Always easy to use web site, lots of parts in stock and backorder on some parts, quick delivery, have used before and will be using again”

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Posted 5 months ago

“A very helpful efficient team in support of keeping our classic GTIs going. You would be surprised how much they can lay their hands on, with a lot of items still in production or at least available new.”

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Posted 5 months ago

“Great selection of hard to find parts for my mk1 GTI. Good prices too.”

Heritage Parts Centre 5 star review on 10th June 2024

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Posted 5 months ago

“Customer service is a credit to the company their online services are easy to use.Any queries answered quickly and efficiently.”

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Posted 5 months ago

“Worst service ever.Takes for ever to get your order !Not gonna order again for sure”

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Posted 5 months ago

“Good prices and fast to despatch plus free shipping to Australia. Very good value. Thanks.”

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Posted 5 months ago

“Todo superbien, incluido el soporte y la atencion”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 13,716 reviews