Heritage Parts Centre Reviews

4.5 Rating 17,267 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 17,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 12th May 2026

1253

Anonymous

Anonymous // 01/01/2019

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“Part arrived promptly. It was the item Number I ordered but the part was unfortunately bot the correct fit so had to be returnes at a cost to myself.”

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Posted 5 months ago

“EXcellent products and dhipping service.”

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Posted 5 months ago

“Great products and quality”

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Posted 5 months ago

“My go to website for parts for my VW.”

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Posted 5 months ago

“Schnell und korrekt”

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Posted 5 months ago

“Was charged over £40 per cylinder and then found out price was incorrect and re priced to £10. Customer service is hopeless and after admitting the mistake got total radio silence and still awaiting a refund of over £100!”

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Posted 5 months ago

Hi Andy, I can see that our team replied and apolgised for the delay in replying to one of your emails due to our coms system being down for 24 hours. We replied and have also chased the refund for you when you asked us to, I cannot see any emails from you where we have not replied.

Posted 5 months ago

“Easy to order. Good qaulity parts. Quick delivery.”

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Posted 5 months ago

“Quick delivery quality parts”

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Posted 5 months ago

“Hi, I'm still waiting for my parts that were backordered. When they arrive, I'll be happy to leave a review.”

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Posted 5 months ago

“My overall experience was positive. The items arrived in good condition and were as expected. However, the communication could have been better. I was not informed in a timely manner that some of the items were out of stock, and the delivery dates were not clearly communicated. Improving this aspect would make the process much more transparent. Other than that, everything went well”

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Posted 5 months ago

“Alles super.”

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Posted 5 months ago

“Goo service”

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Posted 5 months ago

“Great service from heritage! I will be back soon for more classic mk1 golf parts.”

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Posted 5 months ago

“A great product which arrived quickly”

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Posted 5 months ago

“Easy transaction. Great parts, good price & fast delivery.”

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Posted 5 months ago

“Quick delivery and ok price.”

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Posted 5 months ago

“As described and good quality”

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Posted 5 months ago

“Great thanks 👍”

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Posted 5 months ago

“Great experience overall, Ill absolutely be a return customer. The team at Heritage found me a part for my Caddy that nobody else could, and were very informative and responsive.”

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Posted 5 months ago

“Hallo sehr super Passen am meiner Kurbelwelle weiter so”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 17,267 reviews