Heritage Parts Centre Reviews

4.5 Rating 14,532 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,532 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

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“Great service hold the stock great delivery times”

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Posted 5 months ago

“Great place if you own a classic car and need parts at very competitive prices. Shipment is brilliant and so far I have managed to locate parts for myself personally and parts for some of my customers.”

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Posted 5 months ago

“Glad to be able to source unobtainable parts”

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Posted 5 months ago

“Everything was very good and on time.”

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Posted 5 months ago

“Ottimi e minuziosi anche nei più piccoli acquisti”

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Posted 5 months ago

“Satisfied with the part purchased, arrived in time.”

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Posted 5 months ago

“Even parts that are not in stock are delivered earlier than expected. Broad selection of spares, very humane pricing . . . Excellent feedback as to order status.”

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Posted 5 months ago

“It took a month to receive two small things 10gramms each one from th UK to Greece I think is too much time. isn't?”

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Posted 5 months ago

Hi there, Sorry to hear this. We have reviewed your order history and can see that the items were out of stock when you placed your order, but when we were re-stocked we got them to you in just one week. Sorry for the waiting time on your order and thank you for shopping Heritage!

Posted 4 months ago

“Helpful as always recommend to anyone wanted genuine parts”

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Posted 5 months ago

“Great part great service rapid delivery. Really pleased”

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Posted 5 months ago

“Happy with parts and service”

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Posted 5 months ago

“Not impressed at all.”

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Posted 5 months ago

Hi Mark, sorry to hear you did not have a good experience. Please do contact us via help@heritagepartscentre.com so our customer service team can help you. I cannot see any emails from you to us regarding your latest order so please do give us the chance to make this right for you.

Posted 5 months ago

“Needed new rear springs for my VW T4. These guys had exactly what I needed. Super easy to purchase and book a pick up slot for me to collect. Awesome 👍🏼”

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Posted 5 months ago

“The parts were correct and fitted perfectly.”

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Posted 5 months ago

“El pedido no llega”

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Posted 5 months ago

“Have ordered several times. price and shipping excellent. Last order kit was missing part, they did not have in stock, to my surprise several weeks later I received which I was so surprised. CUSTOMER SERVICE EXCELLENT, from response to inquiry to follow thru. Looking to order again.”

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Posted 5 months ago

“Last time I buy 2 ball joins for a cabriolet 1988 vw And the diameter was too small But I don’t have time to send back I just let you know Tanks any way””

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Posted 5 months ago

“Hat alles sehr gut geklappt vielen Dank.”

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Posted 5 months ago

“Verry good parts store”

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Posted 5 months ago

“Hab ich nicht bekommen”

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Posted 5 months ago

Es tut mir leid, was Sie mit diesem Artikel erlebt haben. Bitte senden Sie eine E-Mail an unseren Kundenservice unter help@heritagepartscentre.com, damit er sich darum kümmern kann.

Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 14,532 reviews