Heritage Parts Centre Reviews

4.5 Rating 16,679 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,679 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“I was very happy to see the body part I needed to preplace, liste don your site. The proce was reasonable but was surprised to see such a high shipping cost. But was just glad it was avalible. Communication was very good, lots of updates on the progress of the orer etc. It arrived with no evident damage to the box, but when I opened it I later noticed that the body part was damaged. Ive attached a couple photos showing the damaged part and what I suspect was the directon that the impact happened. In short the service was very good, ju stunlucky wiht this shipment. I am preparing to order this same part again and "try again" Im ahoping HPC can work somethign out with me on this first order.”

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Posted 5 months ago

“Lieferung sehr schnell, Maße Stimmen und wirkt Hochwertig. Leider kann ich nicht mehr schreiben weil noch nicht eingebaut.”

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Posted 5 months ago

“Schnell und unkompliziert”

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Posted 5 months ago

“Alles perfekt und faire Abwicklung von Reklamationen”

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Posted 5 months ago

“Great that they can get re manufactured parts. Slightly longer than advised but all good”

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Posted 5 months ago

“Had the kit that I needed, no-one else seemed to stock anything similar. Good communication and quick despatch times. Would use again.”

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Posted 5 months ago

“The supposedly ‘100% waterproof’ car cover is not completely waterproof. I had runs of water onto the vehicle from ingress from the roof. I had to chase Customer service for a response from my complaint and their reply simply refused to believe this, which is quite disappointing. I was particularly annoyed at being told that I had only bought the cover a couple of weeks before and it hadn’t rained much in that time, when in fact we had had unprecedentedly heavy rain and the fact it had leaked in the first week of use was exactly the reason for my concern. This poor customer services attitude has left me reluctant to use Heritage Parts again.”

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Posted 5 months ago

“Very helpful and knowledgeable, speedy delivery would use again.”

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Posted 5 months ago

“Schnelle Lieferung. Die Teile passen.”

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Posted 5 months ago

“Tip top on parts and service”

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Posted 5 months ago

“All ok ! Fast shipping. Parts are very good.”

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Posted 5 months ago

“Great Service, Good Parts.”

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Posted 5 months ago

“Always, the correct parts always speedy delivery.”

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Posted 5 months ago

“Good price took a week to arrive but apart from that would highly recommend hertage and i will definitely use them again, very happy customer”

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Posted 5 months ago

“Paradigm Recovery Firm: Your Path to Getting Money Back”

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Posted 5 months ago

“Paradigm Recovery Firm: Your Path to Getting Money Back”

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Posted 5 months ago

“Easy process to place order online. Good selection of parts and accessories. Fast turnaround time after placing my order. Very pleased.”

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Posted 5 months ago

“Alles bestens”

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Posted 5 months ago

“Awesome service”

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Posted 5 months ago

“Top, super schnell und gut”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 16,679 reviews