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Heritage Parts Centre Reviews

4.5 Rating 18,249 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,387
 Metrics Info
4.5
Based on 18,249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Martin Ward
Verified Buyer
“Efficient and helpful service.”
Helpful Report
Posted 3 months ago
Frank Runestad
Verified Buyer
“Alt er bare helt topp”
Helpful Report
Posted 3 months ago
Lee Ward
Verified Buyer
“Part fitted, other places can be tricky but I trust these lot!”
Helpful Report
Posted 3 months ago
Tim Copeland
Verified Buyer
“Great range of parts at good prices, comprehansive information including diagrams makes it easy to find what you need.”
Helpful Report
Posted 3 months ago
Anonym
Verified Buyer
“Ich warte noch auf ein Teil”
Helpful Report
Posted 3 months ago
Dean Baker
Verified Buyer
“Quick easy ordering and delivery”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“two metal clips dilivery good not used them yet”
Helpful Report
Posted 3 months ago
Robert Caliendo
Verified Buyer
“All good definitely by from use again.”
Helpful Report
Posted 3 months ago
Chris
Verified Buyer
“Absolutely brilliant service from start to finish and the refund of my postage costs when the courier failed to deliver next day after paying extra postage for next day delivery. That is something that stands you above other companies.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Heritage Parts was the only place I could find the part I needed. The price was more than reasonable - for both purchase and shipping. The ordering process was smooth, and delivery was fast. Excellent service on all counts!”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Item performes as expected”
Helpful Report
Posted 3 months ago
Alan
Verified Buyer
“As described, good item,thanks”
Helpful Report
Posted 3 months ago
Gal
Verified Reviewer
“Funny that I received an email asking for a review before I even received the product. I placed and fully paid for my order on April 27, and I still don’t even know if the package has been shipped or not. Very poor communication and disappointing experience so far.”
Helpful Report
Posted 3 months ago
Hi there, I can see your order was dispatched by us on the 29th April, but cannot see any updates on our email system. If you have still not received this please contact us vie help@heritagepartscentre.com
Posted 2 months ago
Glyn
Verified Buyer
“Good service yes - but for a small postable item I needed quickly - having to send a reminder email 4 days later asking where it is and ( I didn’t receive my shipping email ) isn’t that good is it ?”
Helpful Report
Posted 3 months ago
Mathias
Verified Buyer
“Hallo Ich warte immer noch auf den rechten Einstieg”
Helpful Report
Posted 3 months ago
Billy Miller
Verified Buyer
“Really impressed with these guys very helpful and i will now only be using these guys”
Helpful Report
Posted 3 months ago
Ian
Verified Buyer
“As described, on time delivery.”
Helpful Report
Posted 3 months ago
Gary Woodward
Verified Buyer
“Good company, fast delivery and quality products. Thanks.”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Another excellent purchase from Heritage. Highly recommended to every VW OWNER.”
Heritage Parts Centre 5 star review on 15th May 2026
Helpful Report
Posted 3 months ago
James
Verified Buyer
“Still waiting for them to give me a Returns number for some unwanted items. ..filled out the returns form and daily checking my junk folder.”
Helpful Report
Posted 3 months ago
Hi James, sorry for any misunderstanding here but our team do not work weekends. I can see your request for return was made on Saturday 16th May and our team replied at 10am on Monday 18th May when they were back in the office.
Posted 3 months ago
Heritage Parts Centre is rated 4.5 based on 18,249 reviews
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