Heritage Parts Centre Reviews

4.5 Rating 16,677 Reviews

87 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 16,677 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 31st January 2026

1245

Anonymous

Anonymous // 01/01/2019

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“All good as always, just wish you could order by phone, thanks Heretige.”

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Posted 5 months ago

“I had to return a substandard part but the return process and refund service was excellent.”

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Posted 5 months ago

“Quick response, Fast delivery, Good quality, Great customer service.”

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Posted 5 months ago

“Unfortunately, I had been informed by DPD, that the parcel could not be delivered to my home address.”

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Posted 5 months ago

“Good Service,”

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Posted 5 months ago

“Toller Preis und toller Service, schnell und gut verpackt.”

Heritage Parts Centre 5 star review on 11th September 2025

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Posted 5 months ago

“Very helpful”

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Posted 5 months ago

“Great Service”

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Posted 5 months ago

“Much better service”

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Posted 5 months ago

“Recently received my parts and was delighted with them .thank you”

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Posted 5 months ago

“Very fast shipping”

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Posted 5 months ago

“Ho ordinato e Pagato 2 pezzi.Arivato e´solo 1 Pezzo???”

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Posted 5 months ago

Ciao, ci dispiace per l'accaduto. Non abbiamo ricevuto alcuna e-mail al nostro servizio clienti in merito a questo problema. Ti preghiamo di contattarci all'indirizzo help@heritagepartscentre.com in modo che il nostro team possa risolvere il problema.

Posted 4 months ago

“I recently ordered a part for my Karmann Ghia from VW Heritage. The whole process was straightforward—the website was easy to use, ordering was simple, and the part arrived promptly. Really pleased with the quality too—it feels solid and well made. A reliable service I’d happily use again.”

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Posted 5 months ago

“good website - great detail on the parts and which specific model car they are for”

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Posted 5 months ago

“Schnelle Lieferung guter Zustand”

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Posted 5 months ago

“Hola, perfecto todo lo que pedí y muy bien embalado, aunque tarde mucho en recibirlo ya que me lo retuvieron en la aduana, muchas gracias”

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Posted 5 months ago

“Hallöchen zusammen, alles bestens geklappt 👍 jederzeit wieder”

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Posted 5 months ago

“Correct parts supplied promptly. Great!”

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Posted 5 months ago

“Very good but mailing prices are outrageously expensive . Laurie”

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Posted 5 months ago

“Worse delivery experience I have ever had Never received my item”

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Posted 5 months ago

Hi Richard, we are sorry to see this. I have checked all our email and contact forms and cannot find anything from you regarding this under either you email address or the order number. Please reach out to our customer service team via help@heritagepartscentre.com so they can help put this right for you.

Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 16,677 reviews