Heritage Parts Centre Reviews

4.5 Rating 13,714 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

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“Riscontro velocissimo ! articoli ottimi!”

Helpful Report

Posted 4 months ago

“Quick and easy ordering and delivery”

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Posted 4 months ago

“Absolute waste of money ! Was rustier than the part i removed! Reached out for you to arrange collection and refund and you never replied! Cant give you anything but the worst review ever! Maybe now you will return my message! After 30 years of business i wont be using you again!”

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Posted 4 months ago

“TUTTO PERFETTO”

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Posted 4 months ago

“Very poor service customer service from this place, had to order the parts from synchro gearboxes to get my parts in time for my trip , even after multiple messages, it took a week before the parts even left the facility,”

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Posted 4 months ago

“Very good service”

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Posted 4 months ago

“Heritage Parts have a good range of parts, some that are unavailable elsewhere. Their prices are reasonable and their service in processing the order was excellent. Not only did my order qualify for free international postage, it arrived in just on a week (UK to Australia). Fantastic service.”

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Posted 4 months ago

“Unfortunately the ignition switch is the wrong one and won't fit so unsure what to to do next have you an alternate option?”

Helpful Report

Posted 5 months ago

“Still waiting for parts order two months ago”

Helpful Report

Posted 5 months ago

Hi Christopher, I am sorry to hear this. Our records indicate all parts on your order have been sent, please contact our Customer Service team on help@heritagepartscentre.com if you still need assistance.

Posted 4 months ago

“Good to deal with, fairly priced with timely shipping. A missing item was dealt with quickly and with minimal fuss.”

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Posted 5 months ago

“its great i can get so many parts from you , freight costs are a killer”

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Posted 5 months ago

“Bonjour étiquette déchirée dans le colis, ma commande est pas complète. Comment faire pour rectifier le problème? Cordialement”

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Posted 5 months ago

Contactez-nous via help@heritagepartscentre.com et un membre de notre équipe vous aidera.

Posted 4 months ago

“Parts our price very well, not too expensive”

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Posted 5 months ago

“Excelent!!!!”

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Posted 5 months ago

“wurde leider nicht mitgeliefert. Nachricht für Liefertermin erst auf Anfrage.”

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Posted 5 months ago

“Sehr schnelle Lieferung. Top Ware 👍”

Helpful Report

Posted 5 months ago

“Excellent service from placing order to receiving part. 👌”

Helpful Report

Posted 5 months ago

“Mission to restore a 73 Beetle seemed to be a lost cause. Found Heritage and a factory condition restoration is a possibility.”