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Heritage Parts Centre Reviews

4.5 Rating 18,242 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,384
 Metrics Info
4.5
Based on 18,242 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Anonymous
Verified Buyer
“Brilliant service. Excellent quality. Good value.”
Helpful Report
Posted 3 months ago
Clifford Jenkins
Verified Buyer
“Looks good. Not fitted yet so remains to be seen how it will actually fit. First impressions looks well made and I don’t invisage any issues”
Helpful Report
Posted 3 months ago
John
Verified Buyer
“Excellent service fast delivery”
Heritage Parts Centre 5 star review on 22nd May 2026 Heritage Parts Centre 5 star review on 22nd May 2026
Helpful Report
Posted 3 months ago
Christian
Verified Buyer
“Ich habe 2 Zierleisten bestellt und es wurde ohne etwas zu sagen nur eine geliefert. Erst auf Nachfrage habe ich erfahren, dass die linke nicht auf Lager war und angeblich Ende der Woche losgeschickt wird. Als es danach die Woche immer noch nicht losgeschickt wurde habe ich nochmal nachgefragt und dasselbe geschrieben bekommen. Dann wurde es allerdings eingehalten. Die Kommunikation lief immerhin freundlich und schnell. Trotzdem finde ich es unverschämt einen Artikel mit 1/2 Tagen Lieferzeit anzugeben, der nicht auf Lager ist und dann ohne Bescheid zu sagen nur einen zu verschicken und dann noch bei Nachfrage falsche Information zu erhalten. Hätte ich nicht nachgehakt, hätte ich wahrscheinlich nie den Artikel erhalten.”
Helpful Report
Posted 3 months ago
Michael Walsh
Verified Buyer
“Ordered front indicator for 1977 Porsche 911 G. Reasonable value for money. Parts arrived promptly, New and in proper protective packaging. I hope not to need further parts.. but I would not hesitate buying from this company again. Thank You Mike Walsh”
Helpful Report
Posted 3 months ago
Rouchan Batalov
Verified Buyer
“Good communication. Shipping was fast. Had a couple damaged pieces from shipping they refunded me and quickly sent new parts. Satisfied with my experience”
Helpful Report
Posted 3 months ago
Nikolaus
Verified Buyer
“Bei meiner Bestellung (Your Order #WEBXD030526000105955) war Artikel Anschlaggummi für die Vorderachse, oben Teilenummer: 311-401-275 angeführt, diesen Artikel habe ich jedoch nicht erhalten. Ich würde sie bitten den Artikel noch an mich zu senden”
Helpful Report
Posted 3 months ago
Bitte wenden Sie sich an unseren Kundenservice unter help@heirtagepartscentre.com, damit man Ihnen dabei weiterhelfen kann.
Posted 2 months ago
James
Verified Buyer
“Still awaiting delivery of Parts and no notifacation of when they will be delivered.Falls short of the your usual service.”
Helpful Report
Posted 3 months ago
Arno
Verified Buyer
“Ich bin begeistert von der Passgenauigkeit. War in 10 Min. montiert. Ich hoffe das es auch den erwartenden Effekt bringt und meine Haube etwas geschützt.”
Heritage Parts Centre 5 star review on 21st May 2026
Helpful Report
Posted 3 months ago
Tim Clukers
Verified Buyer
“Good service, good quality of products and fast answers on support questions”
Helpful Report
Posted 3 months ago
Sean
Verified Buyer
“Fast delivery poor quality product”
Helpful Report
Posted 3 months ago
Stephan Franke
Verified Buyer
“Artikel wird mit 2-3 Werktagen Lieferzeit verkauft, nach 7-tägiger Wartezeit und eigener Rückfrage wird mitgeteilt, man liefere "Ende des Monats"... vom Tag der Rückfrage an noch weitere 3 Wochen... wie gesagt: Kommunikation initial nicht von Seiten des Händlers...”
Helpful Report
Posted 3 months ago
James
Verified Buyer
“Very helpful. Great customer Service!”
Helpful Report
Posted 3 months ago
Jose Camacho
Verified Buyer
“Thank you very much 😜”
Helpful Report
Posted 3 months ago
Volker Dau
Verified Buyer
“Die Beschreibung war nicht eindeutig. Die Feder im Set hat nicht gepasst.”
Helpful Report
Posted 3 months ago
Karl
Verified Buyer
“Danke, für alles! An ihrem Kontakt und Kommunikation sollten sie Arbeiten.”
Heritage Parts Centre 5 star review on 21st May 2026
Helpful Report
Posted 3 months ago
Michael
Verified Buyer
“Awsome vintage parts. You guys are the best”
Helpful Report
Posted 3 months ago
Michael Boyce
Verified Buyer
“Always had a good service from you since I bought my t2 last year so far everything I have needed was and more I have a always being able to get it and delivery was very quick”
Helpful Report
Posted 3 months ago
Jürgen
Verified Buyer
“Schnell und gut”
Helpful Report
Posted 3 months ago
Keith
Verified Buyer
“Ordered and recieved a hall sender repair kit centre bore of the kit was oversize and vacuum arm didn’t fit pin”
Helpful Report
Posted 3 months ago
Hi Keith, I can't see any emails to our team on this so please reach out to us via help@heritagepartscentre.com so we can look into this for you.
Posted 2 months ago
Heritage Parts Centre is rated 4.5 based on 18,242 reviews
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