Heritage Parts Centre Reviews

4.5 Rating 14,530 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 19th April 2025

Andreas Engeloch

Heritage Parts Centre 5 star review on 14th April 2025

Dave Armstrong

Heritage Parts Centre 5 star review on 13th April 2025

Benjamin

Anonymous

Anonymous // 01/01/2019

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“Bon service”

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Posted 5 months ago

“Noch nicht erhalten aber schon bezahlt !”

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Posted 5 months ago

Es tut mir leid, dass Sie mit dieser Bestellung so schlechte Erfahrungen gemacht haben. Wie ich sehe, wurde der Artikel, der zum Zeitpunkt Ihrer Bestellung vergriffen war, inzwischen geliefert. Wir nehmen die volle Zahlung auf Bestellungen mit rückständigen Lagerbestand, wenn Sie weitere Fragen haben, mailen Sie uns über help@heritagepartscentre.com

Posted 4 months ago

“Excellent service!”

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Posted 5 months ago

“Excellent service and pricing. Delivered quickly”

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Posted 5 months ago

“Parts good just what needed”

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Posted 5 months ago

“Parts as described, great communication and customer service. Short delivery and on time.”

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Posted 5 months ago

“Always great quality, and always delivered well packed and on time. Excellent”

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Posted 5 months ago

“Parts were a selection of bolts and washers. All were as ordered and fine. Could have been sent in a padded envelope, that would have gone in my letter box. Came in box ( 10x4x4 in approx ) that did not... Happened to catch deliverer, thus avoiding a merry chase to go fetch the PARCEL from where ever they go!”

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Posted 5 months ago

“Good communication quick delivery would definitely use again”

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Posted 5 months ago

“Was super excited to find a sheetmetal part for my late bay engine compartment. Great parts with easy and quick shipping - even to the USA!”

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Posted 5 months ago

“Item purchased as a Xmas gift so cannot rate at this time”

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Posted 5 months ago

“Great service…fast overseas shipping….certainly shop again”

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Posted 5 months ago

“I’ve recently got another mk2 golf GTI And having quality parts and bits and pieces available is brilliant delivery times are exellent Keep up the good work team 🙏”

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Posted 5 months ago

“Un desastre. 1 - La entrega del producto se retraso mas de 30 dias desde la fecha del pedido. 2- No recibi el ítems comprado, recibi otra pieza.”

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Posted 5 months ago

Lamento su experiencia con este pedido. Veo que nuestro equipo de atención al cliente se ha puesto en contacto con usted para explicarle la situación de los artículos agotados. Gracias por su pedido.

Posted 4 months ago

“Bestellte Ware wie beschrieben und gute Qualität jedoch der Paketdienst sehr schlecht.”

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Posted 5 months ago

“Molto interessante”

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Posted 5 months ago

“Thanks for my new steering wheel, was just the perfect finishing touch on my bug”

Heritage Parts Centre 5 star review on 1st November 2024

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Posted 5 months ago

“Very slow to arrive and little details on its transit but item arrived as promised”

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Posted 5 months ago

Hi Patrick, sorry to hear the delivery time was slow here. If you login to the website when you make future purchases you will be able to find tracking details in your online order history.

Posted 4 months ago

“Top Ware und schneller Versand”

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Posted 5 months ago

“I found the Web site very easy to order parts for my 1973 beetle. Once I ordered, they came within two days, and very satisfactory. Ian j”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 14,530 reviews