Heritage Parts Centre Reviews

4.5 Rating 13,714 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 13,714 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 22nd November 2024

1077

Anonymous

Anonymous // 01/01/2019

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“I never recived the item apparently dhl decided to send it back for some reason I was never told why but it was like pulling teeth getting anywhere the tracking number I got from heritage did not work I'm very disappointed with the service”

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Posted 5 months ago

“Helped me out of a situation, no extra charge”

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Posted 5 months ago

“Fantastic service, right parts for the job first time and fitted a treat.”

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Posted 5 months ago

“i have had many vw parts from vw heritage for my vw camper over the years and it is such a pleasure to order parts from them they are realy fantastic in their suply and delivery of spares so good to have this company around keeping our old vehicles on the road”

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Posted 5 months ago

“Die Lieferung hat leider sehr lange gedauert”

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Posted 5 months ago

“Great Company, quick and reliable service. Quick delivery. Recommended.”

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Posted 5 months ago

“Great communication and timely shipping.”

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Posted 5 months ago

“Quick delivery of a quality part.”

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Posted 5 months ago

“I have used Heritage many times in the past and would not hesitate to recommend their excellent service.”

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Posted 5 months ago

“I had trouble grtting the corrrect part due to a non conforming vehicle, but your online help was most helpful”

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Posted 5 months ago

“Lots of really good parts- but also quite a few low quality parts from China. It used to be easy to find out by talking to someone in the know over the phone and getting some great advice. Now that the phone service has been discontinued, it’s a bit of a lottery- which is a such a shame. Have unfortunately ordered some not so great quality parts recently as they all look the same from the pictures! That’s progress I guess!? Why does this surgery have telephone as an option when it’s not available Also goes from 12 hours to return a message to over a week- nothing in between?! Such a terrible survey”

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Posted 5 months ago

“Un pero; envios lentos.”

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Posted 5 months ago

“I found heritage to be very good I have always got what I wanted and most importantly it uselessly comes in a couple of days thank you”

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Posted 5 months ago

“Very good service delivered on time good communication very happy customer thankyou Heritage”

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Posted 5 months ago

“Quality part delivered quite quickly. Wouldn’t hesitate to order from Heritage Parts again!”

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Posted 5 months ago

“Parts arrived to oz within 7 days of order. Order was correct with no hassles at all. Just working out what need for my next order. If you are looking for Vw bug parts would highly recommend steve @honeybug_1971 👍”

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Posted 5 months ago

“Quality service as always from heritage. Thanks”

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Posted 5 months ago

“Very good excellent service.”

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Posted 5 months ago

“Great company. Delivery to Ireland no problem. Returns are no problem. Recommended A+”

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Posted 5 months ago

“It's great to be able to get so many parts for my vw but what let's you down is there is no contact number to talk about parts etc. I know you have Web chat but this slows down the buying process drastically.”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 13,714 reviews