Heritage Parts Centre Reviews

4.5 Rating 15,031 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 15,031 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 21st June 2025

1173

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“tres bien”

Helpful Report

Posted 4 months ago

“Very helpful staff”

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Posted 4 months ago

“Great customer service and they always have the parts I need! ⭐️⭐️⭐️⭐️⭐️ Alwaya a pleasure!”

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Posted 4 months ago

“Ordered a set of key barrels for my T4 to replace the broken one I had fitted only a month earlier. Arrived quickly fitted and seem to be working as they should.”

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Posted 4 months ago

“Veloci e precisi, il pezzo calza alla perfezione su Porsche 911 SC del 1981”

Heritage Parts Centre 5 star review on 20th February 2025

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Posted 4 months ago

“alles so wie es sein soll”

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Posted 4 months ago

“Excellent service, fast delivery. Will buy again for sure.”

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Posted 4 months ago

“Parts always fit - and superb choice.”

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Posted 4 months ago

“Great guys to deal with, respond quickly to my order and shipping was fast. Highly recommended! Thanks, James”

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Posted 4 months ago

“Good quality parts arrived quickly in post.”

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Posted 4 months ago

“No fuss delivery to Ireland - no hidden charges - couldn't have worked”

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Posted 4 months ago

“Very fast delivery. Item as described. Everything perfect.”

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Posted 4 months ago

“Excellent service. Even recommended by local vag dealership. Huge stock and items not in stock have an accurate arrival date. Cannot be faulted.”

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Posted 4 months ago

“Absolutely fantastic, parts fit perfectly 👌”

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Posted 4 months ago

“Ganz hervorragende Passform, schön Verarbeitet. Tolle Optik”

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Posted 4 months ago

“Great service and excellent quality Thanks”

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Posted 4 months ago

“Your in-house services are good however, there is weak coordination with your shipping agents. In instances of back orders, there is total absence of information to link each parcel number to the spare parts in the package. This can lead to loses for your customers.”

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Posted 4 months ago

“I ordered a mirror and it was perfect and arrived on time.”

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Posted 4 months ago

“Prompt delivery to Ontario, Canada, despite starting its journey from the EU! Parts were well made of good thickness gauge steel.”

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Posted 4 months ago

“Good parts good service”

Helpful Report

Posted 4 months ago

Heritage Parts Centre is rated 4.5 based on 15,031 reviews