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Heritage Parts Centre Reviews

4.5 Rating 18,621 Reviews
87 %
of reviewers recommend Heritage Parts Centre
Company Reviews Product Reviews
36,803
 Metrics Info
4.5
Based on 18,621 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Heritage Parts Centre Reviews
Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea,
47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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David Lewis
Verified Reviewer
“Shipped the incorrect item.”
Helpful Report
Posted 3 months ago
PRBIDEI
Verified Buyer
“Still did NOT get the parts”
Helpful Report
Posted 3 months ago
Hi there, I can see our customer service team have informed you as to the stock transfer time as your parts are sent from our warehouse.
Posted 3 months ago
Graeme
Verified Buyer
“Great service as always. Have bought parts over the years always a pleasure”
Helpful Report
Posted 3 months ago
MR TR EMERTON
Verified Buyer
“Without the help and parts of Heritage Parts centre I would really struggle to keep my Mk1Golf Cabriolet on the road . They are quick to deliver and I can trust the parts to be right. Many thanks.”
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Posted 3 months ago
Craig
Verified Buyer
“Awesome great service”
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Posted 3 months ago
Anonymous
Verified Buyer
“Very easy to find the part I needed for my Boxster and at a reasonable price.”
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Posted 3 months ago
David
Verified Buyer
“Spot on will use again”
Helpful Report
Posted 3 months ago
Martin
Verified Buyer
“I ordered a pair of Porsche 356 heat exchangers On back order of 3 weeks but it took 6 weeks. Parts are perfect, price was great and communication great. Just allow extra time . Thanks”
Helpful Report
Posted 3 months ago
Scott Balfour
Verified Buyer
“Quick delivery of the necessary flasher unit… my Transporter is winking again and is very pleased to be able to get back on the road!”
Helpful Report
Posted 3 months ago
Malcolm
Verified Buyer
“Good service fast delivery”
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Posted 3 months ago
Lisa
Verified Buyer
“Great service, quality parts.”
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Posted 3 months ago
COMARBI CLASSIC SL
Verified Buyer
“Personal super atento, resuelven todas las dudas que puedas tener. Producto acorde con la descripción y referencias. Muy contentos.”
Helpful Report
Posted 3 months ago
George
Verified Buyer
“Excellent service parts arrived quickly”
Helpful Report
Posted 3 months ago
Jens Erik Nielsen
Verified Buyer
“Very fast delivery👍”
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Posted 3 months ago
Darren
Verified Buyer
“Very quick turnaround from placing order to delivery. Excellent service!”
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Posted 3 months ago
SAMUELE
Verified Buyer
“NON E' ARRIVATO IL RICAMBIO”
Helpful Report
Posted 3 months ago
Ti preghiamo di contattare il nostro servizio clienti all'indirizzo help@heritagepartscentre.com, in modo che possano aiutarti in merito.
Posted 3 months ago
Alan
Verified Buyer
“On time delivery part as described”
Helpful Report
Posted 3 months ago
Hendry
Verified Buyer
“Only got half of my order the other half was to follow three weeks and still waiting for it to come will give you to Wednesday then will probably phone and email you”
Helpful Report
Posted 3 months ago
Hi Hendry, if you log into our website and go to your account, it will give you a lead time estimate for the back ordered part of your order.
Posted 3 months ago
Steven
Verified Buyer
“3 parts were delivered after several weeks delay due to backordering. When parts finally arrived 2 out of 3 were correct. An incorrect seal kit was delivered despite correct part being clearly ordered. I'm still waiting on the replacement, the internal communication shared with me wasnt too clear but it seemer to infer a replacement would be sent but as I was just in cc; its not clear if and when it may be sent.”
Helpful Report
Posted 3 months ago
Hi Steven, we are sorry for the delivery error. I can see that our team have sent you a replacement.
Posted 3 months ago
Bernd Martin
Verified Buyer
“Alles Bestens!”
Helpful Report
Posted 3 months ago
Heritage Parts Centre is rated 4.5 based on 18,621 reviews
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