Heritage Parts Centre Reviews

4.5 Rating 14,532 Reviews

88 %

of reviewers recommend Heritage Parts Centre

4.5

Based on 14,532 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01273 444 000

Email:

help@heritagepartscentre.com

Location:

47, Dolphin Road, Shoreham-by-Sea
BN43 6PB

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Heritage Parts Centre 5 star review on 20th April 2025

1140

Anonymous

Anonymous // 01/01/2019

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“Schnelle Lieferung, und Rechnung bekommen”

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Posted 5 months ago

“Part was exactly as described. Great communication from the seller. Thanks”

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Posted 5 months ago

“Not shipped yet!”

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Posted 5 months ago

Hi Paul Sorry to hear this, do check your junk or spam email folders - our Customer Service team let you know by email that your order was a special order item with a 6 week lead time. I'm glad to see that it arrived within that timeframe for you!

Posted 4 months ago

“Great prices and great products”

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Posted 5 months ago

“Generally very good service, only 1 star knocked off as i am still waiting for updates on the other OEM Corrado VR6 Wishbone which i ordered as awaiting stock. Would be nice to get periodic updates.”

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Posted 5 months ago

“Hasta ahora todo lo que he comprado es de mi buena calidad. Muy contenta con esta pagina”

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Posted 5 months ago

“Parts arrived earlier than expected, great quality and competitive price. Will be using again”

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Posted 5 months ago

“Livraison rapid best of.”

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Posted 5 months ago

“Very helpful !”

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Posted 5 months ago

“Molto bene, ma già vi conoscevo.. Bravissimi”

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Posted 5 months ago

“The shipping takes a long time. I would wrather shop Paruzzi as it is much faster. I shop Heritage only if Paruzzi does not have the part I am looking for...”

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Posted 5 months ago

“Super immer wieder”

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Posted 5 months ago

“Excellent suppliers of high quality parts at competitive prices and with quick delivery. Highly recommended”

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Posted 5 months ago

“Puedo encontrar todos los componentes necesarios para mi clásico, y a un precio correcto.”

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Posted 5 months ago

“I like Heritage parts because they have a very comprehensive inventory, an easy to use ordering system, they are quick to dispatch your order, and usually have a quick delivery time and they are easy to deal with. Roj Darwin Australia 🇦🇺”

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Posted 5 months ago

“Very easy to find the correct parts Fast delivery and most items in stock”

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Posted 5 months ago

“Last time I buy 2 ball joins for a cabriolet 1988 vw And the diameter was too small But I don’t have time to send back I just let you know Tanks any way”

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Posted 5 months ago

“Still havnt received parts. No contact”

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Posted 5 months ago

Hi Mike, I can see that our team notified you on the 1st October via email that there was a part out of stock on your order and the lead time was 3/4 weeks. Do check your junk or spam folders if you haven't seen this. However, I am glad to see that the item has now been dispatched to you and is on its way.

Posted 5 months ago

“Top pries, super schnelle Lieferung 📦”

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Posted 5 months ago

“Online order okay I note that there is no facilty to phone to make and order which was much better when you are trying to identify an unusaul part. Seems like a backward step to me as the staff on the phone used to be very knowlegable and helpful.”

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Posted 5 months ago

Heritage Parts Centre is rated 4.5 based on 14,532 reviews